Cassa Hotel and Residences - New York

Vi boede en uge (uge 11 2012) på hotellet, og havde kun positive oplevelser. Det skal dog nævnes at vi ikke spiste på hotellet, hvorfor jeg ikke kan kommentere på dette. Da vi ankom til hotellet blev vi hurtigt taget godt i mod, og fik at vide at vi var blevet upgradet til en størrer seng end den bestilte. Værelset var fint, og der er hvad man skal […] bruge, når man tager højde for at værelserne i NWC nok ikke er de største. Rengøring og øvrig kontakt med hotellet var upåklageligt, og vi fik anvist gode spisesteder af hotellets reception. da det var vores første besøg i NYC har jeg ingen fornemmelse af om prisen var fornuftig, jeg tror generelt hoteller er dyre i centrum. Alt i alt et hotel vi godt ville bruge igen. Læs mere

Hotellet har en fantastisk beliggenhed imellem 5 th Avenue og Times Square - 10 minutters gang fra Central Park og 2 minutters gang til nærmeste metro. Hotellets ansatte er meget høflige og profesionelle, dog var vores værelse meget lille til to personer. Vi var der kun i tre dage, men vores kufferter stod på gulvet og gjorde det besværligt at komme […] rundt på værelset. Jeg synes også det var forholdsvis dyrt, men med den beliggenhed var det vel hvad man kunne forvente.. Læs mere

Hotellet har en super beliggenhed med kun 5 min. til Times Square og 12 min. til f.eks. Empire state building og Penn Station. Komforten af værelserne er også helt i top med en god seng og gode puder og et dejligt lyst badeværelse med stort brusebad. Vi fik en god pris, hvorfor jeg godt kan anbefale hotellet, men jeg er sikker på at der findes mere […] value for money, hvis man betaler fuld pris for dette hotel. Vores udsigt var til en baggård, så prøv at spørg efter en god udsigt ved bestilling. Derudover skal man betale for wifi, hvilket er relatvit dyrt. Derfor gik vi lige over på den anden side af gaden, hvor Starbucks har gratis wifi uden oprettelse af profil eller andet besvær. Der er kun to elevatorer, hvorfor man kan risikere at vente lidt og helt galt var det, da den ene var i stykker i 2½ dag. Personalet er super venlige og klar til at hjælpe - f.eks. med den nærmeste biograf, hvor vi kunne se Harry Potter. Læs mere

Hotel is central to anything you want. Plays, restraints, times square, central park Re all within short walks. Hotel staff is very helpful, beds are comfortable and bathrooms large and bright. Can't think of a better place to stay!

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Great price and location - not alot of amenities, but who needs that in NY - you have the whole city to explore!

We stayed for 5 nights in deluxe queen room and we were very happy with everything really. Very nice and helpful staff at the front desk, clean room, 40 inch HD TV with good channels and comfortable bed. Not the largest room but it was enough for two of us - we are talking New York here - one block from Times Square. Our flight was later at the night […] on the day of check out and they happily minded our suitcases. I would be genuinely happy to recommend it to anyone or to return myself at any time. Læs mere

The room and corridor upstairs were very clean and exceptionally quiet. For staying in midtown and facing 45 St, I have never been in such a quiet hotel room. Rarely heard any noise from inside or outside the building. The room was very attractive and spacious for NYC standards but not nearly as large as the hotel claims the rooms to be. I had reserved […] a Deluxe Queen room but was upgraded at check-in to a Deluxe King on the 14th floor. I measured the room: about 275 sq ft for bedroom and 45-50 sq ft for bathroom. Spacious for NYC standards but perhaps not so large for 4-star NYC hotels. The bigger problem was lack of storage space (hanging and drawers)--tight for one person, absurd for two people. It is fine for a short 1-2 night stay with just a few belongings. Problem could easily be remedied as there is ample room for placing more storage units. Lighting in room is a little lacking too (more mood lighting than work lighting) although room had good natural light from the large windows. The staff encountered during 2-night stay were all very friendly and helpful. If I were paying full rate for this hotel I might consider other properties which offer more services and/or space. One of the best hotels I've stayed in NYC in a long time but typically I reserve 3 or 3.5 star hotels. The opening of BLT restaurant should be a plus for the property. Læs mere

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This is a good hotel in great location for the sights (halfway between Times Square and Grand Central) and access to subway stations. The rooms are very small for the price and there are limited facilities in the hotel, but it's absolutely fine if you're out and about for most of the day anyway.

