Grand Royale London Hyde Park - London

Meget små værelser, kun plads til en dobbeltseng. Smalle gange og uoplyst personale. Ingen parkingsmuligheder i forbindelse med hotellet. Ellers rent og pænt.

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Vi var hele tiden på farten enten shopping el. Premier League kampe og der var hotellets placering helt perfekt. Metro station lige ved siden af hotellet. Kan klart anbefales til weekendtur.

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Et fantastisk sted, med utrolige romantisk gammeldags opholdsrum ...trapperne og lokalerne ligner et slot....vaerelser er smaa, men renlige , og forholdsvis nye...hvis du bare skal sove her, og opleve london, saa ligger dette hotel helt perfekt....laekker morgenmad igen i nogle utrolige lokaler...kan varmt anbefales isaer til dem der gerne vil opleve […] et hotel med karakter og foelelsen af et historisk vingesus...omraadet omkring hotellet tilbyder alverden og der er 2 undergrundsbaner meget taet paa...ligger lige op til Kensington Garden til gaature eller loebeture.......jeg eller vi var imponeret...mvh Michael Læs mere

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Dårlig server om mange fejl ved booking. Værelset var meget lille, dårligt udstyret bla. mangledne bøjler, vindue kunne lukkes/lukkes op. Og mange fejl fra receptione glemt vægning,

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Var på dette hotel i starten af december 2010 med min søster i forbindelse med en 4-dages shoppetur. Vi gik fra hotellet kl. 9 om morgenen og kom hjem sent om aftenen, så det var ikke mange timer vi opholdt os på værelset, men vi havde alligevel prioriteret at få et hotel/værelse, hvor der var rent og pænt - og det skal jeg love for, at vi fik. Skønt […] lille værelse med 8 trin ned fra døren til værelset og ned til sengen/badeværelset. Flot nyrenoveret badeværelse. God seng. Eneste lille minus var, at der var under ½ meter fra sengen til vinduet og det trak lidt om natten, men ellers et meget meget hyggeligt hotel. Vi havde ikke booket morgenmad, men spiste på hotellet én morgen - flot spisestue og ok morgenmad, lidt dyr.... Meget tæt på Bayswater st. og Queensway st., men på ingen måde generende. Kan klart anbefales. Læs mere

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Da vi ankom til hotellet og ventede i receptionen på at den uorganiseret receptionist ikke kunne finde ud af om telefonen eller vi var vigtigere! Vi ventede måske i 10 minutter enden hun havde tid til at kigge på vores reservation. Vi fik tildelt et værelse i kælderen - det var skummelt og koldt men vi fik presset vores kuffert ind i værelset på en […] eller anden måde. Vi ankom til hotellet ca. kl. 22 og vi efterså værelse for at se om alt var iorden. Værelset var småt og det var lige meget hvordan vi prøvet at undgå at ramle ind i hinanden så var det umuligt - værelset var lavet til en person og slet ikke 2. Efter vi havde opholdt os i værelses i 30 minutter begyndte det at blive koldt og dette skyldes værelses store vindue som ikke var tæt. Gardinet der dækket det store vindue til var næsten halvt blæst ind i værelses og dette skyldes den utæthed. Vi kig straks ned til receptionen og bedte om et nyt værelse og dette blev vi så tildelt men kvaliteten og renheden var lig med NUL. Jeg håber at have gjort det klart at sådan et hotel skal man ikke vælge om man ønsker et vellykket ophold i London. Læs mere

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Der var ingen varme og varmt vand - varmesystemet var brudt sammen, vi annullerede og fandt et andet hotel.

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Venligt personale , god morgenmad. Men ingen varm vand i hanen. Vi var der i 4 dage og måtte de 3 af dagene koge vand for at blive vasket. sidstedag var der heller ikke strøm til at koge vand Det var simpelthen en stor forringelse af standarden at der ikke blev handlet så forholdene var i orden. Det påvirkede bestmet vores ferie at vi måtte vaske os […] i iskoldt vand og det havde set pænt ud hvis vi havde fået refunderet noget af beløbet. Personalet sagde hele tiden det varme vand kommer iaften - i morgen tidlig - osv men det kom aldrig. Jeg vil ikke anbefale dette til andre og ej komme der iselv gen. Ærgerlig for hotellet var ellers et smukt gammelt hotel dog med al for små værelser. Læs mere

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perfekt beliggenhed, nær 2 metrostatiner, venlig service og rent og pænt til prisen

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Hotellet glemte at gøre rent på værelset 2 dage i træk. Det blev beklaget - men alligevel ikke tilfredsstillende

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Pænt hotel i gammel stil, god betjening fine værelser. Beliggenhed overfor Hyde Park og tæt på Metrostation. Lidt dyrt for morgenmad, men ellers kan det anbefales.

