Pizzeria Trattoria Maria Marì dei Sannino - 2 min walk
La Terrazza Del Re - 1 min walk
About this property
Grand Hotel Oriente
Grand Hotel Oriente puts you in a great location, within a 15-minute walk of Via Toledo and Port of Naples. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli and a terrace. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Toledo Station is steps away and Università Station is 5 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
112 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 25 per day)
Transfers
Train station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Pool table
Working away
Business center
6 meeting rooms
Conference space (2260 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1940
ATM/banking
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Traditional architecture
Accessibility
Elevator
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 25.0 per day
Rollaway beds are available for EUR 40.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 25 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A1LR4OSPUZ
Also known as
Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples
Frequently asked questions
Are pets allowed at Grand Hotel Oriente?
Yes, pets stay free.
Is parking offered on site at Grand Hotel Oriente?
Yes. Self parking costs EUR 25 per day.
What are the check-in and check-out times at Grand Hotel Oriente?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Grand Hotel Oriente?
Yes, there's an onsite restaurant.
Does Grand Hotel Oriente have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grand Hotel Oriente like?
Grand Hotel Oriente is in Naples City Centre, a short 2-minute walk from Toledo Station and 11 minutes' walk from Port of Naples.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 2, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
eric
eric, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 30, 2024
Fix Showers.Conditioner is not available in any rooms! Everything else is fine
gabriel
gabriel, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great.
The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much.
The location of the hotel is fantastic.
jane
jane, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Ckeli
Ckeli, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
Visitor from Ireland
The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!
Catherine
Catherine, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 14, 2024
Jeffrey
Jeffrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Deborah
Deborah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
Great locaiton
Great location for seeing everything you’ll want in Naples.
David
David, 3-night trip
Verified Hotels.com guest review
4/10 Fair
May 28, 2024
Diana
Diana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 23, 2024
Monserrat
Monserrat, 3-night family trip
Verified Expedia guest review
8/10 Very Good
May 19, 2024
Very friendly staff who were extremely helpful. Spacious well furnished room. The only downside was the bathroom, particularly the bath tub, where the sealant was in a very poor state.
thomas
thomas, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 10, 2024
Clean room,easy access to shops,near to the airport
Sanam
Sanam, 1-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
Apr 15, 2024
Fabulous breakfast! Staff very helpful and friendly.would recommend!
Patricia
Patricia, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2024
Great area, staff was great. Diffinetly would return
Jared
Jared, 3-night family trip
Verified Expedia guest review
6/10 Good
Oct 9, 2023
The location was nice, the hotel staff was great. The room we had was near the elevator, it was loud and the walls were thin. We could hear the guests next to us talking, and their alarm clock. The city noice was not too loud. Overall nice hotel for the price and location.
Jennifer
Jennifer, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2023
Shelley
Shelley, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2023
Hotel is in a great location, convenient for travellers who love to walk around and explore a city. Close to all attractions, restaurants and shopping areas.
Robert
Robert, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2023
Property was in a great location for all sights. However, local neighbourhood quite noisy and like the rest of Naples, very dirty. Hotel staff were very friendly and the hotel was modern and clean. The hotel seemed quite empty.
Michael
Michael, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2023
Paula
Paula, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 30, 2023
Nothing special
Is an old hotel. Rooms are ok. The hallways are with dirty carpets. The way to the parking is kind of wired. Overall is ok if you don’t have much expectations
Ricardo
Ricardo, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 18, 2023
Overall a good stay, however the air conditioning was somewhat ineffective for 35 degree heat. The usb charging points around the bed didn’t work so it was quite inconvenient to charge any devices, and some of the staff could’ve been friendlier
derya
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2023
Modernize with great taste and with a lot of light. Ample rooms and washrooms, you will feel comfortable. The rooftop dinning room for breakfast has wonderful view of the city (also a bar) and breakfast is quite wholesome and freshly made - more than most hotels in Italy.
Excellent location. Highly recommendable
Fernando
Fernando, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2023
many
many, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 5, 2023
Cute hotel with nice staff! Rooms are very small. The area around the hotel isn’t the safest..