Hotel VIP Executive Suites Eden - Lissabon

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Thums up. Den var tæt på centrum, personalet var flinke og søde, køkken i suiten med køleskab, mikro, kaffemaskine, vandkoger, toast mm. Kan varmt anbefale hottellet. Og så er den billig

Man burde selvfølgelig have været mistænksom, når det er nødvendigt BÅDE at have ordene Executive, Suite, VIP ... OG for at det ikke skal være løgn: Eden i hotellets navn! Receptionisterne virkede tvære/arrogante/indifferente fra det øjeblik, vi trådte ind og det ændrede sig ikke synderligt. Værelserne var rene nok, men bidetet fra etagen ovenover lækkede […] kraftigt gennem loftet - og havde tydeligvis gjort det en rum tid! Vi fik et nyt rum - hvilket var fint, fordi der nu dels var udsigt til byen ud af alle vinduer (8. etage) (modsat det første, der havde udsigt til en mur), og dels var det et rygerrum. Den ene af os er ryger, så det var fint nok - dog kan man godt forestille sig nogen, der gerne ville have været "advaret" om, at det var et rygerrum, de fik - det blev vi ikke. Kvarter virkede lidt for råt til i hvert fald vores forestillinger om et 4-stjernet hotel, hvilket bl.a. også afspejlede sig i de detaljerede sikkerhedsinstrukser, der lå på værelset ... ligesom sikkerhedskæden på vores dør faktisk var sprængt! Vandskaderne i vindueskarmen var nødtørftigt dækket med et stykke stof og dørene til klædeskabet var hevet af ... som nævnt: Ikke til 4 stjerner i vores optik - og bestemt ikke sammenlignet med de to andre firestjernede hoteller, vi boede på i ferien i hhv. Lisabon og Porto (Solar dos Mouros og Pestana). Læs mere

Vi overnattede 5 nætter på hotellet, og var meget tilfreds. Metro lå lige uden for døren, og der er ca 10 min gang til vandet. Værelserne var super, vi havde et værelse opdelt med stue, soveværelse og lille køkken. Perfekt til når man er afsted med familie. Selvom vi havde vinduer ud mod trafikken og den store plads foran hotellet, så var værelserne […] meget stille, og der var ingen generende støj når vi skulle i seng. Eneste anke er at barnesengen/weekendsengen var meget ustabil, så vi måtte selv fuske noget stabilitet i bunden i form af nogle skabshylder. Den unge mandelige receptionist er meget arrogangt og ikke særlig imødekommende. Men der er mange i receptionen og de er super service minded og venlige, gode til engelsk. Derudover var morgenmaden meget dyr, så vi valgte at købe noget selv i et supermarked og spiste på værelset, nu hvor vi havde køkken, med køleskab og opvaskemaskine. Jeg ville bestemt overnatte der igen og giver hermed mine anbefalinger videre. Læs mere

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Hotellet er beliggende i kort afstand fra alting. Metro 50 skridt fra hotellet. God swimmingpool på toppen af hotellet med solskin hele dagen. Herfra er der en fantastisk udsigt over byen. Værelset var pænt stort med seperat lille køkken hvor vi brugte køleskab til drikkevarer og isterninger. Hotellet er pænt rent overalt men mere 3 end 4 stjerner.

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Very satisfied with this hotel except for the view from appearantly most of the rooms facing a wall. On the other hand there are so many great views in Lisbon. Relatively quit nighttime though the hotel is very close to citycenter..

Vi valgte hotellet på grund af den centrale beliggenhed, og den var helt i top. Værelset var helt ok til at opholde sig i - selvom senge jo fylder meget. Personalet i receptionen var både meget engelskkyndige og villige til at hjælpe med "alt" fra udtalen af portugisiske ord til bestilling af taxa. Jeg vil gerne komme igen, næste gang jeg skal til  […] Lissabon. Eva Læs mere

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Et rigtig godt hotel til prisen. Lufthavnsbus næsten til døren. Utrolig god beliggenhed i centrum af Lissabon. Dejligt at kunne afslutte dagen med en kølende dukkert i den lille pool på hotellets tagterrasse og samtidigt nyde en helt enestående udsigt over en af verdens smukkeste byer.