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Værelserne var utrolig små, nærmest klaustrofobiske, men hotellet var hyggeligt og personalet meget venlige og hjælpsomme

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Good location, good service, very nice lounge and very good breakfast buffet. We got a small room with no view, but it was clean, nice and newly restorated.

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Ligger tæt på underground st., god service, vedligeholdt, meget professionelt drevet. Dog er værelserne meget små, nærmest klaustrofobiske. På værelset kan man groft sagt kun opholde sig i sengen eller på toilettet. Men skal man bare bruge et sted at sove/hvile ud efter en travl sightseeing dag er stedet perfekt.

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Fin foyé, dejligt stort rum ved siden af med lækre læddermøber. Venlig og professionel betjening. Lille værelse, men meget fint og nydeligt indrettet. Airconditioned og rent. Lidt bøvlet at der var en trappe fra badeværelset og op til sengen.

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Grand Hotel Hyde Park er et godt 'value for money'-hotel, der ligger i en rolig sidegade tæt på Hyde Park. Værelset er lille, men velindrettet. Morgenmaden er 'British' og helt ok.

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We really liked the stained glass/dark wood look of the hotel and the lobby did not disappoint- an enormous flower display does wonders! The bar is a little small but has interesting history. It is a shame the hotel does not make more of the history of the building- it would have been nice to know some of the past it has. The rooms were small but had […] everything that was needed for a decent night's stay. Very helpful staff on hand to help. Very accommodating with a room problem. Læs mere

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Pleasant staff gave me an upgrade to a club double. Though very, very small, the room had everything I needed. Would not be comfortable for very large people, but it suited my needs really well. Very helpful and pleasant staff.

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We really enjoyed our stay at this hotel. I have stayed at many hotels in London, and for the price, this was fantastic. It is a really beautiful old hotel, and although the room was a little small, it didn't feel cramped like most London hotels. I would absolutely stay here again, for business or fun.

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The single room in the hotel was on the ground floor in the corner - a very small room (had 3 steps to get to the bed!) but it was clean, the bed was comfy. Fire alarm went off at 3am in the morning which was a bit of a rude awakening, apparently someone forgot that the hotel was a non-smoking one! The location of the hotel is fantastic, a stones throw […] away from Hyde Park, Queensway and Bayswater tube stations and great bus links into Oxford St. Læs mere

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i liked the hotel and area fine, however, the window in my room was broken (literally pulled away from the frame at the top) and it was a bitter cold, very windy night. The wind and noise of the road came right in but I was too tired to ask to be moved. The heating made up the difference for the most part. The good news is when I made a complaint and […] showed them the issue I got a personal email from the FOH manager thanking me for letting them know and offering to make good on my next stay. I would go back and give them a second try. Læs mere

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original room was fine but the wardrobe was badly designed/installed which meant there wasn't enough room to hang shirts or jackets from the hanging rail which was very odd. I raised this with reception who moved me to a larger room with better wardrobe space.

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My wife and I had a very pleasant stay in a beautiful hotel in a great and convenient neighborhood. Yes, our room was small but we knew that going in. Great lobby, cute little bar, and everyone was lovely...

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Very disappointed

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Do not what ever you do stay in any basement rooms unless you want a six am early morning call as they throw the laundry down the steps directly outside your room ....Not sure that was a queen sized bed more like a standard double Basement windows seriously in need of double glazing

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Hotel is around the block from the Bayswater tube stop, very convenient. The neighborhood is quiet, near some restaurants and a shopping mall. The lobby is ornate and the rooms are modern. All pictures that I saw online were accurate. The room had just enough to space walk around the comfy queen sized bed, so its small. Like step over your suitcase […] to get into bed, small. There is a wardrobe with some hangers but the wardrobe is about 6 inches deep, so you can't hang up clothes and shut the door. The bed had some hairs in it, mirrors with fingerprints, dirt smudges on the light switches and bathroom door. So it was more dirty than I expected. The shower, which had good water pressure and heat, has no curtain but a 6 inch glass partition and water can splash out easily. The room above us had issues with this and water dripped into our bathroom. It's a no smoking hotel, but our floor and room smelled smoky many of the nights we were there. The room key card also deactivated itself everyday. The wireless internet is only in the lobby. Wired internet is in the room and cord is included. Hair dryer is in the desk drawer. No lock on the pocket door into the bathroom and no deadbolt on the room door. When telling the front desk about the smoke or key issues they were dismissive, saying that just happens sometimes. Læs mere

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Friendly and accommodating staff, as I changed rooms upon arrival. The room I got was comfortable and had everything I needed for a good nights sleep. No restaurant to speak of, but great location for central London business. Will return.

