Suite Prado Hotel - Madrid

Efter at have læst de mange fine anmeldelser her på siden var det med store forventninger, at jeg bookede en suite på Suite Prado Hotel. Jeg blev desværre slemt skuffet. Værelset var mørkt og slidt, og slet ikke som på billederne. Der var meget lydt på værelset, og idet det var placeret lige over receptionen, var der en del larm derfra og fra trappen […] mellem etagerne. Badeværelset var meget småt. Godt nok var der to håndvaske, men det var umuligt at være to personer der samtidig. På min reservationsbekræftelse stod der, at værelset havde en balkon - det var der ikke. Da jeg nævnte dette i receptionen fik jeg at vide, at det skulle jeg have ønsket. Det fremgik ingen steder, at dette skulle ønskes. Beliggenheden var derimod rigtig fin med museumsboulevarden og Retiroparken til den ene side og Plaza Santa Ana og Puerta del Sol til den anden side. For mig var hotellet som sagt en stor skuffelse, men forventningerne var måske for høje. Læs mere

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As expected we were given a nicely decorated and spacious room. The hotel is located just in the centre of Madrid within short walking distance to all major attractions. The local area is filled with restaurants, bars, clubs, etc. No reason to get bored.

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Vi var ganske godt tilfreds med hotelværelset og den venlige betjeningen. Hotellet trænger til en ansigtsløftning, men indenfor var der rent og pænt. Vil gerne benytte Suite Prado Hotel igen. Mvh. Elholm

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Hotel is conveniently located within a few minutes walk to Puerta del Sol, and is in walking distance to all other sites as well. Our room on the top floor was clean, tastefully decorated, and bigger than expected. It had a seating area, small kitchen area, queen bed, and bathroom with double sink and plenty of counter space. We experienced no issues […] with loss of hot water during our stay. The staff was extremely friendly and informative- morning, night, and overnight. We would definitely stay there again on our next visit to Madrid. Læs mere

Nice refurbished hotel. Spacious room. Due to its location it can be noisy during the night. One aspect we really didn't like was the possibility of smoking. We smelt smoke coming from another room through the ventilation system.

Only hesitation in recommending this hotel is that there was very little hot water available. Usually only one shower worth. Great location, pleasant staff.

The pictures of the hotel on the website is misleading. I was disappointed at first because it is nothing like the pictures. Despite that the staff are very nice and the location of the hotel is ideal for visiting the museums and parks. All in all it was a good stay and the hotel is ideally located for the various restaurants that we enjoyed.

Pleasant, accessible. For breakfast , go around the corner on Leon st and have the egginthehole sandwich. Funky and good.

We had an amazing time here.Hotel small but everything was great about it.Location could not have been better,lots of cafes close by to have breakfast in.Only two minute walk from metro but you might not need metro as we only used it from airport to hotel as everything is in walking distance.Very lively city but once in hotel room could not hear any […] noise from street.Will stay here again.Many thanks. Læs mere

great location, staff very friendly, stayed in room with no view, just internal courtyard, but this ment no street noise. rooms very clean, just getting a little old

This is a reasonably priced little gem. It's a little hard to find at the intersection of two small streets, but it is a good location between the Prado and Puerta del Sol. There is a bedroom, sitting area, and a small kitchenette. There is no restaurant, but there are probably 15 restaurants within a block of the hotel and a small grocery across the […] street. Læs mere

The hotel is located a 5 minute walk from Puerta del Sol, a major metro hub. It's on a small side street but very safe, even at night. I arrived in the late morning after an overnight flight from New York and the room was ready for me before "check in" time. I was a single female traveling alone and never felt unsafe. The room was very large and had […] a couch and kitchenette. Staff was very friendly and helpful. Definitely a great deal for the size of the room and location. Læs mere

The location is excellent, the room is big but the TV is not accessible from the bed. Room needs update. No room service. Very friendly staff. The hotel is OK.

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Great location Friendly staff great rooms toiletries provided inc razor toothbrush and sponge would stay again

This was my first trip with my wife to show her Madrid, and the hotel made it. What a wonderful hotel, with great staff. The location is perfect if you are in Madrid for a short time and want to be close to the old town and great restaurants. I would absolutely recommend this hotel. Oh, and great free internet. WIFI.

