Springhill Suites by Marriott Williamsburg - Williamsburg

Everything was GREAT except for a false fire alarm early in the morning that forced everyone to go outside in a drizzle. The staff though had coffee waiting for us. Nice pool and gym. TV had HD and was a 37", the one in Fairfax only had a 32" and was not HD. This was a good experience.

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Everything abouy this hotel was perfect. Close to everything and excellent location.

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Great location! Friendly staff, coffee stations, clean. Large rooms with micro/ fridge and wet bar Hotel in need of renovations Very small bathrooms, Toilet is located infront of shower making it difficult to maneuver even for a small person. Not enough outlets. Window Cooling/heating system very loud

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The hotel is very clean and modern. The staff was friendly and courteous.The hotel location is very close to all tourist areas in Williamsburg, plenty of great restaurants close by.

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As always Marriott is the best, I became familiar with Marriott when staying in Norman Oklahoma at the Postal training center run by Marriott.

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I stayed at the hotel for two nights and was very pleased. From check-in to check-out, I was impressed with the friendliness of the staff and the cleanliness of the room and hotel overall.

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The hotel seemed a little under staffed at the front desk. The lady @ the desk was in charge of towels, phones and guest check-in & request. A lot for 1 person. Over all it was a very nice stay.

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Incredible! Staff was excellent room was immaculate and the location is ideal. If you want luxury and need to stick to a budget, then this is the hotel for you. I highly recommend this hotel. The free breakfast was a perfect kick off to the day.

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I needed to arrive earlier than 4 for check-in, so I called up around 10am and requested and early check-in. The girl at the desk was wonderful, she put a hold on my room without question and was incredibly friendly. When I arrived at the hotel that afternoon, the woman I spoke to remembered me, and then again later that night when I came back from […] dinner! Well done! If I could have given beyond 5 stars for quality of staff, I would without hesitation. The room was clean and adorable! The style of the hotel was modern and fun, the colors made it feel clean and crisp instead of old and dull like many hotels. The linens were nice and the beds comfortable. And, the price for a King Suite was awesome. I would stay here again, and I likely will. Nicely done Springhill. Læs mere

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Springhill Suites was a pleasurable experience. My room had the best shower head that I have ever used. Everything was clean and modern. The bed was comfortable and service was friendly. Will definitely stay again when I'm in the area.

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Not a five star luxury resort, not a dive....just a clean, comfortable place to stay at a reasonable price. If I needed to go back to Williamsburg, I'd feel perfectly comfortable booking with them again.

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Hotel was very nice and comfortable. The associates were very friendly. Didn't like the fact that we had to let the water run about 5-10 minutes before it got hot.

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Staff was very friendly. For the price, amenities can't be beat. Close to Colonial Williamsburg, outlets, tons of restaurants.

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Overall experience was very satisfactory.We thought the size and layout of the suite was very good and all of the hotel employees were very nice and helpful!The buffet breakfast was very well laid out and a nice variety.I made a comment to the lady in charge of the breakfast about the fact that one other dish would have made it even better.And to my […] surprise within a few minutes she returned to our table and placed that dish right in front of me!!Once again I would like to give her my thanks!! Læs mere

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Excellent. Good hot breakfast.Nice clean spacious room with clean sheets and towels. Nice living space and two flat TVS.I would definitely come back to this place again if I am there..

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This hotel was a very nice hotel. It was way better than the much more expensive Holiday in that we stayed at the night before.

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My husband and I came to this hotel to handle some business that we couldn't seem to get done at the office. There was ample space to work, and the decor was lovely.... it actually made it easy to work. The lobby was beautiful and there were no problems with the room. We will stay at this hotel again.

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Stayed the week after Christmas with a family of 5. Plenty of room for 2 adults and 3 kids. Breakfast very well maintained throughout the morning every day. This hotel was booked to capacity for at least 3 of the days we stayed but it was run so well you could hardly tell.The pool was closed suddenly one evening due to a light bulb issue but was fixed […] the next day. Main complaint was the exercise room was was very lacking. The room only had two treadmills and a weight bench, but only one treadmill was working our entire visit. I have never seen such a bad exercise room in an otherwise very nice hotel. Maybe I should have checked this out before I booked, but I mistakenly assumed it would be up to par with other Marriotts I usually stay in. For this reason I would stay somewhere else next time. Otherwise the property and service were excellent. Læs mere

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Staff was very nice and pleasant. Staff never had a problem with any request. Lots of staff. Everything was clean and internet was fast. Best experience at a hotel in a very long time. Breakfast was alot of variety and volume. You felt appreciated for staying with this hotel by the staff

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Overall sub par for Marriott. Had to request more towels when we arrive. Next day we only ahd 3 towel for 5 persons. When we retunred on 2nd day at 2:30 because our daughter was not feeling well , we found our room not cleaned. The Front office apologized and said the hotel was full and staff could not keep up. Well hire some more staff when the hotel […] is at capacity. Also the parking was limted and we literally parked int eh the last spot on two separate nitghts. They do not have enough parking if the hotel is full. Overall below average for a Marriott and we are Marriott Reward members. Læs mere

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We were in town for one day and night and Springfield Suites provided excellent service and the accomodations were great too!

