Macy Empire Apartments

3.0 star property
Explore the city’s best from a convenient base near Madison Square Garden. Get insider tips from concierge services or plan ahead with tour/ticket assistance.

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Photo gallery for Macy Empire Apartments

Front of property
Family Big Studio #52 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets
Exterior Corner Studio #89 | Private kitchen | Fridge, microwave, stovetop, espresso maker
Reception hall
Exterior
From the iconic Empire State Building to bustling Bryant Park, Macy Empire Apartments offers a comfortable retreat. With laundry facilities and in-room WiFi, take advantage of concierge services and tour/ticket assistance during your stay.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Laundry facilities
  • Air conditioning
  • Refrigerator
  • Kitchenette

Main amenities (12)

  • 9 apartments
  • Housekeeping (on request)
  • Airport shuttle
  • Limo/town car service
  • Air conditioning
  • ATM/banking services
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Television
  • Laundry facilities
  • Espresso maker
  • Elevator

Room options

Available filters for rooms
Showing 9 of 9 rooms

Big One Bedroom #8

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Exterior Broadway Studio #4

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 484 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

Big One Bedroom #9

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Big Studio #52

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Big One Bedroom #2

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 7
  • 2 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

One Bedroom Apt #4

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Exterior Corner Studio #89

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 450 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

Exterior Broadway Studio #5

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

Big One Bedroom #6

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
38 W 31st St, New York, NY, 10001

What's nearby

  • Empire State Building - 4 min walk
  • Madison Square Garden - 8 min walk
  • Broadway - 12 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 16 min walk

Getting around

  • Teterboro, NJ (TEB) - 15 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 51 min drive
  • Stewart Intl. Airport (SWF) - 96 min drive
  • New York W 32nd St. Station - 3 min walk
  • Penn Station - 9 min walk
  • New York 23rd St. Station - 10 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. Station (Herald Square) - 4 min walk
  • 33 St. Station (Park Av. S) - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jongro BBQ - ‬4 min walk
  • ‪Woorijip - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk
  • ‪Turntable Bar & Karaoke - ‬3 min walk

About this property

Macy Empire Apartments

When you stay at Macy Empire Apartments, you'll be in a fantastic location, just a 5-minute walk from 5th Avenue and Empire State Building. Apartments feature conveniences like kitchenettes, along with flat-screen TVs and espresso makers. Public transportation is just a short walk: 28 St. Station (Broadway) is 4 minutes and 34 St. Station (Herald Square) is 4 minutes.

Languages

English, Spanish

At a glance

DONE

Property size

    • 9 apartments
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (1 total, up to 22 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Car not required

Family friendly

  • Cribs (infant beds): USD 50.0 per stay

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Paper towels
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 60.0 per night

Bathrooms

  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 60 per pet per stay
  • 1 total (up to 22 lbs per pet)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Reception hall
  • ATM/banking services
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 9 rooms
  • 11 floors
  • Traditional architecture

Fees & policies

Refundable deposits

  • Cash Breakage deposit: USD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of USD 100 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge of USD 50 per day

Children & extra beds

  • Cribs/infant beds are available for USD 50.0 per stay
  • Rollaway beds are available for USD 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60 per pet, per stay

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
This property is professionally cleaned.

Also known as

Metro Studio Midtown West Apartment
Metro Studio Apartment
MACY EMPIRE Apartment New York
MACY EMPIRE Apartment
MACY EMPIRE New York
Macy Empire Apartments Apartment New York
Macy Empire Apartments Apartment
Macy Empire Apartments New York
MACY EMPIRE
Macy Empire Apartments York
Macy Empire Apartments New York
Macy Empire Apartments Aparthotel
Macy Empire Apartments Aparthotel New York

Frequently asked questions

Are pets allowed at Macy Empire Apartments?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 60 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Macy Empire Apartments?

Sorry, there's no onsite parking at Macy Empire Apartments.

Is airport shuttle service offered by Macy Empire Apartments?

Yes, an airport shuttle is available. The charge is USD 80 per vehicle one-way.

What are the check-in and check-out times at Macy Empire Apartments?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 100 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Does Macy Empire Apartments have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Macy Empire Apartments like?

