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3-stjernet hotel med udendørs pool i nærheden af Henry B. Gonzalez Convention Center
We have always stayed at this hotel when coming to San Antonio and it has always veen our…
25. jul. 2021
24. jul. 2021
Dette overnatningssted oplyser, at det følger retningslinjerne for rengøring og desinfektion i henhold til Count on Us (Wyndham) og SafeStay (AHLA – USA).
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Selvstændig parkering koster USD 25.00 pr. nat, og der er intet gebyr for indgang/udgang
Parkeringsservice koster USD 30.00 pr. nat, og der er intet gebyr for indgang/udgang
Parkering til autocamper/bus/lastvogn er til rådighed mod et ekstra gebyr
Langtidsparkering er muligt mod et ekstra gebyr
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Der kan anmodes om kæledyrsvenlige værelser ved at kontakte ejendommen via kontaktoplysningerne på reservationsbekræftelsen.
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og sengetøj og håndklæder vaskes ved mindst 60 °C.
Der er tiltag for at sikre social afstand, personalet anvender værnemidler, der er beskyttelsesskærm mellem personale og gæster i travle områder, der udføres regelmæssig temperaturmåling af personalet, der tilbydes temperaturmåling til gæster, gæster bliver tilbudt håndsprit, og sikkerhedsforanstaltninger.
Der er mulighed for kontaktløs udtjekning.
Et udvalg af indpakket mad er tilgængeligt til morgenmad.
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Count on Us (Wyndham).
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til SafeStay (AHLA – USA).
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ-venligt).Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet.
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen.
Dette overnatningssted godtager kreditkort. Kontanter godtages ikke.
Vi har inkluderet alle gebyrer, som dette overnatningssted har informeret os om. Gebyrerne kan dog variere baseret på f.eks. opholdets længde eller den enhed, du har reserveret.
We began in a room on the 3rd floor and it seemed clean to begin with. Later in the night there was a cockroach crawling up the fridge area and we noticed there was a bag over the smoke detector. We called the front desk and asked to be moved. We were moved to a room on the 2nd floor and asked to go check it before moving all of our things to the room. When checking, there were bowls on the microwave and a sock under the sheets of one bed, so again we asked to be moved. The clerk was very nice but NO apology was given and he seemed very annoyed at having to move us again. The third room was thankfully clean but the neighbors were very noisy. Throughout the stay, there was zero room service (daily cleaning) completed, so no new towels, toilet paper or shampoo/soap was given. When we called to ask, nothing was ever sent up to us. Trash and dirty towels lined the hallway on our last day (I guess a lot of people were either checking out or just grossed out at their rooms). Parking was NOT included and was $26 each night. You have to pay upfront at checkin and they charge you the full price for each day (including the day of checking out). Breakfast was okay but once they run out of something it will not be restocked. We went for breakfast at 8:30 and saw someone take the last bagel. We asked the service people for another bagel and were told that once it runs out, they will not replace it. Disappointed in our stay to say the least. Don’t waste your money.
Lauren, Rejse med venner på 2 nætter, 6. jul. 2021
TV did not work. Gave us a room that someone was already in so they gave us another room. They then apparently gave our new room to someone else and those guest came into our room while we were dressing. Hair, not just one strand, was in the bath tub and in our towels. There was still trash on the night stand from the previous guest. We only had the room for 1 night. With my experience, I will not stay here again.
Mandi, Familierejse på 1 nat, 3. jul. 2021
Shonta, Rejse på 2 nætter, 1. jul. 2021
I checked in on June 28 2021. The lady that checked me in at 3 pm was not friendly at all. My cards were not working so I went down to get them redone and she was very stern with me about having them near my phone and wouldn’t even look me in the eye which told me she was irritated with me. Later that evening the lady working at 10 pm is the best!!! She went above and beyond for me. Always had a smile on her face!!! Even the guy that had to close the pool had asked if 15 min would be enough to gather my family. I thought that was extremely nice. Other than check in , everyone was extremely friendly. I was even shocked when we came down for breakfast 30 minutes before it was over and there was still plenty of food . That never happens for us anywhere and we travel frequently. The only unfavorable comment I have for the hotel is the description of the rooms online. It says two queens but they are only full size and the sofa bed says full size when it’s only a twin. Otherwise I would stay here every time I came in the area.
Tracee, Familierejse på 1 nat, 28. jun. 2021
Mold in bathroom vent. Woke up with headache every morning.
Barbara, Familierejse på 3 nætter, 27. jun. 2021
My check in was good. Please tell your Wyndham people to stop hassling when we are simply trying to enjoy our vacation, at the entrance and just every single time. Please. That was a big turn off. There was a fight on the 3rd floor, kid was scared. Our rooms did not get cleaned up at all- looked like they were short staffed but for the money charged, I expect my rooms to get cleaned up and have clean towels. Hotel carpets were very dirty. How ever, the valet people were awesome. The area is really good so this hotel needs to up on the cleaning and have a designated area/ time for the timeshare people .
Mary, Familierejse på 2 nætter, 25. jun. 2021
Not so good. No soap, no towels. Frig and toilet barely worked. 300 bucks per night that did not include parking.
anthony, Familierejse på 2 nætter, 25. jun. 2021
It was good we slept good
Michael, Familierejse på 2 nætter, 25. jun. 2021
Johnny, Familierejse på 1 nat, 22. jun. 2021
Great customer service!!!! But….Cleanliness is 1/10…AWFUL. Extremely dirty. Bathrooms had dirt remaining in tubs, dirt/dust on pictures in room and baseboards in the bathrooms, the mirror in the bathroom was very dirty, etc. Not much explaining on the cleanliness needs to be said if the rooms were actually evaluated before letting new customers check in them.
Amanda, Familierejse på 2 nætter, 21. jun. 2021