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Axkan Arte Hotel San Cristobal

3.0 star property
City-center San Cristóbal de las Casas hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Axkan Arte Hotel San Cristobal

Front of property
Interior
Interior
Interior
Standard Room | In-room safe, individually decorated, individually furnished, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front-desk safe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Alvaro Obregon No. 2, entre Insurgentes y Miguel Hidalgo, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk
  • Plaza 31 de Marzo - 7 min walk
  • San Cristóbal de las Casas Cathedral - 8 min walk
  • Foro Cultural Kinoki - 9 min walk
  • Mesoamerican Museum of Jade - 10 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Hijas e Hijos del maiz - ‬4 min walk
  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬4 min walk
  • ‪La Casa de las Lolas - ‬4 min walk
  • ‪Huaraches el Primo - ‬4 min walk

About this property

Axkan Arte Hotel San Cristobal

Axkan Arte Hotel San Cristobal is a great choice for a stay in San Cristóbal de las Casas. Guests can indulge in massages, and Leka serves local cuisine. Other highlights include a terrace and a garden.

Languages

Spanish

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Leka - Overlooking the garden, this restaurant specializes in local cuisine.

Fees & policies

Refundable deposits

  • Deposit: MXN 487 per night

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Axkan Arte
Axkan Arte Hotel San Cristobal San Cristobal de las Casas
Axkan Arte Hotel San Cristobal de las casas
Axkan Arte San Cristobal de las casas
Axkan Arte San Cristobal San Cristobal de las Casas
Axkan Arte San Cristobal
Axkan Arte San Cristobal
Axkan Arte Hotel San Cristobal Hotel
Axkan Arte Hotel San Cristobal San Cristóbal de las Casas
Axkan Arte Hotel San Cristobal Hotel San Cristóbal de las Casas

Frequently asked questions

Does Axkan Arte Hotel San Cristobal offer free cancellation for a full refund?
Yes, Axkan Arte Hotel San Cristobal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Axkan Arte Hotel San Cristobal?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Axkan Arte Hotel San Cristobal?
Yes, there's free self parking.
What are the check-in and check-out times at Axkan Arte Hotel San Cristobal?
Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Axkan Arte Hotel San Cristobal and nearby?
Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes ecotours. Axkan Arte Hotel San Cristobal also has a garden.
Are there restaurants at or near Axkan Arte Hotel San Cristobal?
Yes, Leka offers local cuisine and garden views.
Does Axkan Arte Hotel San Cristobal have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Axkan Arte Hotel San Cristobal like?
Axkan Arte Hotel San Cristobal is in Santa Lucía, a short 3-minute walk from Santo Domingo Handicraft Market and 7 minutes' walk from Plaza 31 de Marzo.

Reviews

8.0

Very Good

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

I had a great stay! Clean and comfortable!
Mayron, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Good place to stay!
Wonderful! We did ask to move to an upper floor, so we could get more sun into our room. We would have liked coffee in our room every morning but they only provide it the first morning and we were there for a week. We will stay there again.
Marta, 6-night business trip
Verified Hotels.com guest review

8/10 Very Good

Convenient
Hotel is in a good location. Not too far from the walking streets (Andadores) Nice hotel, water took 10 minutes to warm up after that it was very hot. However, water ran out very quickly. Room did not have enough toiletries and we had to request extra towels. No wifi in the room, you had to go to the main lobby to have access to the wifi. A computer was there for guest to use, but if you needed to print your boarding pass, you had to pay for each copy. If you only need a place to sleep, this hotel is good for that.
Javier, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice garden, big rooms, restaurant
I like the convenience, simple but ample rooms, and restaurant. The wifi is strong in reception/restaurant, but iffy in the rooms. The hot water is sometimes just (barely) warm.
3-night trip
Verified Orbitz guest review

10/10 Exceptional

Lovely boutique hotel.
I loved the hotel! Great staff.
Verified Hotels.com guest review

8/10 Very Good

Nice clean hotel w/restaurant
Nice hotel with large rooms off a central garden with an in-house restaurant with reasonable prices. The WiFi does not extend to all the rooms, so be sure to check before you unpack, if that matters to you.
Verified Expedia guest review

2/10 Poor

needs work
Coffee machine but no coffee, Noise through the night with people arguing, could not use hair dryer without blackout, beds extremely hard, no air con or heating, poor water supply, no water at 7.30am to have shower. Toilet keeps running when flushed, curtains stink of dust!!!,
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
I certainly recommend this hotel as it is close to everything: central square, walking street. The room was as on photo, very clean and fully equipped. Hotel has very good design. Unfortunately wi-fi not working in my room 250.
Verified Expedia guest review