Although the restaurant was under construction, this is the most comfortable, quiet NYC hotel I have ever stayed in. The location is just a couple of blocks from both Grand Central Terminal and Times Square. Bed was amazingly comfortable, even for two people and the neighborhood very safe.

My stay at Cassa was very nice! Great front desk service. Excellent location. Excited about renovation of restaurant & look forward to going back there when it opens. No exhaust fan in bath is only complaint. Great place to stay in the city!

Rooms are tiny, hardly enough space to open a suitcase. But this is NYC. Clean, modern and great staff.

Fantastic experience. Clean, great location, great rates

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Be aware this hotel does not have to many double beds rooms.

A beautiful hotel in the heart of New York. This hotel represents excellent value for money, particularly when its location is considered. It is situated close to time square, and in between The Rock and Empire States. We managed to cover all New York sites in two days mainly on foot from this hotel. The final locations, 9/11, Statue of Liberty, Wall […] Street and Brooklyn Bridge (Lower Manhatten) are easily accessed from the subways located close to the hotel. I all using this hotel is is possible to do all major sites with great ease and on a budget. The rooms are well equipped and furnished, a restaurant located on the 10th floor and no shortage of other dining options to suit all budgets withing spitting distance of the hotel. Amazing place and a great night sleep, in tranquil rooms. A must for anyone planning on visiting New York. Læs mere

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Extremely friendly and accomodating staff, beautiful and very clean rooms. I was very impressed and happy with my stay, I would definitely stay here again.

This hotel was in great condition with a modern feel and clean! But better than that was the customer service. Really top notch. Entire staff went out of their way to make our stay comfortable. Excellent. Super convenient to Theater District,

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Good location, between bryant park and rockefeller center. Walking distance from times square. We had our room upgraded so can't talk about standard room. Room size was new york average with reasonably sized bed. Very little noice, our room was in 7th floor, street is quite quiet. I would recommend herald square location for shoppers. For theater lovers, […] this is better location. Læs mere

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It was my first time in New York and I had the pleasure to stay in this hotel. I love how clean and comfortable my room was, everyone was so attentive on what I need and always helpful in the last minute changes. I can say , I had a a wonderful and safe experience in NY and I am more than happy to come back and stay in the hotel and obviously, recommend […] it to all my friends and colleagues. Thanks to Paul , Roger , Nick for an outstanding customer service. Læs mere

I needed a last minute hotel and stumbled upon Cassa. I enjoyed my stay and the room was nice. Larger TV than most other similarly priced NYC rooms I have stayed in. Would stay again for the right price.

The guest services is probably the one thing that needs any work at all, it's small and waiting can bother some. The concierge was never around when I walked by his desk, multiple times through out the 3 days we were staying. The rooms, very modern and fully furnished. Just prepare to pay for some treats if you choose to eat from their stash. Big tv, […] guessing over 46 inches. Beds pillows and comforters, excellent as far as comfort. Shower is nice and large, well capable of having 2 people. Would stay here again, and would refer it to anyone asking to stay in NYC. Only a couple block walk to anything you want. Læs mere

The room was small but very comfortable andy clean. The rainshower showerhead was an enjoyable surprise in the good sized bathroom. Location was most convenient. We'll stay here again.

