DoubleTree by Hilton New York City - Financial District - New York

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Stayed there for five days. Brand new Hilton hotel and good location. Really nice to stay in brand new surroundings, rooms etc. Right next to subway, financial district, battery park and shopping. Nice to have the opportunity to get away from All the fuzz at midtown. Good service from staff in All matters. However problems with the tv several times. […] They fixed it but could be better. Fairly small room and bathroom but that might be the case because we booked cheapest alternative. No free wifi in rooms. Should be standard in such a hotelbrand. Free coffee/tea in rooms. Refill everyday. Excellent cleaning and maintenance of rooms by staff. Breakfast really basic and below average. However good service in restaurant. Starbucks just next door. Would stay there again if deal still on. Læs mere

Dejlige værelser, pænt, rent og ordentligt. Go' og imødekommende service.

He room was too small for the price,more like a walk in closet with a kingsize bed stuffed in it

Clean, well appointed rooms a bit on the small size at reasonable rates. Fabulous location for those who wish to explore lower Manhattan.

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the bed was not a king size like it said it was. our feet were hanging over the edge. there was a foul smell coming from the bathroom sink. i told the concierge and she said she would send engineer up, but the smell never went away.

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hotel staff was very friendly and helpfull, water in sink was extremely hot and water in shower barely got hot...was better off taking the stairs..waiting on elevators took too long..overall it was a nice stay..rooms were nice and staff made it worth the price...I would stay there again..

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Perfect stay very relaxing very close away from sight seeing

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Very nice place to stay.... Front desk girls where awesome..enjoyed the cookies...!

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You won't regret staying at this hotel. The location in Financial district is perfect with a short walk to 3 different subway stations, the Staten island ferry and Stone street that transforms into a crowded barstreet at warm spring and summer nights. The rooms were great and the breakfast was good.

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After checking in I went up to my room to get settled. Not even five minutes later another hotel guest walked right into my room! The front desk had given my room to someone else after I was already in it. Then it took four phone calls to try and sort out what happened. I honestly didn't feel very safe or comfortable after the incident, and nothing […] was done in terms of an apology. Another main issue was the elevators. They have three, but you better plan on giving yourself some extra time because getting one to come to your floor was nearly impossible. At one point I waited 15 minutes, I wasn’t about to walk down 22 flights of stairs with my luggage. And the last issue was the housekeeping staff were very loud, laughing and joking outside my room at around 8:45 am. They were loud enough to wake me up, and then keep me up. Læs mere

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Perfect for what I needed. Rooms were small even for NYC but well furnished with nice new everything. Restaurant and bar are very small. Staff was warm and helpful. Great for business, wouldn't stay there for leisure due to the size.

I wasn't 100 percent in love with the location, but luckily there are multiple subway stations around within, at most, a five minute walk. Plus it's near both the Staten Island Ferry and Battery Park. The staff was friendly, the room was comfy and there's a pizza place down the street with amazing food. I paid a little bit more than I normally would […] for a hotel room but I have no regrets about doing it. And if my finances allow it, I would definitely stay here again. Læs mere

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The room was very cramped, and hallway noise is loud. The shower requires you to get wet while you are setting the temperature of the water (burn hazard). Not all floors have ice machines, and none of them have any vending machines. The elevators are inadequate for the number of the rooms, making it so you will have to wait for 5 or more minutes only […] to have the door open to a packed car. No cabs in front of the hotel. The price is reasonable, but you certainly get no more than you pay for. Læs mere

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Our overall experience was good. About the only real complaint is that it was difficult to get expected amenities. Shampoo and soaps, coffee cups and creamers were not replaced until our last night, never could get clean glasses (even requesting this @ the front desk). The staff was very friendly and helpful except noted above.

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My husband and I decided to stay downtown this trip as we spend most of our time in NYC down there. We got a great deal on this hotel and although it was more south than we wanted to stay, we couldn't turn down the rate. Overall our stay was good. The rooms are small but we only really used the room to sleep at night so it wasn't really an issue. The […] low setting on the fan was pretty strong, so we woke up every morning dried out from the heater. It was either that or freezing to death... Our only other complaint was the elevators. As mentioned a few times on other reviews, there are only 3 and they are pretty slow because so many guests are using them. Luckily we were on the 7th floor but had we been in a higher room, it would have really irritated us. Læs mere

great shower. on street of subway. near ferry. AC a little loud. comfortable beds, under-elevatored.

