Hotel Irma - Zihuatanejo

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We really enjoyed the location and view of this hotel. Pool and poolside area was amazing, you could spend the whole day looking over the bay. Room was clean and comfortable. Service was ok.

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As a female traveling alone I needed a safe place to stay. Irma did that and more. Irma Hotel was a safe, clean, well located hotel in Zihua. This was my first trip to Mexico and I wanted a 10 day of peace and yet FUN time. I found that through the wonderful Diego and Jaime at the front desk. Hotel Irma is located in La Madera beach and for me that […] was the downside and the reason I am not giving it the 5 starts. The pool area makes is for the lack of clean safe beach. I saw people swimming at the beach but to be honest, it looks dirty with trash and dark sand and smells. Locals are making an effort to keep the beach clean but this will take time. In brief: If you are ok without a beach and don't mind just staying at the pool this place is for you. As a matter of fact, now I realize this Irma Hotel is great for family with kids. There are two pools with the most amazing views. I LOVE the staff, the food at the restaurant and the pool area. Don't miss the infinity jacuzzi hidden above the restaurant with a 360 view. I moved to Catalina Resort in La Ropa and I am still here with a great view and clean sandy beach. HEAVEN. Very safe here. I went to Mexico City by bus and now back. Safe! Please do go to the local church and make a donation. People are suffering here. People are just the best of Zihuatanejo. Good travels. Læs mere

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Every year my son and I go to Zihuatanejo for his birthday to fish. We have stayed 2 times at the hotel Irma and can say it is for our needs the perfect place, quite and away from most tourist mobs. We like the beautiful view of the bay and have only good things to say. The staff is extremely friendly and makes everybody feel like at a second home. […] I will definitely return each and every year to hotel Irma unless things change. The management is local and as well very friendly the owner remembered us after 12 month from our last visit. All in all cudos hotel Irma keep up the good work. For individuals with physical issues like wheel chairs or physical weakness this might not be a good place it is a rather long walk along the beautiful coast unless you move in cabs that are available in the hotel front. Very good with kids and full families. Close to restaurants and very close access to beach. Læs mere

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I had a room over the pool and the view of the bay, it was very relaxing, hotel staff was very helpful, I walked to town many times during the day and night and felt safe, I will definitely go back again. I have traveled to a lot of countries and have been overly harassed by the vendors in the streets and beaches, but not here Everyone was really cool. […] See you next May. Aloha. Chuck Læs mere

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We only stayed for eight days and wished we had stayed longer. It is a good hotel for the money. I loved the view. We would stay there again.

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Overall a very nice hotel. On the plus side, the staff was very friendly and helpful. The location is excellent, close to town, close to beaches. The building itself is like a stately Mexican mansion, lots of brick and wood. We had a room with a glorious view of the bay. The infinity pool is very beautiful. The food at the restaurant was good, although […] slightly more expensive then similar food at other local restaurants. Definitely an excellent hotel, especially considering the cost. A great value. The biggest downside was that the bed was rather hard. Also, they could do a little more with some maintenance, for example I had to have the maintenance guy come by to fix the sliding glass door, but even then, it continued to stick. But generally, I highly recommend the hotel. Læs mere

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Hotel was great if you can negotiate lots of steps. Rooms were adequate and staff pleasant. View was great.

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The hotel was great. The rooms were pretty basic, however because we did not spend much time in the hotel room it was all that we needed. Great views, the food was good, and the pools were great. Close to the main beach too.

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We had a great time! The location right above the beach with beautiful sunsets is great. The hotel staff is awesome with a definite yes we can attitude. Loved being offered the use of a courtesy room to shower after a day in the sun before our late night departure. The only minor in convenience was that it would be great if people would shower before […] using the pool as not to have sunscreen floating around. Muchissimas gracias! Læs mere

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We arrived to a pleasant and helpful staff. Our room was ready, clean and comfy Met many new friends and enjoyed several Happy hours by the pool! Highly recommended! We will definitely be back!

