Layne Hotel

2.5 star property
City-center hotel within easy reach of Pier 39

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Layne Hotel

Lobby sitting area
Reception
Reception
Iron/ironing board, free WiFi
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
Feel at home
  • Children stay free
  • Microwave
  • Cable/satellite TV service
  • Daily housekeeping
  • Elevator
  • Hair dryer

Room options

Available filters for rooms
Showing 4 of 4 rooms

Economy Room, 1 Double Bed (with Shared Bathroom in Hallway)

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Microwave
Satellite channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Microwave
Satellite channels
Iron/ironing board
Desk
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Shower/tub combination
Microwave
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Shower/tub combination
Microwave
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
545 Jones St, San Francisco, CA, 94102

What's nearby

  • Union Square - 6 min walk
  • Orpheum Theatre - 11 min walk
  • San Francisco Museum of Modern Art - 15 min walk
  • Moscone Convention Center - 18 min walk
  • Oracle Park - 3 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 28 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Oakland Intl. Airport (OAK) - 38 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 27 min walk
  • Powell St & Geary Blvd Stop - 6 min walk
  • Powell St & O'Farrell St Stop - 6 min walk
  • California St & Jones St Stop - 7 min walk

Restaurants

  • ‪The Public Izakaya - ‬2 min walk
  • ‪Mensho Tokyo - ‬2 min walk
  • ‪Bourbon & Branch - ‬1 min walk
  • ‪El Tesoro Taqueria & Grill - ‬2 min walk
  • ‪Cantoo Latin Asian Rotisserie - ‬2 min walk

About this property

Layne Hotel

When you stay at Layne Hotel, you'll be just a 5-minute drive from Chase Center and Pier 39. Also, Moscone Convention Center and Embarcadero Center are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Powell St & Geary Blvd Stop is 6 minutes and Powell St & O'Farrell St Stop is 6 minutes.

Languages

English, Hindi

At a glance

Hotel size

  • 45 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking within 6562 ft (USD 60 per day)

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk

Facilities

  • 1 building/tower

Accessibility

  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Grab bar in bathtub
  • Accessible bathtub
  • Well-lit path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Renovations and closures

This property is closed from October 15 2024 to November 1 2025 (dates subject to change).
The property will be renovating from November 13 2024 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Parking

  • Parking is available nearby and costs USD 60 per day (6562 ft away; open 24 hours)

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Layne
Layne Hotel
Layne Hotel San Francisco
Layne San Francisco
Layne Hotel Hotel
Layne Hotel San Francisco
Layne Hotel Hotel San Francisco

Frequently asked questions

Is Layne Hotel currently open?
This property is closed from October 15 2024 to November 1 2025 (dates subject to change).
Does Layne Hotel offer free cancellation for a full refund?
Yes, Layne Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Layne Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Layne Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Layne Hotel?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What's the area around Layne Hotel like?
Layne Hotel is in Union Square, a short 6-minute walk from Powell St & Geary Blvd Stop and 18 minutes' walk from Moscone Convention Center.

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Not professional at all
Wenjian, 1-night trip
Verified Expedia guest review

4/10 Fair

San Fco Downton my first time, that’s bad , No AC in the room , so you need open the windows to refresh, but the noise of the homeless can’t let you relax.
Victor, 1-night trip
Verified Expedia guest review

8/10 Very Good

Scott, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and friendly staff
Frederic, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel for the budget conscious
Honestly, I liked my stay there, the hotel has a certain charm to and was close to where I needed to be - the SFJazz venue and Chinatown. But it might not be for everyone, you are sharing a small restroom and another decent size shower located outside your room. Its almost like a hostel but your room is private. But for the price and location, its pretty good.
bill, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Everything is within walking distance.
DANIEL, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Always a pleasure staying here staff is incredibly pleasant!!!!
Keith, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place with the atmosphere of a hostel
Stefan, 1-night trip
Verified Expedia guest review

2/10 Poor

Simply don’t go to this place, terrible! Unfriendly owner don't know how to talk to clients! If you want to feel disappointment, disgusting go to here! Bedroom rooms are not clean too!
Suchinthaka, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ruben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well kept up vintage hotel. Friendly staff.
Verified Orbitz guest review

8/10 Very Good

Good, budget friendly space
Clean hotel, nice employees, 24 hr doorman. Tenderloin is fine, people don’t want to bother you.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly
I cannot express how friendly and helpful staff was. We felt safe with the security (being buzzed in to the hotel). We had originally booked another hotel and that hotel was sketchy and canceled our reservations with no notice so we reserved the Layne Hotel. Would stay here again!
Valerie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very kind. The room was very clean and well kept. Only caveat was the lack of air conditioning but once I cracked the window, SF weather kept it cool. Hotel was on the brink of the unsafe part of downtown, but staff let me know to just avoid going down the street. It never felt unsafe. It was a little noisy at times, but what can you expect being downtown in a big city really? I would return if ever in SF again :-)
Luciana, 3-night trip
Verified Expedia guest review

8/10 Very Good

Had a great stay there, hotel staff were very friendly.
Emelie, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

