This property has a lovely renovated lobby, but the positives end there. It’s advertised “English-style” room was quaint, clean, and had everything I needed; however, it was quite dated. There was cracked, peeling plaster around the perimeter of the ceiling moulding that was falling. The air conditioning did not work. The taps in the bathroom and shower had to be turned so far to turn on that they would detach if I wasn’t careful. These things are minor, and it is a well located hotel with friendly staff. I am bothered to complain because the ONLY REASON I booked this hotel for approx $250 CAD for the night was for the beautiful pool and outdoor space advertised in the photos here on Expedia and their own website. It was 30 degrees Celsius daily for the two days of my overnight stay, and it was a long trek of travel, so I was rewarding myself. However, when I changed to my bathing suit and went to ask the front how to find the pool area I was told that the pool was “closed for the season” because “it’s winter.” When I said I only booked for this reason, no compensation or refund was offered. The language barrier of course is a factor here, but I am quite disappointed as I would not have spent this kind of money without a pool (since the room alone was in no way worth that!). Breakfast is not included either.