The Royal Islander - Cancun

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Relative to some of the other hotels in the area about average, pool area a little small and surroundings and hotel decor a little dated, restaurant options on site a little limited, adequate for the price.

Unless you book the 1 bedroom suite the room is small with no amenities. This facility is actually a timeshare condominium so there are no ice machines, no shampoo provided. Only towels an a bar of soap. The pools are great and the bech is also excellent. For the price and a short 1 or 2 night stay it was OK but not for an exteneded stay

this place is a wonderful place to stay with your family

Not really a hotel, the appartments are owned by private members, customers are mostly in the 45-60 years old range (I was there in mid November). Wonderful beach and pool/sea view from the room, customers mostly from North America, food and drinks are not cheap, typical for Cancun. Possibility to snorkel in Punta Nizuc, but that's quite a long walk […] on the beach (3km?). I quite enjoy my stay there (3 nights), but wouldn't pay the full price for a room in high season. Læs mere

This is a safe bet for a couple or a family. Rooms were minimal, but easily sufficient. Wireless internet and TV, nice bathroom, nice balcony. Refrigerator, microwave, iron, coffee pot. Only odd/unexpected thing was that there was no soap/shampoo; easily explained when we realized this is a "resort" not a "hotel"??? Bring your own! Food was great and […] I imagine if I had brought my 2 kids they would have found lots to do in the amazing pools/ocean and lots to eat. After 3 days I think they (7 and 10) would have been bored though. Also stayed at another resort in Mexico during the same stay--food was AWFUL!!!! I hear that good food is something that either makes or breaks the trip to Mexico-I can believe it. One thing to know is that there are 3 hotels in a row and you can use you room key (the way everything is paid for) at any of the 3 hotels...gives you a little more variety. Læs mere

We originally booked a room here, but on arrival were disappointed in the room -- very small and with two double beds rather than our requested king size bed. Also the balcony was unusable, barely enough room to stand, with no room for chairs. We immediately upgraded to a one bedroom suite which was much, much nicer. The double balcony was equipped […] with a table and chairs -- perfect for breakfast -- and lounge chairs. The view was tremendous, we overlooked the pool and the ocean and were far enough up (4th floor) to not hear much noise from the pool area. The beach was nice and not very crowded during our stay (Nov 14-18). We didn't eat in the restaurants. We drank margaritas at the bar next to the pool during happy hour, they were good. We highly recommend the ferry to Isla Mujeres and a day at the beach there. Læs mere

Absolutely gorgeous hotel and wonderful and staff was excellent. Alberto, Samuel, Jesus, & Ian were phenomenal. Already planning the next trip.

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This place was great for an apartment with fantastic views, pools and direct access to the beautiful beach. Supplied games from the sports club and even had decent quality tennis racquets for a good match. Shop a bit pricey, but what do you expect. Reasurants on site quite good and informal, so great for kids. We'd go back.

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The beds were very uncomfortable. Very hard, no padding. Otherwise the room was lovely. Would highly recommend this resort.

Отель расположен в примерно в 3-х км. от торговых центров, магазинов и немного выше от линии прохождения автобусов, что не очень удобно. При этом сам отель достаточно хороший (отличные номера-апартаменты, очень чисто, внутри есть бассейн. Также здесь есть неудобстово в том, что здесь номера бронируются с субботы по пятницу. И если ты приедешь сюда по […] середине недели, то тебя в субботу заставят переселиться в другой номер, что не очень удобно. При этом про это нигде не озвучивается на сайте. И сотрудник не очень были корректны, когда нам про это объясняли. Также есть еще одно неудобство - на территории отеля есть рестораны и бары, при этом расплачиваться ты можешь только через ключ от номера, на который ты вносишь депозит в размере не менее 800 долларов США. Т.е. если ты приехал всего на 2 дня, то ты все равно должен внести депозит 800 долл. - это через чур. При этом ключ от номера - это обычная пластиковая карта (а не браслет на руку). Т.е. если ты хочешь за что-то заплатить в баре в самом бассейне, то придется с этим ключом плыть в зубах. Исключая все это отель очень хороший. Сами номера замечательные. Læs mere

Gostamos muito. É um tipo de flat. Nosso apartamento tinha 2 suítes (1 com cama king size e a outra com 2 camas de casal) uma sala (com movel da TV que ainda tinha 2 camas de solteiro), mesa e cozinha completa tipo americana. Tinha uma varanda com 2 espreguiçadeiras, mesa e vista para a piscina e praia. O hotel tem uma bela piscina de adulto, piscina […] infantil, recreação, quadras de tenis, massagem perto da praia e outras coisas que não usamos. Tinha um mini mercado, lavandeira e agência de viagem Thomas Moore. É um hotel bem família sendo a maioria dos hóspedes americanos, depois mexicanos. Não vi mas meu marido disse ter alguns poucos brasileiros além de nós. A praia do hotel apesar de limpa e linda, com água não muito fria e azul piscina, esteve sempre com bandeira vermelha ou amarelo enquanto estivemos por lá. É um hotel que não é super luxuoso mas tem todo o conforto. Recomendamos principalmente para quem quiser fazer passeios em Cancun e região. Ótimo custo benefício. CONTRAS: Aos sábados tem que mudar de quarto em funçoa de ser um time share. Læs mere

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Grand complexe impersonnel. Ascenseurs longs et en panne et une climatisation trop froide dans les chambres.

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muy bonito, tranquilo para descansar y excelentes instalaciones , alberca ideal para toda la familia

ロイヤルグループが３つ並んでおり，行き来できるのでレストランやプールが選べて良かったです。 途中で子どもが体調を崩しましたが，夜の救急対応や昼に医師が常駐していることなど，安心して滞在できました。 またカンクンに行ったら宿泊したいです。

When we arrived at the hotel we were informed that we have booked a room at Royal Islander but they would send us to Royal Caribbean, which was the building next to Royal Islander. We dont know the reason, but we suspect that the room we have booked was all occupied and they decided to send us to a better room. When we arrived at the room, we were very […] impressed as the room was much bigger than we thought, with a huge living room and kitchen. We are satisfied with the commitment of the hotel as they did not just send us to a smaller room. Læs mere