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The staff at Hotel Irma are very friendly but he breakfast had too many dishes smothered in hot sauce and not enough choices without it. The happy hour drinks were rather average. We like the hotel - it was our second stay there but we got tired of the hike up the hill and the number of steps to get to the beach. We ended up moving to Villa Mexicana for […] the last three nights of our trip. Villa Mex. is right on beach level. It was much noisier during the day time and the staff were much more aloof and the view was not as good as at Hotel Irma but the drinks were much better. The food was about the same. As far as Hotel Irma goes, I think it is the best value for money in Zihuatenajo. We will probably go back there again. It is in walking distance to Ruffos -, our favorite restaurant in Zihua. I cannot recommend the staff at Hotel Irma enough. They are the best. Læs mere

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We have stayed at Irma three times. The only improvement would be to have Internet service in the rooms instead of just the lobby area. Even in the lobby it is very illusive. Also, it would be nice to have small refrigerators in the rooms instead of just coolers.

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We stayed from Feb 27 - March 5, 2013. Overall, a very good experience. Hotel is very picturesque and staff was nice & helpful. There is a large hill to walk up if you're coming from town but not that bad & taxi's are cheap. Quite a few older and retired visitors here. Not much partying around the pool. Experience was very pleasant though & I'd recommend […] this hotel to my friends. Læs mere

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We are on a car trip around Mexico and spent a day / night at the Hotel Irma. Difficult to find until I had a taxi lead us to the property. Nothing bad to say at all. Breakfast was included and it was anything on the menu. The infinity pool and view of the bay is incredible

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This is our 3rd stay at Irma, and would definitely stay there again. One thing I would like to see is a mini fridge and coffee pot in the room, even though they have complimentary coffee between 7:30 and 8 AM, which doesn't do us early risers any good. The staff was very honest and friendly ( my husband was confused and was going to overpay our bill […] with US currency and the waiter corrected him.) The towels folded into different animal shapes was a nice touch. We love Zihuatenajo! Læs mere

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We were vacationing in Troncones and circumstances required an extra night in zihuatinejo. A quick look on hotels.com and we booked the hotel Irma, with breakfast included. Location was great, with an incredible view of the bay. Our room was a little spartan with a shared balcony, but it was perfect for a quick overnight in zihua.

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Better do not stay there. Ugly rooms, unfriendly staff, horrible breakfast, dirty beach 30 meters downstairs. Need more info? Ok. The door to the bathroom is actually half a door 1.5 meter heigh - you can see and smell what is happening in there. The cleaner never brings fresh towels you have to go/call/find the yourself. Breakfast is not eatable - […] a lot of variaetes of fried eggs Mexican style almost imposible to eat. The beach is hardly accessible from the hotel you will need to climb over 100-150 stairs. The bach is dirty. A lot of mosqitos. Hardly unrecommended. Læs mere

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Everything was superb at Hotel Irma. Many upgrades has been completed. As for me I normally stay at the Villa Mexicana where it is not as congested. Erica, did a very nice job setting up my transfer to the Villa Mex after a 6 days stay at Hotel Irma. Total time stayed in Zihuatanejo was two weeks. Job well done at Hotel Irma. A+

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Older hotel but well kept. Great location and nice pool. Great value. Room was a little small but had great view and quiet AC that worked. Good food. Will stay again ... Good for stays of 5 days or less due to closeness of quarters. Very friendly and helpful staff. Many repeat quests and I understand why. Recommend Dave from Surrey

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Great view from Ocean Front Rooms. Staff was phenominal in hotel and the resaurant/bar. Lots of stairs, rooms are very clean. Good choice!!!

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Love the Irma. Manager is excellent. Many improvements in past two years. Beds are hard, rating a 3, but that is the only item on the negative list.