Macy Empire Apartments is in Manhattan, a short 4-minute walk from 28 St. Station (Broadway) and 4 minutes' walk from Empire State Building.

Macy Empire Apartments Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

the property was great, very helpful staff
Kristy, 1-night trip

10/10 Exceptional

It was so easy to secure a great spot on the Thanksgiving day parade route.
Tammy, 1-night trip

8/10 Very good

It’s a good location and if you’re not a 5-star picky person, then this place is perfect
Sheila, 7-night trip

2/10 Poor

Do not stay here
Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.
KYLE, 2-night trip

2/10 Poor

Was very rude at check in and check out ahould have better doong and they way they check u making sure u leave the room to check for depoist does not get me.
Davd, 2-night trip

4/10 Fair

ThThe pictures online were very misleading. The room we had was very small. The fire detector wasn’t working( we know because the back was off it and only one battery was in it when it needed .
marcia, 4-night trip

6/10 Good

Bathroom sink didn’t drain.

2/10 Poor

The worst possible experience!
It was a terrible stay even in every possible way. We booked it way in advance for a family trip because we thought it would be a good choice for a family as it offered a small kitchen. We tried cancelling it with about a months notice and it was not allowed. When we got there it was dirty, it smelled bad, linens were dirty and just terrible overall. We booked for 3 nights and slept there the first night but It was so bad we decided to book a hotel and not sleep there and just use it as storage for luggage. The night we slept there if felt like a college dorm with noice all night long, people coming in and out at all hours. To finish things off the check out was at 10am. Its the first time Ive seen a 10am checkout in my life. But they offered later checkout for additional price. It seemed they wanted to make an extra $10 on everything they could without worry of how bad the experience was. So when I arrived at 10:30 from the other hotel which was a marriot that cost less and was 1,000 times better to pick up my things I paid a late check out fee. Just overall a terrible terrible experience.
Christian, 3-night trip

2/10 Poor

Mauvaise expérience
Expérience catastrophique. Mise à part que les photos sont identiques l’environnement (hôtel, couloirs) reste vétuste. En étant dans un appartement le bruit des autres vous empêche de dormir car les murs sont très fin. Manque de matériels dans la cuisine. Une table plus que minuscule pour 5 personnes ou l’on ne peut manger qu’à 2. C’est un hôtel pour faire de l’argent et non pour le confort. Je ne recommande pas du tout le Macy’s empire.
Clara, 6-night trip

8/10 Very good

Tomasa, 1-night trip

10/10 Exceptional

Muy satisfecha
Jocelyn, 1-night trip

10/10 Exceptional

andrea, 2-night trip

10/10 Exceptional

julian, 1-night trip

6/10 Good

Marivic, 1-night trip

8/10 Very good

受付の方が親切でした、周りにも多くの店があり楽しい時間を過ごすことができました。 アメニティが充実していたらよりよかったです。 ありがとうございました!
Haruka, 2-night trip

10/10 Exceptional

Parfait pour les familles ! Rapport qualité-prix excellent! Super bien placé! Je recommande!
Gabrièle, 3-night trip

10/10 Exceptional

Claudia, 1-night trip

8/10 Very good

3-night trip

10/10 Exceptional

elsa, 4-night trip

8/10 Very good

bien placé
bien placé métro à coté ,nous avions pris un appartement avec fenêtre en angle donc très lumineux ,mais aussi très bruyant...mais dans l'ensemble nous sommes satisfaits de notre séjour au Macy.
christophe, 8-night trip

2/10 Poor

Amandine, 5-night trip

8/10 Very good

Pontus, 4-night trip

2/10 Poor

Salle de bain remplie de moisissure, des cafards partout, une literie qui laisse à désirer, dès trous partout dans les murs qui laisses cafards entrer et sortir à leur aise, les parties communes très sales, un personnel exécrable est désagréable. TRÈS CHER POUR CE QUE C’EST. A ÉVITER.
Lilyaliya, 6-night trip

10/10 Exceptional

Super séjour
Très bon séjour entre amis avec enfants. Très bonne situation dans New York. Conforme aux photos, bien équipé.
Floriane, 7-night trip

10/10 Exceptional

jeremy john, 5-night trip