City Hotel Kaiserhof - Offenbach am Main Frankfurt - Offenbach

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A very clean and friendly boutique style hotel. Though it's not within Frankfurt city centre, but not too bad to travel around by train. The only bad thing is the rate does not include breakfast nor wifi access.

I expected the hotel to be closer to Frankfurt. But it is actually about 7-8km away by car. Also, if you set your GPS to Kaiserstrasse in Frankfurt you will be in for a surprise (as I was :-) ), there is a Kaiserstrasse in Frankfurt and one in Offenbach too. The one in Offenbach is were you are supposed to go if you stay at this hotel. Anyway... Benefits: […] The hotel is ok, the rooms are clean, the staff were friendly and helpfull. No disturbance from neighbours etc. If you travel by a car they have a secure parking which they charge for. But still, it might be worth considering as parking in the street seemed like a hassle to me. If you go by car it is quick to drive to Frankfurt city centre, also there are lots of parking houses, so no problem. Drawbacks: The wireless Internet in my room did not work well at all, I told the receptionist about this when I checked out and she removed it from my bill, so that was a good sign of service mentality. If your german is not top notch, you might find it a bit boring that all channels on the TV are german ones. Anyway, I got to practice my german and watched Cosby dubbed to german hehe, not quite the same... All in all, the hotel is ok but if I go back I would like to stay IN Frankfurt, prefferably a bit closer to the city centre. Læs mere

When you book this hotel you can be secure in the knowledge you will get a clean room and the room will be larger than many other European hotel rooms of similar ratings. What you will not get is any semblance of "service" from the staff that would be considered normal in the U.S. The internet may, or may not be available. During my stay, the access […] code was changed, but the front desk did not have the new code so there was no service. And what you get from the front desk is a middle aged woman with a completely blank stare on her face, as if trying to comprehend why in the world anyone would want to be able to connect to the internet. I had friends staying at the same hotel while we were both attending the same trade show and we were going to try and connect. The front desk does not have an alphabetical listing of the guests staying at the hotel, so the front desk methodically went through each numerical room card looking for the guest. They found the name and gave me the phone code, but would not give me the room number. I tried to call the room but the phone would not take a message. So I didn't connect on Day 1. The next evening when I returned from the show I asked if there were any messages for me and the front desk said not so I went upstairs to my room. 30 minutes later, my friends came in and asked the front desk if I had checked in or not as they had not heard from me. The SAME person couldn't put 2 and 2 together and tell my friends I had been looking for them. We never did connect though we later found out I was in room 409 and they were in room 411. As I said, you will get a very clean and comfortably sized room. Just realize, that's all you booked and any semblance of guest service beyond that, simply does not appear to exist. Læs mere

The hotel and room were a bit small but definitely great for the price. It was a quiet area and conveniently located. It was just 10 minutes (2 stops) from the Frankfurt Main Station by train. The staff was helpful and accommodating. The area where the hotel is located was very commercial with lots of little restaurants to choose from.

TRES BON ACCUEIL GRANDE PROPRETE PERSONNEL EFFICACE EXCELLENT RAPPORT QUALITE/PRIX C'est si rare de conjuguer l'ensemble que celà mérite d'être souligné

io e la mia famiglia siamo stati benissimo ,assistenza, pulizia e posto macchina eccezionali , l'hotel ha il profumo dell'antico ed il suo mobilio riporta a tempi passati con un filo di nostalgia. Grazie anche per l'ottimo prezzo delle stanze, ci rivedremo con piacere

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