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This was our second stay at Hotel Irma. We love the location, just a 10 minute walk to town, the staff were all very professional and friendly, the rooms clean, and the hotel itself very well maintained and inviting, with exposed brick and vegetation creating a very welcoming and laid-back feel. The menu had also been updated, and the food was very […] good and well-priced. Except for the lack of an elevator for the upper floors, I would highly recommend the hotel to anyone wishing to enjoy the charms of old Zihuatanejo, as opposed to the modern feel of "high-rise" Ixtapa. Læs mere

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Staff was wonderful and the setting was beautiful. It is on a steep hill so to walk to town and back can be a little grueling in the heat but is only a couple of blocks of incline so it is manageable. You will be ready for the pool. Very reasonable for food and happy hour.

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I recommend this hotel for those who appreciate the proximity of fine dining and comraderie of those who choose to return year after year. Myself, speaking Spanish, especially appreciate the more than willing and assistence of all employees to respond to any kind of request with a smile.

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Pros: Beautiful location, great vistas, great lounging ares, wonderful pools, ease of getting around walking or via taxi, attentive staff, surprisingly quiet, good price. Cons: Uninspired food, uncomfortable beds, lousy pillows.

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Excellent location and ambiance with great views over Zihuatanejo bay. Easy walk to town with lots of restaurant options in town and along the walk. We recommend this hotel to anyone seeking a 'local' experience to avoid the Ixtapa 'anywhere' vacation experience.

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The people were absolutely fantastic! Always with a smile, the would accommodate any requests! I didn't expect much because the price was so affordable, but this gem exceeded expectations in every way!

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Just returned from our 10 day stay at the Irma. We had an excellent stay and really enjoyed the hotel. The location is by far the best part of this hotel. Located next to everything you need and or want. The view and the pool area are great as well. The pictures on the internet or the hotels webpage don't do it any justice. The grounds are very very […] nice. The staff is friendly and does a great job taking care of your needs. The restaurant is a bit overpriced as well as the drinks. But we just bought our own stuff at the store. I would definitely encourage friends or family to stay here. Læs mere

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the staff & guests were very friendly - family like - wanted to help in anyway they could. Guests keep coming back to Irma - it is like a home away from home.

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Great location. At the beach but almost secluded. Right in Zihua and almost secluded. Great staff, at hand when needed otherwise not to be seen.

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Older hotel that has been maintained well. First the negatives, the beds are rock hard and the poolside drinks are expensive and mixed with low quality non-brandname booze. The positives are the views, centralized location, restaurant, pools and very helpful staff. The hotel is cute as a button. Downtown area is a 15 minute walk downhill and flat mostly, […] where there are 40+ restaurants to chose dinner from. Directly on the LaRopa bus route(6 peso) or 20+ minute walk. Madera beach only 85 steps away. Did I mention the million dollar view? Cheers! Læs mere

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Great hotel for the price. Good upkeep of hotel and staff were nice.

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Seconds from the beach with two pools overlooking the Pacific. Very close to town. Every room has a balcony overlooking the water as well.

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I had a colorful room and view of the bay. The hotel is on a nice street near restaurants and stores. Close to town for an easy walk. Housekeeping gave me an ice chest while I was there so I could keep a beverage and some food on ice. Also every day in my room I had sculptures made with towels and flowers.

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Staff are extremely friendly and a lot of fun, particularly if you speak Spanish.Two nice swimming pools, one the "infinity" type with a spectacular view of the bayfront. Included in our rate was a substantial "American" breakfast with Mexican touches and inclusive of either fresh juice or fresh sliced fruit. My one dinner off the menu (chicken) was […] a little disappointing, but another night they cooked the fish we caught for $20 and served it nicely. Happy hour's a good deal here--two for one margs, etc. Prices are low for food and drink even outside of happy hour. Our room was basic: average size, small bayview balcony, small TV with CNN. Bathroom featured a door that was open at the top--a little weird, but easy for your wife to hand you your cellphone! Typical Mexican "firm" beds-- are they designed for penitent monks? (Please explain to me this Mexican fetish with cement mattresses). Staff not very English proficient, so I ended up speaking Spanish almost exclusively. Easy 10 minute walk into town (downhill) but a bit more arduous on the way back (uphill). Short but extremely steep walk up to the road above the hotel that leads to some nearby fine restaurants (including the one at La Casa Que Canta). But taxis are cheap here; we just hailed them when we were beat . Warning to the elderly or unfit; upper floor rooms involve many stairs and no elevator. Also a long stairway to beach below. Good choice if you're not seeking pricey luxury but unwilling to rough it either. Læs mere