Check-in was delayed for about 2 hours because room was not ready until 3:00. Room was very nice,clean,up to date with electronic amenities. Bathroom could use more shelf space for holding toiletries including shaving cream.

We booked the Double Tree on Stone Street because it was by far the best deal in town for that weekend. The neighbourhood was well worth discovering, with old New York buildings and historic taverns and place. The hotel room was very clean, modern and the staff courteous. The only draw back is that with only 3 elevators and no staff elevators the wait […] was sometimes long as the elevators were extensively used to by the staff as well load and unload sheets, towels etc from floor to floor. Overall a great and quiet stay, a walking distance from all the Lower East, Soho fun. Læs mere

Room-service may knock your door at 8 a.m. in the morning which was for me very strange to put it mild. Never washed the glasses. Had to ask for shampoo and other staff.

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Went for a weekend stay in NYC. This hotel is in the Financial District which we had heard was quite dead during the weekend. However, we had a FABULOUS time. We were able to walk up to other neighborhoods, Little Italy, Soho and West Village. But we found some jewels right near our hotel. Of course, Battery Park is right there and there is so much […] history right in that region, including Castle Clinton, the first Ellis Island. We visited the Customs House, which is a gorgeous, old building and the beginnings of taxation and commerce for the US. Bowling Green is there and the sight where Washington gave his first inaugural address. So many little jewels right there, including some good pubs. We would definitely go back. Læs mere

This was a pretty decent hotel, priced fairly and very close to Battery Park. It was located only steps away from the yellow R line. The rooms were very small and tight, not surprising for a downtown location. The shower doors leaked like crazy, so water always saturated the floor towels. Tiny bathrooms. The three elevators went up 40+ floors, so we […] needed to add 5+ minutes for elevator wait. The hotel was still pretty good for where I needed to be and how much I was willing to pay. Læs mere

We went to NYC for my wife's 30th birthday and our stay at the double tree in the financial district was the perfect way to celebrate! The staff was friendly and very helpful, they even gave us a free room upgrade! It is located right across from the subway, making getting up town easy. The room was great and very comfortable! Will definitley go ba […] ck! Læs mere

The front desk staff and the CareLine staff were extremely helpful & prompt. If you need to be anywhere around the financial district or Battery Park, this place is perfect. Nothing fancy -- rooms are not very big -- but modern, clean and comfortable.

I stayed here for a quick trip to NY and it was wonderful. it was an easy location to the train line and you could cabs relatively easy. The hotel staff were very pleasant and helpful. The beds were nice and cozy. The only problem was there was a convention in the hotel so we had to wait for breakfast for about an hour and the double rooms were booked. […] But that's not really a complaint, it's just a fact. I would recommend the hotel. Læs mere

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Second time staying here-convenient for us. Hotel is clean & staff friendly (especially hostess in restaurant!) Made second reservation to add on an extra day & did have some issues with room key needing to be reset. Also did not get additional toiletries or bath mat after the second day. Overall-more than decent-would stay there again.

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I loved our stay here! The hotel is nestled between several tall buildings very close to the water's edge about a block away from the South Ferry subway and just up the street from the Whitehall station. It was quiet at night, felt very safe, just a cozy and comfortable place to retreat. The room temperature was hard to control but the bed was luxuriously […] comfy. The showerhead didn't stream water very well but the toiletries were exquisite. I just felt very much at home here and, if it weren't for the far location from everything in the city, I would stay here again. If I just need a quiet little room to relax after enjoying the non-touristy parts of NYC, I would absolutely stay here again. Læs mere

Great hotel. The room was amazing and comfortable. It was a little small but it wasn't deal breaker. The elevator does take a while but what do you expect with 44 floors? Would stay here again especially in the summertime since its near the seaport. Great choice for an nyc hotel.

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Wife and I stayed for a weekend trip to NYC. In more of a business neighborhood, so quieter streets on weekends, yet still SUPER convenient to multiple subway lines to get uptown for whatever takes you to NYC. Also walking distance to Battery Park and Brooklyn Bridge. Hotel was excellent, very clean, and well kept. Staff was friendly. Overall I was […] very impressed! Læs mere

Good weekend rate. Clean, nice room (not large, but adequate). Good buffet breakfast. Good location (close to public transportation).