The Royal Sands & Spa - Cancun

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Excellent family vacation hotel. Good location, lovely pool areas and beach.

Great location. Nice, clean beach. Well maintained property. Overpriced restaurant. Good place for families with kids and older folks. A bit boring after 7 PM.

The Royal Sands is an excellent property with friendly staff, good location and great facilities. I would highly recommend it.

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When booking, we had been told that the room had absolutely no kitchen facilities, but we were very pleasantly surprised to find a bar-sized fridge, a coffee maker, a small microwave oven and a set of small plates, bowls, glasses, coffee cups and cutlery for two persons - plus a corkscrew! The sleeping area had an adjustable-speed ceiling fan, which […] made a big difference in comfort. There was also a room safe in the large closet. The pools were great and the service and friendliness exceptional. The surf was usually too rough to swim in the ocean, but we enjoyed walking along the beach at the water's edge and also the "La Palapa" service (grass umbrellas over table and chairs on the beach). Læs mere

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We really enjoyed staying at the Royal Sands. The rooms were not fancy, but they were clean. The location was perfect and the pool and the beach were beautiful. This is a great place to go with kids, there is a large kiddie pool and a lot of complementary activities for them as well.

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Had a wonderful holiday in a great hotel (Royal Sands). About the attractions - most are "touristtraps" but some are great like the daytrip to Isla Contoy (a National Reserve/Park). Depending what you are looking for the evening/night trips with dinner and drinks can be a bit crazy but generally fun! Watch out for "Apartment Time-Share" meetings/presentations […] - most of them are scam - big time! The resturants at the Kukulkan strip are generally very good both from a service and food perspective. We didn't find any reason to go Cancun downtown although we did it once and had a great evening but that was also true for resturants outside and close to the hotel area. If important it's easy to decrease your spending by just some innovative approach instead of asking the hotel to serve. Only on the trip to the airport we save 25$ just to book a taxi by one of the outside agents instead of going with the hotel service. Have fun - it's easy in Cancun Læs mere

Service, service, service, that's what you can count on at the Royal Sands. It's immaculate and its staff is helpful and friendly.

We spent 1 night at the Royal Sands in preparation for an early morning flight. We'd spent the previous week in a beach hut. After a week of hot and humid temperatures, we welcomed the Royal Sands air conditioning. Swimming in the pool without being pummeled by the Caribbean surf was another great part of the hotel. The third great part was the friendliness […] and helpfulness of the staff. The hotel itself felt like a little America (my apologies to readers who aren't American.) It had shops, restaurants, grocery store, pharmacy, spa, and a doctor. The room even had a television with English-speaking programs. It would be possible to spend a week there without leaving the resort. This may be an attraction to some. But for me personally, I didn't like the inclusiveness of the hotel, as it was too far removed from the local area and people. I enjoyed the aircon and the pool and the staff, but felt too insulated from the rest of the world. I would stay there again if I had to spend the night in Cancun, but not for an extended stay. This is just a personal preference, though - it was a great place if you just want to lay in the sun and relax. I would recommend looking for other restaurants, though. We had two meals at the terrace restaurant. They were two of the most expensive meals of our trip, but the food was very average. I wouldn't eat there again, unless there were no other options. But the staff were brilliant! I rated the condition of our room at a '3' because there were also a few minor mechanical problems with our room. The refrigerator had an unpleasant whine and the bathtub stopper didn't work. We just lived with it, though, and didn't ask for help. I'm certain the staff would have done all they could to address the problems, if we'd told them, however. Læs mere

Superfint hotell, finfin pool, härlig strand nedanför (med ganska hård sjö så det var alltid rödflaggat av badvakten.) Vi åt frukost och lunch varje dag på restaurangen vid poolen, supergod mat och trevlig personal. Övriga hotellpersonalen var dock inte lika trevliga, smått arroganta och korta i tonen. Dessutom hade vi en gnagande känsla av att vara […] outsiders. Gästerna var till 99% amerikaner, återkommande sådana, eftersom rummen delvis är andelslägenheter. Læs mere

O hotel é muito bom, os quartos são espaçosos, o único problema são as cadeiras na praia e na piscina, todo dia era um estress para conseguir cadeiras para se sentar e as pessoas andavam com as cadeiras debaixo do braço. Outra surpresa que tivemos foi ter que mudar de quarto depois de 1 semana de estadia e culparam a Hoteis.com de não terem nos informado […] da necessidade de mudar de quarto. Læs mere

Hotel nota 10. ótimo.

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The hotel has a great view over the sea and has a large and nice swimming pool. You have directly access from the hotel to a beautiful beach with wonderful blue water. Waves can be a bit high sometimes but there are beach guards which keep you safe. There is a waiter going around at the beach taking orders. Rooms clean and beds comfortable. Internet […] free of charge. Will recommend this hotel if you are looking for a beach vacation. Læs mere

ESTE HOTEL ES DIVINO LAS HABITACIONES SON ENORMES Y ADEMAS DE ESO EL AREA ES PERFECTA PARA GENTE QUE VIAJA CON FAMILIA MUY BUENO PORQUE TIENE DOS HABITACIONES SALA COMEDOR. ADEMAS DE ESO TAMBIEN TIENE LA POSIBILIDAD QUE SI VAS A CUALQUIERA DE LOS HOTELES ROYAL QUE EN EL AREA HAY 5 DE ELLOS PUEDES ESTAR AHI PASAR EL DIA CONSUMIR CAMBIAR TOALLAS ETC. […] HAY UNO POR EJEMPLE EN PLAYA DEL CARMEN ASI QUE SI QUIERES PASAR UN DIA EN PLAYA DEL CARMEN (QUE SE LOS RECOMIENDO) TIENES UN HOTEL DONDE QUEDARTE ALLA Y PASAR TU DIA SABROZO Læs mere

Realmente un buen lugar para quedarse en Cancún, la habitación cuenta con un balcón con vistas espectaculares.. Me encantó el mini super que tiene el Hotel, se pueden alquilar también pelis, comprar flores... y el Spa, de lo mejor!!!! todo muy bien. Hotel totalmente recomendado!!! Lo unico que tal vez puede resultar un poco cansado es que hay mucho […] personal intentado vender tiempo compartido. Læs mere

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