Enjoy your visit to Rotorua with a stay at Rotorua Citizens Club. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9 AM
Hosted evening meals on weekdays for a surcharge
Restaurant
Bar/lounge
Free daily reception
What to do
Pool table
Services
Front desk (limited hours)
Laundry facilities
Facilities
ATM/banking
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
Rotorua Citizens Club - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 10.50 to 32.00 per person
Early check-in can be arranged for an extra charge of NZD 20.00 (subject to availability)
Late check-in between 10:30 AM and 12:30 PM can be arranged for an extra charge of NZD 20.00
Late check-out can be arranged for an extra charge of NZD 20.00 (subject to availability)
Hosted evening meal costs NZD 25.00
Children & extra beds
Rollaway beds are available for NZD 15.0 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua
Frequently asked questions
Does Rotorua Citizens Club offer free cancellation for a full refund?
Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rotorua Citizens Club?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rotorua Citizens Club?
Yes, there's free self parking.
What are the check-in and check-out times at Rotorua Citizens Club?
Check-in start time: 2 PM; Check-in end time: 10 PM. There's a charge of NZD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 20.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Rotorua Citizens Club?
Yes, there's an onsite restaurant, Rotorua Citizens Club.
What's the area around Rotorua Citizens Club like?
Rotorua Citizens Club is a short 3-minute walk from Eat Street and 4 minutes' walk from Kuirau Park.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 12, 2025
Great place to stay, basic but just what we needed.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Quiet. Good security. Very good restaurant
S
S, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Loved the room and the location. Bar downstairs and dining options nearby as well.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 29, 2024
Its very hot and the Fan is very slow
Lance
Lance, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2024
We liked it.
Terry Henderson Margaret
Terry Henderson Margaret, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 30, 2024
Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location.
Nitish
Nitish, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jun 7, 2024
MARIA JESUS
MARIA JESUS, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 6, 2024
Good place to stay
Alvin
Alvin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
Good value at a great price
Fred
Fred, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 9, 2024
Alan
Alan, 1-night trip
Verified Expedia guest review
6/10 Good
May 5, 2024
This is on top of a private club so expect late noise. Also the rooms need to be cleaner
Janet
Janet, 3-night trip
Verified Expedia guest review
4/10 Fair
Apr 28, 2024
The room they put is in was directly over the bar area downstairs. They failed to mention upon check in that they would be having a live band donlwnstairs playing until midnight. The stage was directly beneath our room so absolutely no sleep was had until after midnight.
Jeffrey
Jeffrey, 1-night romance trip
Verified Expedia guest review
6/10 Good
Apr 21, 2024
Very average
Steph
Steph, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 2, 2024
ANKIT
ANKIT, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 14, 2024
Check in good. Got a hand with my bags as room upstairs. Room tidy.
Anne
Anne, 4-night trip
Verified Expedia guest review
8/10 Very Good
Mar 10, 2024
There was no breakfasts available unless they have big booking as limited kitchen staff.
Scot
Scot, 2-night trip
Verified Expedia guest review
2/10 Poor
Mar 4, 2024
This accommodation is advertised as a 'club', however it is not like any club in Australia but more of a pub. How it managed to get an 8/10 rating I have no idea. The entry is located around the back, reception was unmanned, check-in was via pressing a button and waiting for bar staff to let you through locked doors that open onto pool table area with many men staring as you enter. The worst aspect was the smell and the carpet that you stick to. Fortunately I requested to view the room prior to check-in. It was not for me. I couldn't see myself putting up with the smell for four nights. The rooms are so dated that all the cleaning in the world wouldn't make a difference. Whilst searching on my phone for alternative accommodation I was abused by reception staff and 'told' that I had to stay or be financially penalised. So patronising to a potential guest (62 yr old woman). If you want cheap this is it.
Christine
Christine, 4-night trip
Verified Wotif guest review
2/10 Poor
Feb 28, 2024
Terrible experience couldn’t even check in. Messaged our arrival time of 6pm. When arrived called the number on the door multiple times and had Expedia call. No one answered. Finally had to rent an Airbnb last minute. Still haven’t received my money back. No communication on check in or that the building is closed on Monday when I messaged about check in. Expedia is no help and despite also calling said they wouldn’t give me my money back. Didn’t see the inside but looked pretty crappy from the outside. If want to be stranded with no cell service in the rain trying to figure out a new place to stay can try on here. Otherwise would definitely avoid.