The Royale Chulan Kuala Lumpur - Kuala Lumpur

Flot og imponerende hotel

When WE arrived to our room it was a guy repairing the lights in bathroom. so we should wait a little bit. it´s not big deal but the hotel reception should mention that for us before arriving to the room. or let us wait in lounge area for a drink. We think isn´t a 5 stars standard to delivery an unfinished room to the guest. our arrival was a 5 pm. […] that´s mean they had a lot of time resolve the problem!! The breakfast is huge and lovely. Læs mere

Rigtigt lækkert hotel, men et sødt og meget smilende personale. Vi boede på hotellet 2 nætter, og spiste begge dage på hotellet i den franske restaurant. Selv om vi desværre var de eneste gæster på restauranten, fik vi en udsøgt betjening samt fantastisk mad. Vi kan kun sige - prøv denne restaurant - menuen med 10 små retter til under 500 kr. for 2 […] personer var bare alle pengene værd. Kuala Lumpur en anden gang, så bor vi bare der. Læs mere

Okay hotel but nothing special....I would not stay again but try some another hotel to get a better 5 star comfort....

Our stay was all too short, but quite an experience for our family. We arrived before 9am prepared to drop our bags and explore KL, but our two rooms were made available right away. What a pleasant surprise! The staff were amazing. So very helpful and courteous at all times. The rooms were exquisite and beautifully presented. The pool area, gym were […] very pleasant, as were the restaurants and bar areas. Because we had a late evening departure, I arranged for a late checkout for one of the rooms, and this was easily accommodated - 2:30pm! After checking out, we had our luggage stored by the extremely helpful concierge, and left for the final exploration. Unfortunately during our return, we were drenched by a sudden torrential downpour. The hotel staff again were very accommodating, providing us with towels and facilities to enable us to change into dry clothes. This was a very positive experience for us and we would always highly recommend the Royale Chulan based on this experience. Læs mere

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This hotel is one of the best 5 star hotels I have stayed in. The breakfast was excellent with so many choices. The hotel is in walking distance to all shopping malls. Booking in and out was very easy and the staff were excellent. I would recommend this hotel.

Stunning hotel excellent in nearly every area except the WiFi, it is useless only really works in the lobby., a real pain and so easy to fix.

We stayed at the Royal Chulan from the 1st March till the 4th March 2012 and couldn't have been happy with our stay. The hotel was architectually impressive and beautifully maintained. When we checked in our room was complimentarily upgraded and proved to be spacious with all the expected amenities. Our booking also included breakfast which was always […] well stocked with a staggering variety available. The hotel is located within a 2 minute walk of a major shopping strip which not only made getting around incredibly easy and convenient but also ideal on such a short trip. The only small annoyance we had was that our room was slightly warm which was resolved by leaving one of our room cards in the activation slot at all times and turning the airconditioner down to 15 degrees and on high. Overall we couldn't have been happier with our stay and given how often we travel we will definately be staying at the Royal Chulan again. Læs mere

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All I can say is Wow! Simply amazing place and what a great price! Would stay again definitely!

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The royale chulan in KL malaysia - nearby famous twin towers.

This hotel is a gem in KL with typically very reasonable rates. The rooms are very quiet, cool and many have balconies overlooking the courtyard/pool. The staff are extremely friendly and helpful.

Love this place!

The only thing that I am not so happy with is the toilet floor is too slippy as my daughter was fallen down when she entered first time. Overall is pretty good hotel.

It is a 5 star hotel but the staff need much more training in order to be regarded as a number one hotel. I had for instance a towel lying on my floor when I was back later during one day. A 5 start hotel always need to look into all details and never forget a towel on the floor. Just an example.

Great location and value. Service was good too. Beds can be improved but rooms are adequate size.

receptionist had a poor attitude when checking in. shame because the rest of the hotel was nice.

spent 3 nights at the royale chulan, great hotel, location room and close to all the action and shops Buffet breakfast was fantastic, were upgraded one night to premier room. Beds are so comfy., Would highly recommend.

I stayed at Royal Chulan Hotel in Dec 2011. Fall in love with the hotel on my 1st stay as it is very clean and comfortable. Its only 5 mins walk to the popular shopping mall Pavilion and KLCC. The buffet breakfast served was marvelous as it has wide spread of food served. Would love to come back and stay in this hotel again for another vacation,

somewhat old hotel/furniture etc no hotel assistance as to a possible hotel/airport transfer, should at least have mentioned that you can take a taxi from hotel to express station and express train to airport, taxi from hotel to airport too much traffic , too expensive, hotel buffet breakfast wonderfull

Excellent Hotel, VERY NEAR TO BUKIT BINTANG, PLACE FULL OF MALLS AND EATING JOINTS LIKE - Mc Dowells, KFC, A&W. Also there is a Indian Restraunt namely Spice Garden just behind the Hotel which serves excellent indian food. Petronas Towers / K.L Tower are very near to the Hotel.

I would recommend this hotel to anybody, it is a very nice hotel and the staff is excellent, very corteous and helpful. The location is also excellent, nearby all main attractions.

The receptionist is poorly trained. No eye contact but showing long face.Gave room that was not ready without apologies. Answered mostly with 'no' and provided no direction. Check-in of 2 rooms took more than 40 minutes. Wondering if non-Malay visitors are being discriminated. With the same price, there are many better options.

Taxis was difficult to find outside the lobby. The hotel is close to shopping areas and sight seeing spots.