You can hardly find a better situated hotel for exploring Lissabon - for a reasonable prize and standard. Absolutely no negative points. Splendid view to the castle - and even to the river/sea from the roof-pool/restaurant. No extravagance or funky hall, but good and basic style and professional staff. Handy with a kitchen as we had in a two-room flat […] (upgraded by the hotel). Would use it myself another time and recommend to anyone. Læs mere

The VIP Exec Suites Eden is absolutely in the best location you can find. In the heart of Lisbon. Close to restaurants, metro and the waterfront. No need for pricey cabs. You can walk to everything or metro if a little further. Hotel service was a little lame. The room has a safe. We had a kitchenette which was good. The washroom has an American shower […] which was a luxury (none of this half glass vs. a full shower curtain). The sofa bed was more comfy than the roll out bed and the master bed. Something wrong there. Otherwise a great hotel overall. Læs mere

Good location,very central in down town. The hotel states that its four star. I would say its closer to two stars. The rooms have a very low standard and does not feel clean. The receptionist would not assist my wife with her bag even thou she was pregnant and carrying a other baby. There is no parking at the hotel, even not to off load luggage. We […] were stand at a very busy bus stop. To park the car you had to park half way in a subwaystation and pay 40 euros for 24h. Læs mere

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Have not seen worse since interail 1975. not to be recomended. The 4 stars are a hoaxe.

Central location useful for most major sights, located right beside bus stop to/from airport. The kitchenette was handy for brewing a cup of coffee and having breakfast, but little else due to a lack of basic utensils. Even coffee cups were in short supply. This falls into the category of hotels in which I really could not sleep, with uncomfortable […] beds and street noise. While clean, the whole place had seen better days and really had not been refurbished since the 1980s and was very tired looking. Staff were ok and borderline welcoming. The rooftop swimming pool is a major draw and the views great. But I definitely would not use the VIP Executive Eden again or recommend it to anybody. Læs mere

I stayed 4 nights at the VIP Eden hotel. While the building is a great ode to Deco architecture the interior is a shameful rendition of 90's low budget design. Mind you for the price who would complain however such a landmark is worthy of facelift. Internet service (paid) is marginal at best and no one seems to care. The staff at the front desk barely […] lifts a head when you enter and does not seem to recognize you as a guest even after 4 days. This is expensive real estate, location could not be better fo why is the hotel so tired? For a bit more you can stay in a very nice accomodation just steps away. Læs mere

Hotel is more like a 2.5 *. usually for european hotels you subtract one start to get the actual rating but for this hotel you need to subtract 1.5 *. The only thing going for it is that it has good location close to center of city. One of the problems I had is that the shower didn't have hot water in the morning. I had to wait till 1 pm to be able […] to get hot water in the room. The last day i was checking out at 8 am and had to skip the shower because the water was sooo cold ! I had to go on a 18-hour trip to the U.S. dirty ! Læs mere

Would recommend this hotel for its convenience to all the must see sights in Lisbon.The Aerobus brings you to the door of the hotel from the airport.The hop on hop off sightseeing buses stop also outside the door of the hotel. The staff were very helpful and rooms were clean and comfortable.

Fantastic location in the center of Lisbo, walking distance to the water, the castle, old town; airport transfer bus stop across the street. Hotel staff is courteous and helpful. The rooms are a bit run down but perhaps deserve the 4-start rating. LCD TV set in the room - nice.

Location of the hotel is very convenient. The room size and facilities are good. However the decoration of the room is somewhat simple.

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Guests-beware, 4 stars it claims to have should be no more than 2, and for the money they charge they do not provide the simplest service like air conditioning. Stuff is not helpful and irresponsible. Upon arriving (hot and humid day) realized a/c is not working. Called front desk and clerk promised to send maintenance tech immediately. Have spent about […] 40 min. in room - nobody showed up. Called again and was assured the tech is aware of the problem. Left room and went out for couple of hours. On return - a/c is not working still. Called front desk again and was told it is too late to get in touch with maintenance. On my Q. why nobody came before couldn't get an answer, tried to get another room and answer was that hotel is fully booked and nothing could be done. What make things worse, window was leading to busy street, and it got extremely noisy (Saturday night). We slept no more than 2 hours that night. On top of it, bathroom door was unable to close, toilet loose and shaking on the floor. I have never complained before, while being frequent traveler and have seen a lot of different places and accommodations. But this one really upsets me so I decided to share my experience. Læs mere

Wonderful location. Lots of the areas in Lisbon not too friendly looking, no worries here. We walked around every night, nice and peaceful. Starbucks is a 2 minute or less walk which we enjoyed. Staff was helpful with area information.

