Dunas Puerto - El Puerto de Santa Maria

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It took quite a while to find the hotel, it doesn't appear quite where the sat nav tells you it should be. When I found the hotel, check in was quick and our room was easy to find, however the car park was quite hard to find, we were given a fob to open the car park gate which didn't work so we had to return to reception to swap it. The rooms here are […] motel style so each room has it's own door. Outside our room there seemed to be an open sewer which really didn't smell too pleasant. The room had it's own air conditioning unit but i'm not sure it had been used for a while as it spewed out alot of brown gunk when I turned it on. The room was spacious but very basic, there was only one lamp and that was hanging off the wall, there were no coffee making facilities. Over night we left our toothbrushes, toothpaste etc. by the sink but when we went to use them in the morning they were crawling with small ants! In the evening we ate in the restaurant, the photos of it look lovely but the reality is that it's in a bar, that had the football on, more like a street corner pub. They supplied menus in English but unforunately the waiter didn't understand English so couldn't read his own menu, as such I ordered date pate and received a plate of iberian ham. The day of checking out, I found my hire car with a puncture but when I asked for help at reception, they refused. My advice is if the price is cheap, and you are just looking for somewhere to lay your head, then this might suit as the hotel is close to the beach, the surroundings are nice and El Puerto De Santa Maria is a pleasant town but I wouldn't recommend staying here more than a few nights as it's just not up to scratch. I would think you would be very disappointed if you had booked this for a two week relaxing vacation. Sorry. Læs mere

lo mejor es que permiten perro lo peor es que si no quieres playa por el tiempo estas lejos del centro

Esta es la filosofia de las personas que de encargan de limpiar las habitaciones. Eso fue lo que tuve que escuchar a las 9:30 de la mañana de un domingo desde mi cama. Y eso es lo que chillaban las señoras de la limpieza. Lo único bueno del hotel es su localización, lo demás, las habitaciones, el trato de los empleados, la limpieza, el desayuno, etc, […] dejan mucho que desear. Læs mere

La atención dejó bastante que desear dos ejemplos, solicitamos una almohada extra a las 9 de la noche nos dijeron que era imposible hasta el día siguiente, y uno de los días bajamos a la cafetería a desayunar sobre las 11 h nos dijeron que estaba cerrada que la persona encargada no vendría hasta mediodía, no pudimos tomar ni un café. Apuntar que la […] señora de la limpieza fue la persona más implicada en el hotel. Læs mere

A área de lazer do hotel é ampla e muito agradável, além disso o lugar é bem tranquilo. Porém senti falta de um frigobar e a comida do restaurante não é boa.