I bought a cheap hotel in SF on the fly, almost abandoned my deposite when I realized where it actually was located and started walking there. If you’re traveling without kids and feel confident in sketchy areas this place is perfect. Room was clean. Man at the front desk was respectful, helpful and very self aware of the neighborhood they’re located in. Tenderloin is a hard pill to swallow, but again, if you’re looking for a very inexpensive, clean room, very close to BART stops (Powell & Civic Ctr) than this place is just fine. 4 out of 5
Carl, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a really cool old hotel (built in 1912). If you are looking for a modern five star hotel (with all the amenities), it is probably not for you. But, if you enjoy staying in a building that is on the historic register, you will really like this place. The elevator is vintage - but for me that was part of the charm. It isn't fancy - but the room was very clean, the bed was comfortable. The TV and Internet both worked fine. What really made it for me was the staff. Day or night you are greeted by one of the managers who quickly get to know and recognize you. I felt very safe in the hotel. The neighbourhood is kind of typical for San Francisco once you get away from the main tourist area. You may see colourful people on the street. There is a great little Mexican restaurant across the street. I'd definitely stay here again.
Terrance, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Great front desk experience, safe hotel/secure entrance, very, I had my window cracked open and it wasn’t noisy outside which was nice. I’ll stay here next time I’m in SF.
Thomas, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

It was a gated hotel which made me feel very safe. I loved the vintage historic vibe. Clean and simple. The staff were very friendly.
Rae, 2-night romance trip
Verified Expedia guest review

2/10 Poor

This is my first time to experience a terrible customer service in my whole life. The front desk personnel was so rude, not patient, grumpy, cranky. He did not instruct in a good way all that is to be instructed to all the customers and if you don't get it the first time he will get pissed and mad. He even scolded me for not following instructions and I think any customer does not deserve that. Also, there door and elevator are very old and is not user friendly and he blamed me that the elevator is not working after I used this for the first time. I told him why he was so rude and asked for a manager to talk but he said he is the manager and I asked for a supervisor that is higher than him but he did not answer. I told him I will give a feedback to expedia about this since you sent me an email for a survey and he said he does not care. It was very traumatic experience for me and I am not sure why you keep them in your list of hotels for tourists. I am not sure if all the staff are that but the front desk was very rude. I am afraid they will charge me the $250 deposit fee for accusing me that I broke the elevator. If possible please black list this hotel in your list as I don't want this to happen to anyone else again. Please escalate this case.
Vincent, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice. Comfortable. Clean
Its a nice family run hotel but they hit your card for $250 and you're screwed until they reverse it... Most people staying at budget hotels don't have that extra money for a few days However it's one of the nicer budget hotels but that's Unreasonable, so be aware they charge and reverse $250 for 1 night
Douglas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

When I read other reviews I was concerned about the location because homeless can be a wild card in these situations. But the area was well monitored by police. Now for the service, they were absolute sweethearts, they told me where I should go to walk around and asked me to be safe. I had to leave late at night and since you have to be buzzed on I asked how it was going to work and they explained it was fine that someone will be up to let me in, but as I left they expressed their concern about where I was parked and even told me that the parking lots usually close after 11. (I didn't know that and was very thankful for that) When I got back they definitely were up and buzzed me in with no problem. The hotel is charming, I got a one bed and it was exactly what I needed nothing fancy but it came with bed tv closet and a sink-all very clean and tidy (oh and they have a shared bathroom in the hallway). These people taking care of the hotel were very nice and caring. There is a $250 deposit but truly if you just need a place to rest, perfectly fine to use this place.
Odett, 1-night trip
Verified Orbitz guest review

2/10 Poor

The advertisement for this property was misleading. It's hard to learn from the advertisement that a toilet and shower are in separate chambers, which makes it extremely inconvenient. In addition, it is located in one of the worst parts of town, that does not look safe.
NENAD, 3-night business trip
Verified Expedia guest review

2/10 Poor

PLEASE DON'T BOOK OR STAY HERE. READ GOOGLE REVIEWS. (It's in the middle of the WORST part of San Francisco, where it's dangerous to even walk up to the front doors. The front doors are behind a locked cage. There's no parking, so you'll need to find an overpriced garage and try to safely navigate there on your own.) Hours after booking I tried calling to cancel for an emergency. Kept getting error messages saying the line was disconnected. Orbitz couldn't get through on the phone either. They said they'd send an email to see if they'd waive the no refund policy for this specific room. I called again days later and reached a man named R***Y. He was incredibly unhelpful and argumentative. He said they had no record of Orbitz contacting them via phone or email, and with nothing from Orbitz, they can't refund. He said that the GM would have the final say on a refund, but refused to give me a name, contact information, or a better time to call back. They've officially refused to refund. I'm afraid to write this review because this place still has my credit card information, but it's worth it to let others know to stay far away.
Jason, 3-night trip
Verified Orbitz guest review

2/10 Poor

It’s great that the property front door requires that you get buzzed in because the surrounding area is plagued with vagabonds. The bed was hard, old, and it felt like I slept on a wood plank. The room got extremely cold and the bed sheets were untrustworthy. The bedding needs to be replaced. Perhaps the bedsheets were clean but they looked like they could have been soiled a few times throughout their long life at the hotel. Perhaps they were bought used to match the old dingy vibe of the hotel. Please get new bedsheets. Seriously.
Jose, 1-night business trip
Verified Expedia guest review