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Hotel Metropolitano

3.0 star property
City-center Neiva hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropolitano

Lobby
Interior
Interior
Premium bedding, Select Comfort beds, minibar, in-room safe
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Free breakfast
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
The price is $43
includes taxes & fees
$43 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Elite Room (Deluxe Platino)

Elite Room (Deluxe Platino) | Premium bedding, Select Comfort beds, minibar, in-room safe

Elite Room (Deluxe Platino)

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Sofa bed
Premium bedding
Select Comfort bed
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Especial)

Deluxe Room (Especial) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Especial)

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Sofa bed
Premium bedding
Select Comfort bed
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Sofa bed
Premium bedding
Select Comfort bed
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Sofa bed
Premium bedding
Select Comfort bed
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Estandar 1 persona)

Premium bedding, Select Comfort beds, minibar, in-room safe

Twin Room (Estandar 1 persona)

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Sofa bed
Premium bedding
Select Comfort bed
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Suite Superior

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Suite Superior

  • Sleeps 3
  • 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Deluxe

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room Deluxe

  • Sleeps 2
  • 2 Twin Bed(s)

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Pool
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The price is $67
includes taxes & fees
$67 per night
Dec 9 - Dec 10
GHL Hotel Neiva
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About the neighborhood

Map
Calle 7 No 5-45, Neiva, Huila, 410001

What's nearby

  • Santander Park - 3 min walk - 0.3 km
  • University Corporation of Huila - 19 min walk - 1.6 km
  • Guillermo Plazas Alcid Stadium - 2 min drive - 2.1 km
  • San Pedro Plaza Shopping Center - 3 min drive - 2.9 km
  • University Surcolombiana - 3 min drive - 3.3 km

Getting around

  • Neiva (NVA-Benito Salas) - 3 min drive

Restaurants

  • ‪Soca - ‬1 min walk
  • ‪Restaurante Azafran - ‬6 min walk
  • ‪La Catedra - Cafe - ‬1 min walk
  • ‪Caldo Parado - ‬4 min walk
  • ‪Domino - ‬4 min walk

About this property

Hotel Metropolitano

Enjoy your visit to Neiva with a stay at Hotel Metropolitano. Free perks include WiFi, wired internet, and full breakfast daily between 7:00 AM and 9:30 AM.

Languages

Spanish

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 98
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • 4 stairs to reach property
  • Tile flooring in public areas

Room amenities

Be entertained

  • DVR
  • 51-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Free local calls

Food and drink

  • Dining table
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Metropolitano Neiva
Metropolitano Neiva
Hotel Metropolitano Hotel
Hotel Metropolitano Neiva
Hotel Metropolitano Hotel Neiva

Frequently asked questions

Are pets allowed at Hotel Metropolitano?
Yes, cats and dogs stay free.
What are the check-in and check-out times at Hotel Metropolitano?
You can check in starting at 3 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Metropolitano?
Yes, there's an onsite restaurant.
What's the area around Hotel Metropolitano like?
Hotel Metropolitano is in the heart of Neiva, a short 3-minute walk from Santander Park and 11 minutes' walk from Magdalena River.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

I got a room and overnight I developed Bugbites on my body. I informed the Hotel manager and showed them the bites all over my body as well as pictures of the bites, they moved me to another room. Unfortunately , I was already affected.
Aurelio, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Pay attention
If you get a room facing the street - don’t expect to sleep - I thought I had the windows open - I didn’t. This is the first area of Colombia I didn’t feel safe in - day but especially night. As other reviews have said - there is little to eat close to the hotel. The water is cold in the morning and luke warm in the evening. I rarely say this but I definitely wouldn’t come back here
Scott, 2-night trip
Verified Hotels.com guest review

6/10 Good

Elevator was broken so going up 7 floors to get to my room was interesting.
Eduardo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

the people at the lobby are great and treat me like family
Diego, 4-night trip
Verified Expedia guest review

2/10 Poor

Fabian H, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed here overnight on a road trip, so I unfortunately lost the time to get to know Neiva. The hotel is located right in the centro and seems to be surrounded by many points of interest and restaurants. I arrived late, around 9 PM and the entrance was secure, the desk attendant was attentive and followed great safety protocols and was helpful. Good experience even for a limited stay. The bed/room was quite comfortable, too.
Gregory, 1-night trip
Verified Expedia guest review

6/10 Good

Octavio J, 2-night trip
Verified Expedia guest review

10/10 Exceptional

great staff
Diego, 3-night family trip
Verified Expedia guest review

4/10 Fair

Not clean
Jose, 3-night romance trip
Verified Expedia guest review

6/10 Good

Staff are great & very helpful. No hot water but you really don’t need it since it’s hot outside. AC in the rooms & seems pretty sound proof. All in it’s good for the area
Timothy, 2-night trip
Verified Expedia guest review

6/10 Good

The best thing about this property were the staff super polite froendly, and helpful the property itself is a little tired, there was no option for hot water as its been our of service for sometime. The parking is about 300m distance from the hotel? Very difficult even to drop and bags off. The main street outside the hotel was very dirty. It did not look like a place you should fo out at night. I dont think i would stay here again.
Louis, 1-night trip
Verified Expedia guest review

4/10 Fair

Staff really help full and friendly but one day no towel no hot water TV local channel suck room services terrible
Juan Carlos, 5-night family trip
Verified Expedia guest review

6/10 Good

Breakfast Services was great issue with the shower leak and hot water was so weak most of the time shower with cold water I have cold and flu in the end of my trip
Juan Carlos, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Corporación, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Nothing Works here
The worst hotel experience I have ever had. Internet didnt work, no hot water, local tv only, noisy air conditioning, small rooms and no social area. The minibar goes off when you leave rhe room and receprion is almost always unattended. Front door is always closed or stucked. The owner of this place should guve it some attention and invest some money in the premises. NOT RECOMMEDED AT ALL.
Jorge Hernan, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

10/10 Exceptional

In the heart of Neiva, Huila well looked after and friendly staff. The place was clean and well serviced. Felt secure and in house wi-fi works well.
3-night family trip
Verified Expedia guest review

8/10 Very Good

The place was nice. Very central and near to everywhere. The service was very good they were very polite.
3-night family trip
Verified Expedia guest review

4/10 Fair

Property is decent, breakfast is ok. Zone is no quite and unsafe. I have to paid Additional fees.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

joe, 3-night trip
Verified Expedia guest review

4/10 Fair

It sucks on everthings
Luis, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable bed, strange shower head
The room was comfortable with good a/c and wi-fi. The shower was strange in that there was a rain shower but it did not function like one. When you turn on the water, you get a gushing stream. The included breakfast was good but you don't get much. The hotel is located in the downtown area but I had to look hard to find a place to eat because I could not find a regular restaurant in the area.
Rudolf, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

La propiedad muy adecuada excelente servicio muy atentos .. lo unico que no me gusto es la huvicación ...mucho deambulante y se ve sucia el area...
Waleska, 5-night family trip
Verified Expedia guest review