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Toooo good Highly recommended

I stayed in Royale Chulan for three nights last week, the overall feeling is very good. The condition of the hotel, staff work there are nice and helpful. Surrounding environment is relaxing and quite. The only complain is the breakfast. in the first morning, I had to line up for 20 minutes for a table, but I saw a lot of table unclean after people […] left. It is unacceptable. Maybe it is due to the long weekend that a lot of people live in this hotel, but I think the real problem is management skill and lack of staff. If staff there have walkie-talkie to communicate with, they can save a lot of time. No bath tub in the room is another disappointment. Læs mere

goooooooooooooooood hotel gooood personels good brekefast.

Just awesome hostel.., covenient Location .. Friendly staff... Very good food.. I will certainly recommend this hotel in KL

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This hotel is very nice, room charge and breakfast is very good. also location is very neer in Pavillion and KLCC.

The amenities were good and the pool and gymnasium functional. The room also look very nice. But what went wrong with building this?! Everything was cracked and winded, bent and untidyli done. Especially the bathroom. When using the very fancy shower the water spread over the entire bathroom floor. The separate bathtub (nice idea) had no working cold […] water (bad execution)! It is very hard to take a walk from the hotel - the walkways are not really built (yet?). The personnel never smile. And they believe that it is a non-smoking area as long as the smoke is blown away from you with fans. The breakfast was good and had many choices. Læs mere

fantastic bedroom and bathroom. superb location. resturant are the only dissapointment and a weak point

Never heard so much noise in a 5-Star hotel; pneumatic drills operating through the night! I am a heavy sleeper but was awoken at 02:00 by the noise, so phoned to complain, and it stopped. At 04:00 it started again...reception were not helpful. Also, the staff that put the newspapers on your door handle (even if you haven't order a newspaper) make […] a racket of their own. Læs mere

The hotel was within easy walking distance of Twin Towers. The staff were friendly and helpful. The breakfast choice was extensive. I would recommend this hotel to anyone

There were multiple problems during our stay, but the hotel did fix them promptly. The shower could not accomadate more than one short shower, as it would leak out onto the bathroom floor. Not sure if the drain was clogged or if it was a matter of not having adequate tile placing. It was exceptionally overpriced to have a few pieces of laundry done, […] but they did return them quickly. The spa was amazing and a wonderful experience. We may return, but probably for the spa. Læs mere

Booked deluxe double but were upgraded to a suite which was amazing. One of the best hotels we have stayed in. Huge variety at breakfast.

The hotel provides outstanding service, including free wi-fi. Breakfast buffet is very good. Location is just a few minutes walk from the Pavillion shopping mall (via a cut past the rear of the hotel) which has a huge range of budget dining on the lower floor to complement the up market dining in the hotel. This is also a good start for the whole […] shopping experience of KL. A hop on/hop off tour bus stops a few yards from the hotel at the Craft Centre and is very worthwhile for new visitors to KL to get their orientation. Læs mere

It is close to shopping centres which makes is ideal interms of location. Royal Chulan was excellent in that the rooms are big and so are the bathrooms. My partner and I left behind wash cloths and the staff was so smart about it, the next day they left two for us :) The Hotel is really a place to calm down at after the bustling of the city. Well d […] one!! Læs mere

Our family of 4 stayed in this hotel twice, for three nights each time. The rooms (adjoining) were spacious, beautifully decorated, with large bathrooms. The buffet breakfast is definitely worth it, do not miss it. The staff are very helpful, warm and friendly. It is about a 10 minute walk to Pavilion, a nearby mall, and 15 minutes walk to Bukit Bintang. […] We quickly figured out that we could get to Bukit Bintang more easily by going through Pavilion as there is some construction on the road. The hotel is in a quiet area and yet close to many attractions. We were fortunate to get a really good rate but I have since heard that this was probably due to low occupancy during the month of Ramadhan. Læs mere

We have just returned from our holiday in Malaysia where we stayed at The Royal Chulan. This Hotel can be summed up in one word, "magnificent" From our arrival, we were very impressed by the grandeur of the hotel and the staff were simply the best we have ever encountered anywhere in the world! My wife & I had a lovely room on the 3rd floor which was […] perfectly suited for our needs. Hotel Amenities - A fantastic Pool & Gym on the 2nd floor. The pool area has a great bar area and offers a barbecue restaurant meal poolside in the evenings. The hotel offers 4 themed restaurants, but our personal favourite was the "Warisan" buffet on the ground floor. It basically runs 24hrs a day & offers a very large menu that caters to all tastes! The staff in the restaurants were "1st Class" in all aspects and the service was faultless. ALL GUESTS, make sure you include the Buffet Breakfast in your room booking, as this was sumptuous! In the evenings the hotel has a very pleasant jazz band playing in the Cafe in the front entrance area. There is a very nice Bar on the ground floor that we went to in the evenings for a quiet drink. The hotel also has a privately owned taxi company onsite so there are hassles getting a taxi and the vehicles are immaculate and the drivers are polite. We would thoroughly recommend this hotel to anyone going to stay in KL and give it 10/10 !!!! Thank you to the Management & Staff of the Royal Chulan Hotel for giving us a fantastic holiday in KL. Læs mere

This is a very well maintained hotel in a very convenient location--5 min walk to the Pavillion shopping center and Bukit Bintang. The lobby of the hotel is beautiful and the rooms are well appointed. It is a 5 star hotel by international standards but falls a little behind the leaders of the category (ie Shangri-La or the Ritz). Areas they could improve: […] the beds are not very comfortable (hard); the service -although good for Asia--gets often confused and is not fully coordinated/professional especially at the front door (4 different people trying to get the luggage in a cab); the lobby sometimes gets very crowded; and the breakfast buffet (although extensive in covering different cuisines), could use more and better quality western choices (pastries were stale both days I tried them). However, it is a very good deal for the price, the location and the overall amenities that it offers. Læs mere

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A Great Choice for the Golden Triangle Price and service excellent and the rooms are top notch

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I could write an book on how good this place was... Everything was excellent and the location fantastic!!

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