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The rooms at Hotel Irma are okay, not great, but the view is spectacular, and the staff are very helpful and friendly. They could do better with maintaining things, such as changing burned out light bulbs, keeping things faucets from dripping, etc. The hotel is beautifully situated with a fantastic view of the Bahia Zihuatanejo. The food is okay overall: […] some of the dishes are very good, while others are awful, such as the swimming-in-grease deep-fried fillet of fish I had, which should have been grilled, plain and simple. The coffee is very bad. But the happy hour cocktails are great, as is the wait staff. Læs mere

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We loved Hotel Irma. The rooms have beautiful views and the staff are responsive to all requests. We did, however, travel during Christmas week when there were lots of families. We will return to the hotel, but during a different time of the year without the screaming kids in the pools and in the restaurant.

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Excellent choice when in Zhihua. Beautiful, classical Mexican hotel overlooking the bay. Beware the hotel sits at the top of a very steep hill which is doable one step at a time :-) No elevator, so you'll get a great workout with the many steps. Will stay at Irma every time I'm in Zhihua.

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The hotel is pretty nice (especially for the price). The rooms are quite clean, as is the rest of the hotel. The location is great, as long as the incline in front of the hotel and the stairs inside don't bother you. The water pressure is good and the water is hot. This may not sound like much, but in Zihua, it does matter. The downside is the lack […] of a refrigerator in the room. Also, the food in the restaurant is not anything special. It is simply convenient. Læs mere

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Planned to snorkel but some condition at sea caused 2 species of fish to die and wash up on shore. The beaches were cleaned but they kept floating in. We also forgot our cell phone in our room when we checked out, it was charging while we packed then went to lunch and forgot it. We have emailed Irma but have not heard from them. We also emailed friends […] that were staying longer than us but have not heard from them either. The pools were delightful, food quite acceptable, happy hours, great staff, tasteful decor. Læs mere

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Only problem was it really not a non smoking room. They tried but you could smell cigs. Other than that it was great.

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It was a business trip for one night great svc, friendly staff. Will stay again

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We thoroughly enjoyed our stay at Hotel Irma.

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Great hotel and staff. Have stayed there many times. It always is wonderful. Outstanding view

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Wonderful stay. The service and personnel was excellent. Bar and restaurant were extra good in quality and service. Overall our stay could not have been better.

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A friend recommended Hotel Irma. We will recommend it our friends now! This is a beautiful location / QUIET / close enough to downtown to walk anytime we wish / very good service throughout the hotel / perfect views of Zihau bay. Pool was always clean. Our room A/C was cold cold cold. Huge shelf / storage spaces for our junk. We have (3) in our rooom […] and not crowded. Although we used the restaurant only for breakfast and poolside snacks it was good food and attentive service each time. Beer was icy cold. Try a Paloma. There is no entertainment, which we liked. Town was 10 minutes away to party. But the entire hotel quieted down after 10:00, which sometimes you want. There are steps to the beach / handy in the daytime to get around or walk out for dinner. We tried nearbye dining -- all great! They lock the stair gates after dark for security BUT it contributes to making this place so quiet and SAFE. The ocean view room is worth the upcharge. I recommend that as well. We visited at Thanksgiving. Surprisingly, that is still 3 weeks before the busy season and the hotel was only 50% full. We had the (two pools) almost to ourselves and no hassle to get lounge chairs or service. Great timing! You are on a steep hill. Be prepared for that. We were lazy so we would walk downhill to the downtown, then cab back. The cab fare was a whopping 25 pesos. No problem! We will go back. Especially in the slow season! Læs mere

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in just the right location for beach /restaurants on the same street safe for anyone at any hour

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