Quality Hotel Dudley - Dudley

it was good, but rooms were bit cold when heating was off

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close to all local amenities. Town and all other services. But rooms were cold when heating was off.

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I had stayed at the Quality Hotel before, but not for several years, and was pleased to see that the maintenance work that had been my abiding memory was completed and the place is now looking pretty good. This hotel is a mixed bag really, with a few annoyances, but balanced by some big positives. Noting the problems people had had with plumbing in […] other reviews, we tested the bathroom facilities as soon as we checked in and all was in perfect working order, although a friend did complain that in her room the plug for the bath was too small rendering it unusable. Having booked a double room with double bed I was a little disappointed to find the bed (while certainly a double) had two single matresses on it, making sharing a little uncomfortable. The biggest issue we had over the stay however was with alarm calls. Since I had to be up to work and to catch a return flight I booked alarm calls for two of the 5 nights I stayed... on the first occassion there was no alarm call at all, and on the second (after complaining about the first) it was 45 minutes late. We *did* however receive an unsolicited alarm call at 6:45am on my day off. Apart from being woken by the random alarm call, my ability to sleep was further impeded by a fire alarm, (resulting in everyone piling into the car park, but no real information or organisation to speak of) and the cleaning staff entering the room early morning without knocking. All that said, however, free wifi in all rooms is quite a bonus considering the price, there is a good selection of TV channels and the 'hotel bar' is a real pub with pub food/prices etc. The location on a busy duel carriagway isn't the most convenient, but there is a huge Tesco supermarket opposite, and it's only a 10 minute walk to cinemas and restaurants, so again not at all bad for the price. Despite the grumbles this is a good option for a very cheap three star, and not far from the center of Dudley. Læs mere

what can i say about the above listed hotel. 1. Do NOT book if you have difficulty walking up stairs, there is NO lift so therefore not disabled friendly, you have to go round to the back of the hotel if you are in a wheelchair or have difficulty walking 2. The room i was in had a shower fitment on the taps that looked like it had been purchased from […] a DIY store( the sort that u stick on the taps), 3. Fire alarm so sensitive you can't have a shower with the bathroom door open as it sets the alarm off, (hotel was evacuated @ 1150pm on the night of my stay) 4. what looked like a kingsize bed from above the covers turned out to be 2 single beds which zip together, Resulted in me sleeping along the zip line of the mattresses upsetting a back injury. Complained to the duty manager who was sympathetic and understanding but was really unable to do anything but apologise. so would i recommend staying at this hotel. ERMMMMMMMMMM. Definately NOT, I will be booking elsewhere in future Læs mere

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Quality Hotel in Dudley We arrived as a late check in (reason for our visit was work related for 1 night stay) The hotel receptionist was great, friendly, happy and helpful After getting to our room we had to swap due to them putting us with single beds, we are a couple so they changed us to a double (double was booked originally !) The new room […] was ok, the hotel is clean but very basic and could do with a new fresh look. We woke in the morning to have showers, this didn’t work! So a bath was the next best thing We checked out and went onto breakfast, we handed the keys into a female receptionist and made her aware that the shower didn’t work in the room, she wasn’t bothered and answer oh right! That was it, no sorry or anything, thanks for letting us know; even a smile would have even been nice which was a shame as the late night receptionist was so jolly and polite! It is a hotel for convenience or low budget. Læs mere

This is my second visit to this hotel. The first time, I had to move rooms as the toilet flush wasn't working. On this occasion, I had to move rooms as the front window would not shut, (on a busy main road) The second room seemed ok until the morning, when I found out that the shower wasn't working - come on guys, these are basic things. The word Quality […] should be taken away. The staff and breakfast were great. Læs mere

I booked in on the evening of 25th May. The room smelt faintly of smoke. The room looked tired and in need of an overhall. The toilet was clean, but once again needed replacing. In the morning, the shower just about attained luke warm. I would not consider this to be value for money.

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Perfect for a short stay/business trip. Spacious parking without height restrictions Very friendly and helpful staff,we didn't use the restaurant for our evening meal,but the breakfast was good food and great value.