The hotel was quaint; the staff very accommodating and anxious to please; and we could walk everywhere. There were many restaurants in the area of all types. Wifi access was included at no extra charge. It was an excellent bargain.

This hotel is clean, affordable, and in a great location. The staff was very friendly and helpful in providing maps and directions to all the must-see sites. The wi-fi was great; I never had any issues with connectivity. The kitchette was perfect for what we needed. I cannot think of anything that I needed during my vacation that this hotel did not […] have. I would very much recommend everyone stay here. Læs mere

Within walking distance of the Prado museum and parks.. Restaurants, shops, tapas bars literally as you walk out of the door on all surrounding streets. Charming European streets surrounding

The location of the Suite Prado Hotel is quite nice. It's a short walk to the major city centers of the Puerta Del Sol and the Plaza Mayor, as well as the shopping areas around those two places. But it's not too close, so you're not going to be bothered by throngs of people right outside the hotel. There are plenty of places to eat in the blocks surrounding […] the hotel, and it's within walking distance to the museums and the Retiro Park. The one downside, which isn't specific to this hotel but rather the area, is a lack of grocery stores if you want to save some money and eat some meals in the room. The room has a small kitchenette with a two-burner stove top, a refrigerator, and a sink. It's enough to prepare a breakfast or a light meal (e.g., I heated up soup and made cheese and jamon sandwiches with no problem). The staff was very helpful, especially the younger gentleman who seemed to primarily work the afternoons and evenings (we didn't catch his name). He helped us out a lot, though all the staff members were helpful. They all spoke English very well, if that matters to you. The hotel supplies a number of different maps that are all good, so it's not necessary to purchase one anywhere. Læs mere

Lovely hotel--great rooms and service. Really enjoyed this place. Close to major sights in Madrid.

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Great location near to Plaza Santiago and Plaza Mayor, with many restaurants and shops nearby. Free WIFI worked well in the room (unlike many other European hotels we have stayed at). the reception staff were very attentive.

Probably one of the worst hotels I have stayed at! Kitchen was out of order so locked up but no kettle cups etc provided in the room. On returning to Hotel 1st night, asked for a kettle and cups but no electric kettle available. Staff were apologetic and very understanding but could not solve problems as did not have keys for housekeeping. No storage […] for luggage except in the reception area which is quite open and felt very unsafe. The area around the hotel can be quite noisy! Very small bathroom for 3 people. Furniture needs updating. Sofas very uncomfortable. Very surprised that this hotel is classified 4*, should be more like 2*. (price paid comparable to 4/5* and expected that kind of standard. No room service although advertised as available. Do yourself a favour and avoid this hotel. Læs mere

True to its name, we did get "suite" which consisted of a living room, bedroom, bathroom, and a hideaway kitchenette (which was a pleasant surprise - although we ended up not using it). The location is really close to the Prado and to great restaurants around the Santa Ana Plaza. Closest Metro is Sevilla (which is just one stop away from Sol). Overall […] our experience was great. Our suite was on the 3rd floor at the back, so it offered no views, but was insulated from any street noise. You do get the footsteps from the floor above you, but it was a minor annoyance. Not fancy, just the barebones, but it suited us just fine. Læs mere

The hotel is in a great locatin and very clean. We felt very safe and we would highly recoend to others Faily of four (two teens with us)

Stayed 3 days, nice big room. Great location, no much noise. Friendly reception. The suite was clean but carpet was smelling, guess very old carpet. Internet connection not that great as the coverage is available in only some part of the room, I had to move close to the door every time I use internet.

Perfect location. small hotel with excellent staff. The attic room is a little claustraphobic if you are over 5'10. I banged my head twice. If you are staying for a day or two you cant beat it, not sure if you are staying longer.

