Cleopatra Palace Hotel

4.0 star property
Beachfront resort with outdoor pool, near Playa de las Américas

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Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
1 bedroom, minibar, in-room safe, desk
Massages
1 bedroom, minibar, in-room safe, desk
Breakfast served
Find your perfect blend of relaxation and adventure at Cleopatra Palace Hotel, near Siam Park. Take a refreshing dip in the outdoor pool or unwind with fitness classes, Pilates, and cycling. With shopping on site, a playground for kids, and helpful staff nearby guests have given top marks to this resort’s convenient location.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Children's pool
  • Hot tub
  • Beach bar
  • Pool bar
  • 24-hour room service
  • Spa services
  • Conference center
  • Business center

Feel at home (6)

  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$204 nightly
The total price is $219
Dec 1 - Dec 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior Double Room, Private Pool

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Pool View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Standard Room (2 Adults)

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

Standard Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Room, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • Las Vistas Beach - 7 min walk - 0.6 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 17 min walk - 1.5 km
  • Veronicas Strip - 17 min walk - 1.5 km
  • Siam Park - 4 min drive - 1.9 km

Getting around

  • Tenerife South Airport (TFS) - 20 min drive
  • La Gomera (GMZ) - 113 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪Aparthotel Parque La Paz - ‬3 min walk
  • ‪La Karina - ‬3 min walk
  • ‪Vegas Grill - ‬2 min walk
  • ‪Oriental Garden - ‬1 min walk

About this property

Cleopatra Palace Hotel

When you stay at Cleopatra Palace Hotel, you'll be in a great location, within just a 10-minute walk of Las Vistas Beach and Playa de las Américas. Guests can indulge in massages, and Buffet Cleopatra serves breakfast. Other highlights include 2 bars/lounges, an outdoor pool, and a beach bar. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 431 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Pool table
  • Golf lessons nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1996
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • An outdoor pool
  • Spa services
  • Hot tub
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Buffet Cleopatra - This buffet restaurant serves breakfast only.
Pool Bar - Onsite bar. Open daily.
Bar Hall - Onsite piano bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H-38-4-0000346

Also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel offer free cancellation for a full refund?

Yes, Cleopatra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cleopatra Palace Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cleopatra Palace Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cleopatra Palace Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Cleopatra Palace Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Cleopatra Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Cleopatra Palace Hotel and nearby?

Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Cleopatra Palace Hotel also has 2 bars and spa services.

Are there restaurants at or near Cleopatra Palace Hotel?

Yes, there's an onsite restaurant, Buffet Cleopatra.

Does Cleopatra Palace Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cleopatra Palace Hotel like?

Cleopatra Palace Hotel is a short 6-minute walk from Las Vistas Beach and 10 minutes' walk from Playa de las Américas. Travelers love the resort's prime location.

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Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Beach
Balcony
Restaurant
Cleanliness
Store
Food

What guests liked

  • Breakfast was excellent with a great selection and a pianist adding to the pleasant atmosphere. (30 reviews)
  • The property's beach location is perfect with direct access to the clean, sandy beach and stunning views. (17 reviews)
  • The pool area was spacious, well-maintained, and offered a good choice of food and drink options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Family bday stay amazing friendly stuff
Katerina, 1-night trip

8/10 Very good

Everything about the hotel was great.
THOMAS PURDUE, 6-night trip

10/10 Exceptional

Overnight stay.

We enjoyed our one night stay- room comfortable but dated. Limited staff around the pool area for services. Location PERFECT!!
Robert, 1-night trip

10/10 Exceptional

8 day break

Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .
nigel, 8-night trip

8/10 Very good

Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Dan, 3-night trip

10/10 Exceptional

Great hotel.

Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out. Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
Ashleigh, 6-night trip

10/10 Exceptional

Wonderful!!

