Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271
What's nearby
Tunjungan Plaza - 5 min walk
Surabaya Plaza Shopping Mall - 14 min walk
Grand City Surabaya - 20 min walk
Pasar Atum Mall - 4 min drive
Surabaya Zoo - 6 min drive
Getting around
Surabaya (SUB-Juanda) - 38 min drive
Surabaya Pasar Turi Station - 8 min drive
Tandes Station - 23 min drive
Surabaya Gubeng Station - 26 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
My Story - 4 min walk
Soto Ayam Cak Soleh - 4 min walk
Noach Cafe and Bistro - 4 min walk
Ria "Food Center Surabaya - 3 min walk
Point Coffee - 2 min walk
About this property
Wyndham Surabaya City Centre
Wyndham Surabaya City Centre offers a great location, putting you within just a 10-minute walk of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel.
Languages
English, Indonesian
At a glance
Hotel size
292 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
No cribs (infant beds)
Pets
Pets not allowed
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business center
9 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Health club
An outdoor pool
Full-service spa
Sauna
Local culture & ecosystem education
At least 80% lighting from LEDs
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Washer and dryer
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 295000 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for IDR 363000.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Also known as
Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya
Frequently asked questions
Does Wyndham Surabaya City Centre offer free cancellation for a full refund?
Yes, Wyndham Surabaya City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Surabaya City Centre?
Yes, there's an outdoor pool.
Are pets allowed at Wyndham Surabaya City Centre?
Sorry, pets aren't allowed.
Is parking offered on site at Wyndham Surabaya City Centre?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Wyndham Surabaya City Centre?
Yes, an airport shuttle is available. The charge is IDR 295000 per vehicle one way.
What are the check-in and check-out times at Wyndham Surabaya City Centre?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Wyndham Surabaya City Centre and nearby?
Wyndham Surabaya City Centre has a spa and an outdoor pool, as well as a health club.
Are there restaurants at or near Wyndham Surabaya City Centre?
Yes, there's an onsite restaurant.
What's the area around Wyndham Surabaya City Centre like?
Wyndham Surabaya City Centre is in Embong Kaliasin, a short 5-minute walk from Tunjungan Plaza and 14 minutes' walk from Surabaya Plaza Shopping Mall.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Sep 12, 2024
Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom).
However, the problem was the loud music from outside. Perhaps, there is a club of some sort.
The music was blaring all night, which made it very difficult to have a sound sleep.
I strongly think the hotel management should manage this problem for the potential hotel guests.
NAK YOON
NAK YOON, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2023
Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Anthony
Anthony, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 3, 2023
I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Elisabeth
Elisabeth, 7-night trip
Verified Orbitz guest review
2/10 Poor
Jul 14, 2023
Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Chang Ming, Carey
Chang Ming, Carey, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2021
Herry
Herry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2021
Nice hotel, Great Staff
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Apr 12, 2021
It didn't feel like a 5* hotel. 5/10 points.
Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 23, 2020
Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 10, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 30, 2020
Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
Verified traveler
7-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 17, 2020
Near to a major shopping centre. Staff are very friendly and accommodating
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Mar 7, 2020
Tham
Tham, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2019
Nikola
Nikola, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2019
Wonderful Stay
I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.
Prasetyanti
Prasetyanti, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2019
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2019
Good location. Value for money. Really comfortable bed
Kamil
Kamil, 3-night business trip
Verified Expedia guest review
4/10 Fair
Oct 11, 2019
yin wen
yin wen, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2019
The service was great!!! The people were always ready to serve their customers so admirable
Verified traveler
19-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
May 21, 2019
good location and excellent price plus very good room