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This is a great hotel for the price. The location is superb, just off Rossio Square and a very short walk to the Bairro Alto area where most of the good bars & restaurants are. The walk to Bairro Alto is up a very steep hill but there's a cable car also available. The hotel itself has a fab rooftop swimming pool & sun loungers, with views of the entire […] city. There's a bar up there too but we often found that it was closed for long periods during its "opening" hours. The rooms were quite basic for a 4 star hotel but they were still comfortable & had a convenient kitchenette. The air conditioning in our room could be left on all day if desired so the room was always at the right temperature. My only minor grievance is that they gave us a twin room with the 2 beds pushed together rather than the double room that we'd booked and were very unapologetic about this when i asked if we could move, simply saying that all double rooms were full. Overall really happy with this hotel for the price & will definitely return if I visit Lisbon during the summer again. Læs mere

The hotel could not be better located.5 mn walk from the old part of the city, where the action takes place. From the outside it looks quite nice and from the swimming pool on the top of the building the view is breathtaking.The drinks on the Bar terrace are a bit expensive though. Actually I 've got only one complain and it has to do with the cleanliness […] of the hotel: how come that there were so many cockroaches? The carpets of the room are pretty worn out and we were bothered at night by cockroaches jumping on the bed.Really scary.What a pity in such a nice hotel. We did not want to make a fuss out of it and when we mention this point at the reception when we left the hotel, they did not want to let us pay for the drinks. A nice gesture, but as you can imagine, this kind of experience cannot leave you with a good opinion of this place. Læs mere

The room was very clean and quiet - great location, close to subway/metro. Our room contained a complete kitchen. The desk staff were very helpful. The hotel has a swimming pool on the top floor as well as a bar.

We were a little skittish after reading some reviews of this hotel. Location was perfect, pool was clean and fun, room was clean and comfortable and the staff could not have been nicer. The hotel needs a little facelift, but if it had it it would be unaffordable pushing it to a 5 star. Those who complain about a little wear and tear need to rethink […] their priorities. Læs mere

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A great family hotel, fantastic location central to everything. The apartment is clean and great for everyday living. Yes the main bed is uncomfortable but by the second night we got used to it. I would book again.

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Excellent location, friendly, professional staff, clean room with kitchenette. Only negative comment was the room temperature. Air conditioning was not yet turned on in March so it was warm. Good air flow but not able to regulate to a cooler temperature. That would not be a deal braker, I would stay there again. Very Very convenient to metro, bus and […] trains yet out of city center slightly. Læs mere

Stayed here for a stag do where we had three apartment rooms. We got a really good rate with the rooms for both nights and in terms of value for money it was excellent. We arrived a bit early and check-in wasn't until 3PM but the hotel offered a luggage store and given the location, we were able to explore the local area very easily. The location of […] the hotel is brilliant, its walking distance from everything going on in Lisbon - Barrio Alto is a 10 min walk up the hill where all the night life is. And you're on the doorstep of the main squares. The staff when we checked in were very stressed out and quite rude. We had to wait for nearly 2 hours before on of the rooms were available and very little in terms of an apology was offered! Only downside of the trip The rooms themselves are basic, but offer everything you need. The kitchen was decent enough and had all the kit required etc. I would def recommend this hotel if you're looking for a cheaper stay and not bothered about the quality aspect too much. The location is perfect and def the plus point. Only downside were the staff who were unhelpful at times. Læs mere

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we were upgraded to an appartment for 4 people. The hotel is very well located. The view from the roof terrace is gorgious. I would defnitely recomment it.

The hotel is very close to all areas I was interested in and conveniently located for airport shuttle - right across the street. Rooftop pool area provided a great view of the area and if I am fortunate enough to return to Lisbon, I would definitely stay here again.

Location was good, staff helpful and friendly

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Overall, it was a good place. I stayed there at the beginning and end of my trip. The one negative was that on the second day, the young man working the desk was a poor representation of the hotel. He looked like he just rolled out of bed, and didn't seem to know what he was doing. Fortunately, a coworker came in and was able to set things straight. […] She was very professional and was able to answer all of our questions. Just hope you don't have the young man helping you, and you'll enjoy your stay. Læs mere

This was in a fantastic location right beside the bus stop from the airport. The staff were very helpful with directions and suggestions. I would recommend this hotel to other travellers. I would come back to this hotel if I visited Lisbon again. Great room, great facilities. I am a very happy customer.

This hotel is a must for anyone staying in Lisboa! You can't ask for a better location, which is in close proximity to buses and trains to go everywhere. It was only a 15 minute bus ride from the airport as well. I hated the fact that some of the staff (I don't mean cleaners, etc; I'm talking about reception) did not have a firmer grasp of basic English […] words. Working in a hotel in a largely tourist destination means that one should be above a basic level in the world's universal language. Overall though, this hotel was well worth the money for 5 nights. Oh, by the way, don't pay for breakfast, go out and get your own. Læs mere

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