This place is awesome! The staff were attentive and nice. The room was comfortable and very clean. Rooms were cleaned every day if you wanted. Breakfast was very plentiful with a ton of variety. Close to everything you would need and next to the beach. Plenty of sun loungers and the pool and grounds always clean. Not one complaint with our stay and will definitely recommend. Best vacation we have ever had! Christine G - USA
Christine, 7-night trip

10/10 Exceptional

Great Location

Nice hotel, all staff really friendly, great location near to beach.
5-night trip

10/10 Exceptional

Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Gail Janet, 10-night trip

10/10 Exceptional

What a class hotel and excellent location really can’t praise it enough special mention to Julia at reception who was an absolute diamond and very helpful during our stay
julian, 3-night trip

10/10 Exceptional

Friendly staff, equipment little bit older but well maintained.
Tomáš, 1-night trip

10/10 Exceptional

Stunning Hotel

The hotel is superb throughout, immaculately clean. Certain areas are a bit dated but the hotel is stunning through out especially the main dining areas. Location excellent, staff are brilliance and you are well looked after.
Barry, 10-night trip

8/10 Very good

Nice hotel with spacious room. Room had everything you need including a fridge which was great. Breakfast was excellent and ran from 7 until 10.30. Pool area was well maintained and plenty of sun beds. Only negative for the hotel was the fact that there was no shop .. there was a shop in the sister hotel med palace but no acess until after 6 pm. Also the entertainment was only in the sister hotel..
Alan, 5-night trip

10/10 Exceptional

Lovely hotel on the beachfront. Great variety of food included in the breakfast buffet. Nice, friendly staff.
Caroline, 7-night trip

6/10 Good

The hotel is well positioned for the beach, shops, bars and restaurants. Our room was a little close to the nearby karaoke bar. Breakfast provided a good choice and we loved listening to the pianist in the morning. The hotel is a little crowded, particularly around the pool where people are allowed to reserve beds all day (but aren't using them) requiring guests to move people's towels in order to find a place to sunbathe. The rooms are basic and lacking any luxury but the beds are comfortable and everything was in working order.
Marie, 7-night trip

10/10 Exceptional

Amazing hotel
darren, 6-night trip

10/10 Exceptional

Fantastic holiday

Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.
David, 5-night trip

10/10 Exceptional

I had an amazing experience at Cleopatra Palace Hotel The staff were welcoming and attentive, the rooms were clean and comfortable, and the amenities exceeded my expectations—especially new year program , the pool, breakfast and location. I highly recommend this hotel and will definitely return on my next visit to Tenerife . Thank you for a great stay!
Mojgan, 6-night trip

10/10 Exceptional

Being greeted with a glass of Champagne was a very good start. Inside, the hotel looked like a Hollywood set, as was the pool area - a space fit for Cleopatra herself. The breakfast had excellent choices and open for a good time. No in-house restaurant for dinner at this time, which was disappointing, but the main street was 2 minutes away and full of eating places. The beach was outside the front door as was the promenade, which went around the whole bay area. An excellent place to holiday.
Jonathan, 4-night trip

10/10 Exceptional

Lovely hotel

We stayed pre-renovation Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.
2-night trip

10/10 Exceptional

I liked a lot the room, the services, the position of the hotel, that was really close to the ocean.
Nicoleta Florentina, 12-night trip

8/10 Very good

Lovely hotel but a bit tired in places. We moved from one side to the other and that was better. Very very good value nevertheless
Margaret Ann, 7-night trip

10/10 Exceptional

Loved the room With the sea view Must be the best in Tenerife. Very hjgh rate of cleanliness throughout the Hotel Staff very courteous and helpful,just loved it.
Margaret, 7-night trip

10/10 Exceptional

Friendly and welcoming staff, everyone polite and helpful. Facilities and location excellent. I would highly recommend this hotel
Elizabeth, 4-night trip

10/10 Exceptional

Very beautiful place, the rooms are nice and clean and the staff is friendly and helpful. I definitely recommend going.
Ekaterina Tsvetanova, 6-night trip