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We spent 2 nights here (Saturday/Sunday) with our 4 year old son. The location is fantastic and well worth it for that alone. As others have noted, the location can be a bit tough to find as it is tucked away among a lot of pedestrian only streets. The room was large and the kitchenette was perfect. The room was a bit worn down and had a bit of a smell […] when we first arrived but after opening the windows that was not a problem. We didn't mind that the room was a bit worn as we didn't spend too much time there and it was perfect for our needs. The hotel is right near a lot of bars and restaurants so Saturday night we were awoken to people yelling and carrying on as they left the pubs but overall it wasn't a problem...I put in my ear plugs and our son never heard a thing! If location is what you want and a pleasant staff (Thanks, Eduardo!) then this is the place to stay! Læs mere

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I checked in on Sunday, 4/3/11. The reasons I chose Suite Prado was for the location and the other VERY big deciding factor was their claims that they have WiFi free in every room. I connect several times a day and need to make Skype calls as well. The day I got here the connections were choppy, going in and out. Monday someone came and it took them […] 2 days to figure out that they needed to "order a piece". Now, my husband and many of my friends are in the IT business. I myself know a little something about this. None of this makes sense. For some reason, they have had WiFi available only in the lobby now for 3 days and counting. They claim to be "waiting on a part." In fact, the rooms are good, well sized and well maintained. My room felt particular cozy on the 3rd floor. Not so much street noise as some reviewers claim. I actually asked for an extension believing they would fix the connection issue soon. I have NEVER known of a network anywhere being down more than 24 hours. I would have given them a very nice review but I am VERY ANGRY that it is almost 2am and I have had to come downstairs in order to be able to communicate with people back in NY, a 6 hour time difference. Let's not discuss the number of lies and subterfuge I've been subjected to in the past 3 days as I have tried to impress upon them my need for the wifi to be working. They assume you can't possibly know anything about LANs and yet I have worked with and lived with network techies my whole life and was taught quite a bit about how to set them up and troubleshoot them. So when they are lying to my face, I know it. In either case, it is 1:45am and instead of having tea in my room while reading my emails I am on here in the lobby, which, btw, is not very cozy and very small with exactly one couch near the door. I would love to Skype my husband at home but as you can imagine, I can't exactly have a private conversation with him in the lobby. So, if you were hoping to get some work done, make int Læs mere

Stayed for 2 nights in March. Arrived earlier than check in time, room was not cleaned, but was done in about 15 mins while i waited in the lobby(very small). Room was nice and comfy. Only minus was the Wifi was available only in the lobby and not in the room. Really good location, entrance slightly hard to find. Look for Hotel El Prado on Calle de […] Prado and take the road by the side of the hotel and the Suite Prado hotel entrance is on the left opposite the restaurant Indian Spice. Hope that was helpfull and enjoy your stay. Læs mere

good hotel, cheap, close to sites, 10 minutes walk to metro, neighbourhood was good, lots of little bars / cafes etc.

wonderful location could walk to puerto del sol, all the museum...el retino park,,,would definitely stay there again the room consist of a bedroom a sitting area a small kitchen and washroom...very clean and staff very friendly...extremely accomodating as well

We were charmed by the Suite Prado Hotel. The rooms were comfortable w/kitchenettes, it was walking distance from all the main sites of Madrid, the staff were friendly and helpful. I would highly recommend this hotel.

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Arrived early and able to check in. Room very comfortable, great location and close to Metro Stop (Anton Martin). Across street from several local cafes and within two blocks to good friendly markets. Great place to for base camp of a Madrid vacation. Good overall hotel experience and will consider for future Madrid stays.

Suite Prado was in a convenient location. I actually walked from the Atocha train station (15 min) to the hotel, pretty much walked everywhere else. The room was spacious and in nice condition. My only problems were the hot water would run out after 5 minutes of showering. This would've been more problematic if I wasn't by myself. And the wireless internet […] connection would go in and out. The staff was friendly, convenient location, and spacious room. Læs mere

This hotel is supper charming and in the center of everything! I am a 20 something female traveler and I felt comfortable in the neighborhood as well as the the hotel. We were lucky to get the featured room, which was big and modern, room 304. Cute little balcony :) Staff is helpful and will make reservations at restaurants, museums etc...I will surely […] recommend this hotel to anyone that plans to visit Madrid and wants to be in the center of it all. Læs mere

One of the best locations in Madrid. THe hotel is close to the most beautifulls plases in town. The room was very espacious and confortable. Everything was inmaculate. We could realice that was recently re decorated becose all the stuff inside is new. I recommend the hotel to everyone. Very good price for this location!

Everything you need, and nothing you don't.