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Our room was in the basement. Really small as many hotel rooms in London. The shower emanated sewer smell. After asking to change it they told me there were no other rooms of that price category. After opening the windows the smell went away but not my anger.

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(1) the room was too small; (2) desk staff did not seem to have the authority to discuss amending the terms of our stay in include breakfast ... we wanted to know how the inclusion of breakfast would increase our daily cost; (3) the bathroom was clean and comfortable ... the water was hot; (4) one night we were awakened by the strong smell of something […] burning (it smelt a little like electrical wiring) ...when I approached the desk, the night staff advised that staff who were on duty earlier had noticed it, gone outside to see (or smell) where the problem was and concluded that the problem lay outside the building. The staff did offer to have our room checked the following day and offered us another room... I believe an adjustment was made to our bill to provide a complementary breakfast - the issue was that we were not provided with a comforting assurance that there was no problem. Læs mere

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For what you pay its an excellent hotel. Rooms are small but thats what you would expect of london.

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everything was so good , clean & the internet access in the lobby is pefect with a printer. I have read about the room being so small , but it was beyond my expectations. you can hardly walk in the room & very limited sapce to put your clothes & luggage

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good location 2min walk from Bayswater, rooms were clean, I'm afriad that's the only good thing I can say.Night 1,Nov 28th, our room on the ground floor, had no heating, a huge draft blowing in the window, someone had tried to fix with selotape, unsuccessfully, was so cold couldn't sleep very well under our thin duvet.Night 2, asked for heating/window […] to be fixed, or new room, were given a sheet/blanket which helped somewhat but was still a draft blowing on us, on a very cold night of freezing temps.Morning 3, asked again for new room, was told it would be sorted by the time we came back later that evening.Night 3, was assured it had been fixed, but it wasn't, then told it was too late to get another room,so we were transferred to a sister hotel in Notting Hill, and had to come back the following morning to leave our bags.Night 4, given a nicer room, with heating/no drafty windows, and a bottle of wine/chocolates to apologise, which was a nice touch.Morning 5, woke and electricity gone, tried to shower in dark bathroom but no hot water,no phone,no internet,no hairdryer,no iron.while going down the stairs instead of the lift, came across a breakfast room, full of breakfast, noone had told us about. Checked out amidst many unhappy people with wet hair! Everytime we were at reception there were lots of other people complaining. I feel sorry for the people who work there, it could be a great hotel. Læs mere

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Pretty, old-world style inside, more modern rooms. Fine for basic needs - not more than one night, creaky floors, noisy neighborhood, hostels around each corner. Had the tiniest room in the world at first, could barely move around the bathroom (shower stall only) and woken up by dishes/noises as right next to the kitchen. Switched rooms to nicer room […] on higher floor with balcony, however extremely noisy throughout the night, uneven bed and each floor board seemed to make more noise than the last. Staff was great to switch rooms, very helpful. Though will not be staying here again. Læs mere

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Lovely facade, but felt like a dim, recently deserted night club on entry. Staff uniformly miserable. Public spaces potentially lovely, and my room was really well appointed / decorated (close), but drains, aircon and sink plug didn't work. Everything impossibly cramped, e.g. needed to move table to either sit down, or open wardrobe. WiFi (claimed to […] exist) didn't. It is nearly very good, but let down by crowded tiny room, poor maintenance, and dismal staff = (No cigar). Location convenient, but a bit too far down Bayswater for real "comfort and security" Læs mere

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This hotel had easy walks to two underground stations and Hyde Park. Lots of restaurants and shops nearby too. The lobby was as lovely as pictured but our room was in the nondescript basement. Upstairs would be nicer but it was clean and fairly quiet in good location.

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It's a nice old building, updated tastefully but showing signs of wear and tear in some areas, particulary the skirting boards and tiling. My room was in the middle of the building, which meant that I had no 3G connection, but you do get free wifi. Location is very convenient for central and west London but it's not the most salubrious neighbourhood; […] seemed safe but it's not posh. Service was fine althoug they had to be reminded about my request for the ironing board! Læs mere

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