NOTHING like pictures. Everything broken-lobby toilets, oven, lift, toilet roll holder, no blockout blinds, did not privide hand towels or cereal bowls, tongs etc, 2 dirty towels in room when arrived, this is not a Delux accom as wording had mentioned, no Chanrlle room decos(or any room decos) like marketing has displayed.. this is serviced appartments en mass, only good point for us was location, would never have booked though if i knew the above, despite false advertising above &many othrr guests in same situation as we chatted in cramped lift no refund given, and when asked to upgrade, was told that is the best room avail