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Cititel Express Penang

3.0 star property
City-center hotel, steps from KOMTAR

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cititel Express Penang

Interior
Lobby
Lobby
Minibar, in-room safe, desk, laptop workspace
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Minibar
  • LCD TV
The price is $45
includes taxes & fees
$39 per night
Jan 4 - Jan 5, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Queen Room

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 150 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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Property entrance

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Free parking
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The price is $43
includes taxes & fees
$38 per night
Jan 7 - Jan 8, 2025
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About the neighborhood

Map
123, Lebuh Noordin, George Town, 10300

What's nearby

  • KOMTAR - 3 min walk
  • Penang Times Square - 6 min walk
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Drive - 3 min drive
  • Padang Kota Lama - 3 min drive

Getting around

  • Penang Intl. Airport (PEN) - 15 min drive
  • Penang Sentral - 28 min drive
  • Tasek Gelugor Station - 35 min drive

Restaurants

  • ‪Châteraisé - ‬2 min walk
  • ‪Starbright Coffee - ‬1 min walk
  • ‪Matcho Cafe - ‬1 min walk
  • ‪Red Box Karaoke - ‬3 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Cititel Express Penang

When you stay at Cititel Express Penang, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. You'll have free perks like WiFi and self parking. Also, Penang Hill and Queensbay Mall are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 234 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Cititel Express Penang, [123, Lebuh Noordin, George Town 10300]]
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Policies

Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Does Cititel Express Penang offer free cancellation for a full refund?
Yes, Cititel Express Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cititel Express Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Cititel Express Penang?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Cititel Express Penang?
You can check in starting at 3:00 PM. Check-out time is noon.
What's the area around Cititel Express Penang like?
Cititel Express Penang is in Downtown George Town, a short 3-minute walk from KOMTAR and 6 minutes' walk from Penang Times Square.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

ng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wan Hong, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The sink was clogged. We told the staff, and they said they will send a maintenance staff to look at it but it was never done. We ended up asking to change to a different room on the following day. We came back one day and saw the door was left open and unlock after the room was made. We'll never consider Cititel Express in future.
Li Chin, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Li Chin, 1-night trip
Verified Expedia guest review

8/10 Very Good

Kok Wai, 2-night trip
Verified Expedia guest review

8/10 Very Good

-
chiang chuang, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good location and walking distance to Perangin Mall ang The Top Komtar
ROZANI, 2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and good locations
Choa, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Comfortable and friendly staff
Sook-Lee, 10-night trip
Verified Wotif guest review

10/10 Exceptional

Choa, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Front desk staff approachable and helpful. Overall, value for money. I liked the multistorey car park, as it was not on street level. Location was good.
ANDREW, 2-night family trip
Verified Expedia guest review

6/10 Good

Small clean room with a small price
This is a reasonably priced accommodation in a good location. The rooms are tiny, but clean and well maintained. Housekeeping is limited to every other day.
M S, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DOREEN CHAI LIN, 3-night family trip
Verified Expedia guest review

4/10 Fair

Room is very small. Noise can be heard from the hall, street 18 floor below, and loud machine running noise at midnight inside the building. Fool smell from the rack holes right below the bidet spray and all over the bathroom to my bed. Had to close the bathroom door when sleep but still smell it. Seems like the room next door shares the same toilet pipe that the flushing toilet water can be heard running thru the pipe on this side. I had to hurry check out as early as 5AM just to get out of it.
Thuy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

P G, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jui Yi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Chew Yong, 3-night trip
Verified Expedia guest review

10/10 Exceptional

su, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent services, convenient location for assess different places by walking distance
BIK KUEN Anita, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Simple roo.
koh, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Penang stay in Cititel Express in year 2023
Overall is perfect, location wise and the front desk staff is helpful and cheerful. Except for the room cleaning is happened only two days once. During my 5 days 4 night stay only tidy up the room once. Another issue is the central air-conditioning, it seems like is over-usage by the hotel guest, it quite stuffy during the mid-night. Lastly is the pillow quite soft and wear and teared, could not support the neck and head in proper position. Lucky housekeeping has the additional pillow to provide. Finally is just a qurious query why some of the vacant room's door is not close completely? Morning, afternoon, evening is still the same status, it make me quite worry and scary feelings. i did inform the front desk, but no action has been taken.
clear sky view from Presgrave street hawker centre ....
another angle view from Hin Bus Depot .....
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Had a pleasant stay. Standard Toiletaries are provided will be best.
Cheoh Wang, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Room service only on alternate days. Free water arent able to be plenish daily. Same for toilet rolls & tissue paper. Have to get room service. Room is clean. Walkable to shopping ctrs & street hawkers. Linked to the wembley with good massage svc at its level 11
Poh Chin christo, 3-night romance trip
Verified Expedia guest review