Four Points by Sheraton Historic Savannah - Savannah

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We have stayed in hotels all over the world, being in the military, and this is by far the best we've ever stayed in! We have stayed in several Savannah/Tybee Island hotels and we will be coming back to Four Points from now on. Everyone from valet, the front dest, housekeeping was friendly and there was always smiles on their faces. The only thing we […] didn't do while at Four Points was eat in the restaurant, but we will next time. I still can't get over how nice everyone was and they'd stop what they were doing and just talk to you like you were a long lost friend! Læs mere

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The staff was exceptional. Hotel is located in an area that is an easy walk to all of the night clubs at night, & the historical sights. Yet it was still far enough away for a little peace and quiet.

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Was not at all impressed! The room smelled like old wet carpet, decor was outdated. The location is terrible!!! Not even one block from housing projects! Can have valet park car under hotel for $18/day or park on street. We chose valet for obvious reasons!!! We left a day early because the hotel lost 3 sets of guest car keys!!!! The one family we talked […] to had been sitting outside the hotel for 4 hours and they still could not locate their car or the keys! They did find 2 of the missing sets. Great! Except for the one they never could find. Læs mere

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Excellent! super staff close to histrical sites walked a lot Highly recommend

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I stayed at the 4 Points Resort during Memorial Day weekend. I was not pleased with the size of the room there was really no space for bags and luggage because the closet was so small, we had to climb over our bags the entire weekend. I'm not one to fuss over the small things at a hotel, but this hotel just didnt do it for me. Upon arrival I noticed […] that the sink and shower were not cleaned, and after leaving our room the next day we never received room service. Hotel was in a good location, service was good but the room and room service was not worth the money at ALL.! Læs mere

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This hotel was among my favorites. The beds and the PILLOWS were extremely comfortable. The location was ideal for getting to the main walking areas of Savannah and to the River Walk. Close to tons of restaurants and bars. Hotel was clean, hotel staff were extremely friendly and accommodating. I would stay here again in a heart beat.

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The hotel was very nice and convenient to the City Market and the downtown historic district; no need to drive anywhere. $18 seemed a little steep for parking, and I am still waiting for my electronic receipt one week later. I would stay there again.

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Good value. Will consider staying here again.

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Very nice Hotel. This is our third stay therre. 2 Bocks from Historic District. For the cost they should give you free buffet breakfast as well as parking. But we keep going back.

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I was very pleased with my stay.

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this was a great hotel all the staff were excellent the location was good near all the places we wanted to see and eat.the deal we got from hotel.com was outstanding the hotel was everything we couldhave asked for thanks

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Other than for the less than spacious room and the door key having to be reset each day, hotel staff was aware of the issue but this didn't make the stay as convenient as it could have been.

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Room was adequate,but not spotless. We stayed in a room with one king size bed. The bed was not very comfortable and the carpeting was dirty and worn. Although the hotel was close to City Market, some of the nearby neighborhoods were quite run down. I would look for a different hotel on a return visit to Savannah.

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Perfect! The staff of this hotel were very friendly and accommodating to all our needs!! Perfect location, too!

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Savannah is a very walkable town. This hotel is strategically located near all interesting areas of historic downtown Savannah. The room is small, mostly taken up with the king size bed. Although the hotel is valet only parking at $18 per day, we were able to find a spot on the street just outside the front door and parked for free.

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too small room, sink is ridiculous. Looks outdated, cheap. Not what I expect from Starwoods chain. Breakfast very bad. Location is perfect but the hotel is not. Needs renovation.

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If you are looking for a reasonably priced, riverfront location hotel this would be a good choice. The hotel is newer in design, has a nice lobby, small fitness (cardio) room, and a decent breakfast all in a very good downtown location. The rooms are a bit on the smaller side but they are clean and comfortable.

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the hotel was awesome and the guest service was well above great!!!

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The hotel is great! It is within walking distance to many attractions including city market and the riverwalk. It has food around. They staff is very accommodating. The room was very clean however starting to show a little wear and tear- Peeling wallpaper and whatnot, but nothing that affected my stay. The computers went down during my check in- so […] I got charged twice for valet parking, but I'm hoping that they will take care of this. I think that this hotel was great for what I needed- but the price was a little steep. I would look for something cheaper next time- but in the same location. Læs mere

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For the price we paid I thought the location was great. The bed was very comfortable and the pillows were amazing.

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The most comfortable bed i have ever slept on in a hotel!! Maybe anywhere. We stayed here two nights while in town for a concert. The staff was so friendly and the location was perfect. I will be staying here if ever in Savannah again.