2/10 Poor

Overbooked, no room for me even it was prepaid!
I booked and PAID for the room 3 months before my stay. When I came I was told they were overbooked and will put me to a different hotel. It was a very unpleasant surprise. They showed me 3 hotels to choose from, but all of them of much worse quality (if something like that happens, you should put the guesst into a better hotel not a worse one)! I left my phone number and email on the reservation, so why didn´t anyone let me know in advance that they don´t have my room??? Expedia or the hotel should have let me know.
Verified Expedia guest review

8/10 Very Good

Nice hotel close to everything. The staff was friendly and helpful.
Verified Expedia guest review

10/10 Exceptional

Great experience!
it was truly a pleasure to stay at this hotel. The staff was great!! From Humberto, Marilu and Viviana in the front desk to Manolo the bell boy, cook and everything else you need from him, he would do it all.lol. Make sure to meet Manolo on your next visit, he is funny and great! Overall a great experience and the price is great. Close to everything, downtown, shopping and restaurants.
Verified Hotels.com guest review

8/10 Very Good

Good for two nights
Good, basic, mid-range hotel. Wi-fi connection was spotty.
Verified Hotels.com guest review

8/10 Very Good

Liked this hotel
Good location, good adjacent restaurant, lovely central corridor, nice and spacious room, very firm beds.
Verified Hotels.com guest review

10/10 Exceptional

I recommend this hotel
For us the price and the service was very good, except the staff couldn't speak and understand English. But somehow everything was resolved.
Verified Hotels.com guest review

8/10 Very Good

very nice hotel
We had a good time in the hotel, it was nice and pleasant.
Verified Ebookers guest review

6/10 Good

Simple hotel near center
Hotel well located (3 minutes walk from ADO terminal, 5 from city center), quiet, good return on price. People only speak spanish but no problem to make yourself understood.
Verified Expedia guest review

10/10 Exceptional

Our stay at this hotel was great
We would have liked another chair in the room. Otherwise it was a nearly perfect stay. It was quiet and friendly. For us it was close enough to all the activities that we were involved in. I would definitely stay there again!!!
Verified Expedia guest review

6/10 Good

Axkan Arte Hotel
Axkan Arte is a well located and nice hotel. It's simple but meets most needs. It's a 5 minute walk to the centre of San Cristobal and just 2 blocks from the central buss station.
Verified Hotels.com guest review

6/10 Good

Short trip
I spent two nights in this hotel. Room big enough. Good food in restaurant. Natural orange juice. They sell a delicious regional the. Very kind people. There's no heating in room. Just blankets.
Verified HotelClub guest review

8/10 Very Good

Nice hotel with good location
The hotel as quiet, clean, and in a good location. the ony comlaint was that there ere never any towels available unless we askd for them. The staff was very accomodating.
Verified Expedia guest review

8/10 Very Good

Nice hotel next to city center
Very nice hotel next to city center. Quite, clean with flat screen tv and wifi. Loading and unloading is difficult if you are driving. There is no heat in the room which gets very cool at night. They do provide heavy warm blankets.
Verified Expedia guest review

8/10 Very Good

A clean, new hotel
We were given an early check-in, which was much appreciated after getting off a night bus. The hotel is only a few minutes walk from the ADO bus station, and everywhere in town is accessible on foot, which is luck as the narrow streets reduce traffic to a crawl. The hotel is new and clean, but somehow lacking in character. The rooms include a safe, big flat-screen TV, good shower and coffee machine (but no coffee!). Unfortunately the manager made rather a faux-pas by bursting into our (locked) room to find me stark naked. Perhaps in the absence of secondary inside locks, knocking first should be more of a priority. The food at the restaurant was, by turns, disappointing and surprisingly good, but the breakfast menu could perhaps be re-designed so as to make more sense to the staff, who were left floundering a little when trying to work out what to serve and at what cost.
Verified Hotels.com guest review

2/10 Poor

Did not had record of my reservation.
I arrived to the hotel really tired and they did not had a record of my reservation. The lady from the lobby could not help me solve my problem, she couldnt even lend me the phone so I can communicate with you. I used my cell phone to call you and they let me an hour waiting and did not solve my problem.
Verified Expedia guest review

8/10 Very Good

Great, but has Hidden Costs
The hotel itself is great--a quiet little boutique hotel. However be aware that it costs 1000 pesos a night. Even if you pay a particular rate on hotels.com you will pay the difference when you check in. We paid 53 USD per night and then had to pay an additional fees. So for 3 mights it was almost $350 USD. If you are on a budget then be aware. You are not getting a deal on hotels.com, you are just putting down a deposit on a much more expensive hotel.
Verified Hotels.com guest review

10/10 Exceptional

Great place in San Cristóbal de las casas.
The location is perfect in order to visit all downtown. The place is quiet, the staff very polite & friendly, the room was very clean, rustic and every day the towels were a piece of art. At the restaurant I met Sergio, the owner (who told me that the bank and him were the owners -great sens of humor-), and he invited me to join his team who was setting a new promotional Internet video. I had a great time. I'm sure that if I return to San Cristóbal it will be there.
Verified Expedia guest review