Well to begin, we’re a family of 5 adults that booked 2 rooms and we all agreed that this was the worst hotel we have ever experienced. We are all avid travelers and have stayed in a variety of hotels (boutique types, luxury, B&B, etc) and this is by far the worst. We were treated poorly from the instant that we walked in and the ill -treatment continued until the day we checked out and by ALL staff members (they were all equally rude). It seemed like we were all a nuisance for them from the start and customers service is non existent at this place. The rooms are extremely small and uncomfortable, which is expected at this type of hotel, however, one of the rooms felt like a boiler room for some reason (even on cool 50s- 60 degree nights with the window open). We couldn’t figure out how the hallway was cooler than the room. The room also seemed to be an old storage room that was turned into a room. We asked to be moved and the staff very sternly said nothing else was available, and when I say sternly I mean condescending and dismissive. To be clear, we would have possibly been better off at a hostel. We hated the thought of going back to the hotel every night we were there! It’s a shame that this place left such a bad taste because it was the first stop of our family trip and it was extremely disappointing and disheartening to experience such discourtesy! We are a very friendly bunch who are easy going very understanding we don’t like be an inconvenience but this was dreadful