10/10 Exceptional
Nov 23, 2024
Overnight Stay
Received an upgrade to a King Executive Suite with Balcony, lovely room, unfortunately noise from a vent was bothersome on the 12th floor. Bed was so comfortable, the best I've had ever, especially after travelling half the day and only intrastate after a cancelled flight. There's also a top sheet which we like. Shower pressure excellent and toiletries were great especially the dental kit was welcome as I tossed my toothbrush out at the previous hotel. Buffet breakfast included and was varied to suit all tastes. There's also a cook to order option. We also recieved a drink voucher each in our deal having silver membership which included either a glass of wine, softdrink bottle or coffee. I did however called 3 different departments to obtain dressing gowns that were supposed to be in the room, ended up going to the front desk to ask for them. Received them not long after and the slippers free to wear. Mo fridge noise either which is excellent. There's also a kettle for those of us who don't like coffee machines. The hotel is a very short walk from Museum train station opposite Hyde Park and Town Hall train station. Many varied eating options including inside the hotel and surrounding area, Coles supermarket nearby, newsagent, post office, money exchanges and so much more. The hotel is conveniently situated and very nice. Would stay here again.
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
