Hyatt Regency Indianapolis

Great hotel, friendly and helpful staff. Had a late flight on checkout day. Had to make comfy lobby our home base for 4 hours. They could not have been more friendly and accommodating!

Hotel is in the heart of the city. Would recommend this hotel to family and friends.

Upon check in, I went to my room and found a king size bed. I had booked for 2 adults and 2 children (5 yo and 7 yo). I called down asking for 2 rollaway beds. They stated because of fire code, they could not give us 2 rollaway beds. After complaining at the front desk, they begrudgingly moved me to a larger room with a pull out sofa. I always set the A/C down to 64 at night to keep it cold in the room. I woke up in the middle of the night very hot... it was 78 degrees in my room! I called down and they stated they would have Engineering look into it. By the time I woke up (6:30am), it was 75 in my room, and I opened the door to the hallway to cool out the room (it was much cooler in the hallway).

Hotel was ok. Just Ok. At check in little information given, had to ask for breakfast information, she was rude and impatience...Pool was horrible, not clean at all...Room Ok and shower even with curtain closed spill water on the floor.

We took the rate that included breakfast- and the breakfast buffet was amazing! Service was great and we had a fabulous view of the city.