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We had a wonderful time! It is 2 blocks away from City Market and River Street which are 2 of the main places we wanted to be able to walk to. We did not use vallet services as we found street parking close by. The staff (all of them!) were SO friendly and helpful. My only negative comment is that the shampoo is terrible. Otherwise, I highly recommend […] this place! Læs mere

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Great location - easily found after dark from airport, great restaurants to walk to! Desk staff were excellent with recommendations. Comfortable clean room with plenty of pillows!

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Close to all of the bars/restaurant so you can walk. Also very close to a housing project. Ended up parking on the street to save the $18 a day fee. Overall a good stay if you want to be downtown

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The location was perfect for what we needed. But, in that the room had a king size bed, which was very comfortable, we thought the sink in the bathroom would be a little bigger to accommodate two people. An amenity that would also have been helpful would have been a listing of tv stations.

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The hotel was located in the heart of the historic district. Everything was readily available. Check in was effortless, The property is well maintained to include the public and private areas, The room was detailed - carpet in excellent condition, the corners were clean, the bathroom was spotless and well stocked, everything was dust free. I will stay […] here again upon my return. Læs mere

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This was a very nice hotel on the edge of Savannah's historic district. The price for the location was very good--I couldn't find anything else comparable that was in walking distance of the river and other area sites. the staff was very friendly, such as getting me a cab to the train station as I checked out. The room amenities were just fine, including […] a usable mini-fridge. My only complaint about the room was that there wasn't any good place to put my feet up. The chair to relax in was nice, but had no foot stool and the bed was a bit higher than was comfortable to use as a foot rest. My only other complaint is that the picture of teh exercise room is misleading, including the mirror reflection in a way that isn't obvious in the picture. In fact, there were only two pieces of equipment in the exercise room--a treadmill and an exercise cycle--and with someone else in the room, there was no choice of equipment to use. Læs mere

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We came to Savannah for an anniversary trip. It is a beautiful city. The people were all so nice and they all have that Southern Charm that I am used to since we are from Alabama. the Toddlers and Tierra's group was there. The only drawback that we had was that they did interviews outside our room in the hallway while we were trying to relax in our […] room. You would think that they would have done this in the conference room or lobby. But other than that we loved the stay and the beautiful city of Savannah!!! T & S Læs mere

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Grest hotel for early risers...the road noise is a bit loud in the morning but overall we loved our stay. Easy walk to the riverfront and great view of the bridge. I would definately stay hereagain.

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We have never experienced friendlier or more efficient service. In fact the entire staff was more than helpful, they were sincerely interested in our comfort and well-being while in Savannah. We definitely look forward to visiting again.

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Short stay, just overnight, but very nice facility, close to restaurants, etc.

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Excellent location for sight seeing, resturants and local pubs.

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The front desk was okay, they forgot to leave coffee cups twice tough to have coffee from a instant machine with out cups. Forgot to leave a bar of soap, which is tough to do to!! $18.00 nightly for parking was a total rip off! Would definitely stay some where else next trip to Savannah!!

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I highly recommend this hotel! The staff is outstanding, from the front desk to Valent Parking. They addressed me by my name every time and did many little things that were above and beyond normal service. It's also located for easy walking to River Street and City MarketI was on the 5th floor and had a good rooftop view of the city. The comfort bedding […] was good, and I slept well there. And for the price, it was nice to have a restaurant, bar, and room service. I would definely stay here againL Læs mere

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Just a cookie cutter hotel. Restaurant leaves much to be desired and the bar had not a very good selection of spirits, wines and beers.

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Great location and friendly front desk staff. The carpeting in the rooms needs updated and the bathrooms are in great need of updating tile grout was very dirty and wallpaper coming off the walls. The rooms are extremely noisy both in relation to outside noise and hallway noise. Not sure I would select this hotel again on future visits due to the noise […] levels. Did not get a good night sleep either night due to noise. Læs mere

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Staff very friendly starting with valets. Rooms clean. Concierge very helpful

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The staff were exceptionally friendly. There is metered parking on the street, or you can have valet service, although it does cost $18 plus a courtesy tip. It was a great central location, and the staff was anxious to help. If the weather had cooperated, we would have probably stayed longer.

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We loved the hotel and staff.

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The hotel is in a convenient location from which to explore Savannah and the staff members were very friendly. However, being told upon arrival that the only option was valet parking was a bit of a surprise. The room itself was adequate, but a lot of little things weren't great. For example, there was no bedskirt. The wall underneath the bathroom counter […] was filthy, it looked like someone had dropped a cup of coffee on the floor, and although the floor was clean, the wall splatter was still there. Housekeeping also did not vacuum the room the entire time I was there. Next time I visit Savannah, I would consider staying here again but if one of the other nearby hotels had a better rate, I would probably go elsewhere. Læs mere

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