We may have hit the hotel on a bad weekend - but it certainly WAS a bad weekend. They're renovating their restaurant and the smell of paint and/or polyurethane was overwhelming through much of the day. (They were inundated with complaints and, by evening, it had improved.) At 3:00 am, our thermostat began making a loud clicking noise and a repairman […] came up 15 minutes later to fix it. Then, at 6:30 am, we were woken by a very loud screeching noise coming from the water pipes. We again had to call the front desk, who said they'd send someone up; but the noises continued periodically throughout the morning. Upon checkout, we were asked about our experience and said it was one of the worst experiences we've had in a long time. We were told a manager would contact us to discuss our stay, but no further contact was made. It is a beautiful hotel in a great location - but the lack of follow-up or even moderate level of sympathy/interest from the management has perhaps been the most disappointing aspect of the stay. Læs mere

Of all the NY-hotels i have stayed at, this is definitely the best. Great service, the staff did always welcome us with a big smile. Small hotell means more personal!

A nice, new hotel at an excelent location. We got a really good deal w/ hotels.com and then we got a upgrade from hotel. So, all in all just positive experience!

The room was NYC size, but very clean and updated...bathroom was great. Hotel's location was perfect, concierge service was very helpful. We will stay again!

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Very good hotel.

This was perfect for personal business travel! Gym was great! Showers are awesome. This is not the hotel to stay in if you play on staying in the hotel with another person. But who does that anyway when they're going to NYC???

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the rooms were very good. the down side was the lack of restaurant and bar. i believe a restaurant is planned in the future

Love this hotel. Great value and location. Will definitely stay here again.

Good location. Blocks from times square, restaurants, theaters, etc. Rooms were just okay, clean, but on the small side. Not alot of extras to speak of. However, staff were extremely helpful and friendly. So service was one of the best I've seen. Ultimately, would recommend.

Hotel is just over 1 block from Times Square, and when the window was closed you could barely tell there were horns and sirens anywhere in the city! The bed and linens were very comfortable, and the bathrooms were modern, clean and in great condition. The room started out being too warm because the hallway was 80+ degrees F (in early December) so we […] had to run the room air conditioner for our entire stay in order to be comfortable in the room. We informed the front desk about the high temperature in the hallway but nothing was done about it. We booked the executive king room but didn't think it was quite the 400 sq.ft. it was supposed to be, but this is the tradeoff for being just off Times Square on Manhattan. I would definitely stay at the Cassa again. Læs mere

Its a cool place handy to everything. Should be great once the restaurant & bar open down stairs. I liked it the room and furniture were compact and funcational. Loved the shower and the fact it wasnt a tub, tall ennought for a tall guy. But I am a little 5'4" woman a big guy would have a problem with the standard room.

Cassa Hotel is quite new, and everything is in a good condition. Excellent bathroom and a good bed. Fast and friendly front desk. If you read some of the reviews there are some comments on the size of the rooms and the beds. The bed in the cheapest room is on the small size and the room as well, but then you are in the heart of Manhattan. The room […] does not come with extras such as a kettle to have tea or coffee in the room. But then you get what you've paid for. Everything is a stone throw away. We spent 5 nights in the hotel and had a room at the back. No view from the room but no noise, we slept very well in the hotel and that is all we did there. In the street of the hotel there are numerous breakfast options. Because it is so centrally located you will hardly spent time in the room. We had a great time and will certainly use this hotel again on a future trip. It is the best location for exploring all the highlights of Manhattan. Læs mere

Staff was super friendly... Clean hotel. Good location

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This is a really good hotel. The location is great. Close enough to Times square but far enough away. You can't hear any noise in the room, no horns, yelling, wind, nothing. I have never expeienced that before in NYC. The staff was generally very nice. I did have one bad incident with a rude maid, but management was very responsive and addressed the […] matter right away in a professional manner. So I give them 2 thumbs up. Also has a Starbucks right across the street for easy access morning coffee and a few good places to eat right in close proximity. I would definately stay here again. Læs mere

Decent overall; but typical NYC hotel. Small room even after upgrade and overpriced. Front desk personnel were fantastic! Helpful, courteous and pleasant.

Cassa Hotel is fantastic. It is in a great location and the staff where so helpful to any request or questions we had. Room was beautiful and so clean. I would definitly stay here and recomment this hotel