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The hotel was attractive and clean, the room spacious, with a good layout. the kitchenette came in very handy. there were a few details that were off, like not having tissues in the room, our glasses not being replaced by room service, not finding the right temperature to sleep and a broken hot tub. but there were just details, overall it was a good […] 2-night stay. Læs mere

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Staff was very nice. Room was GREAT very spacious. Breakfest was good. Enjoyed our weekend along in a very nice hotel.

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It was very clean and the breakfast was wonderful. I liked the excersice room and the pool was very clean. Have already recommended it to some of my family and friends and will be using them again when I come to Williambursburg.

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New carpet on second floor smelle attrocious. Asked for a room away from the elevator and the desk clerk put us in a handicap room. Disappointing.

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Pros Nice big rooms with sitting room and kitchenette. Large bathroom Polite staff, though not very attentive Free hot breakfast with nice eating area. Lots of restaurants nearby, 5 minutes from Colonial Williamsburg and 15 minutes from Busch Gardens. Cons Heated pool was not very clean. Hot tub out of order. Bed much too soft, and air conditioner literally […] 3 feet from my face at night. Rooms were not ready when we arrived at 6:30 pm - we were given rooms close enough to each other, but in a very noisy location near laundry and elevator. Ice machine did not work. Læs mere

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When we arrived our rooms were not ready, and we had to wait about 20 minutes while they located others - not as close to each other as we would have liked and very noisy location in hotel. Beds were much too soft for comfort, even when you like soft beds. Free hot breakfast. Pool is heated, but not very clean. Hot tub out of order. Desk clerk was apologetic […] when we arrived. Hotel is near MANY restaurants; five minutes from Colonial Williamsburg, fifteen minutes from Busch Gardens. Room has kitchenette, sitting room, flat screen TV, and large bathroom. Parking is free, but late arrival can cause a long walk. Læs mere

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Really like it, The location was perfect,......Great for the Family, Clean, Good customer services, My kids really enjoy the hotel and specially the breakfast. the pool, and we enjoy everything...

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We were so pleased with our stay. My daughter loved the indoor pool and we all enjoyed the elaborate breakfast each morning. Internet access was easy. The staff was kind and helpful throughout our stay.

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Suites were clean and good sized. The beds were very comfortable with plenty of pillows. Bathroom and showers were also clean and stocked with usual amenities. Breakfast bar had the usual fare, but there was student tours at the hotel and they were allowed to flood the breakfast area all at once, approx. 50 at one time, needless to say if you had to […] eat in a hurry, you were out of luck. But overall this hotel was very nice and above average. Læs mere

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The hotel was in a great location but not the cleanest. While most of the staff were great, there was one staff member who worked at the Front Desk who was extremely rude to not just us but others as well. That was definitely a negative experience given her constant attitude.

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Nice to the eye but looks are deceiving. In my first room on my bed found found both a carpet mite and sewer fly. Changed rooms and all seemed well till my daughter woke up with a carpet mite in her bed. Was not very happy. Counter person was not very sympathetic to what was happening and just kind of brushed it off. Wouldn't stay there again if you […] said it was free. Kids still freaked out some. Læs mere

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The hotel was wry comfortable. The front desk crew were very friendly and helpful. Although the room was clean its a little old, part of the carpet had a run so needed to watch that while walking around. Microwave and fridge helped a lot for sterilizing baby bottles and food storage.

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I just stayed there for one night but did not have any concerns. The room was very spacious. I would not hesitate to return. A buffet breakfast is included. While i did not use it the indoor pool was open until 11 pm

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I have to say the exterior of the hotel is very nice, then upon entering the lobby i was very disappointed. The curtain outside the pool was falling apart and quite distasteful. Also the table cloth on the coffee/tea table was very poor. Also, the breakfast at other Springhill Suites has been much better. Other than that, our room was wonderful and […] who ever cleaned it did the best job! excellent! Also, the location was perfect! I think a few dollars spent on new curtains, a new trash can outside the front entrance and a new table cloth for the Coffee/Tea table will make a HUGE difference to the hotels overall appearance. Also, removing those 1980's fake flowers from the tables wouldn't hurt. Læs mere

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I reserved the hotel online and was unsure of the quality. Very satisfied.

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I loved the location and the room was nice and clean. My only complaint was the beds where very soft. When you sat or layed you just sunk in and it was hard to move around. Other than that it was great!

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Great hotel. Was surprisingly pleased. The area is beautiful and the hotel was nice. More family oriented than for couples. The breakfast was great. They had a full hot breakfast. You may find that your neighbors aren't as respectful and quiet but other than that it was nice for a weekend stay. Clean and comfortable bed for an older looking hotel with […] some upgrades. Læs mere

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It is close to everything and was a beautiful place to stay. The pool was a plus! I loved how the bed room is seperated from the sitting area rather than getting stuck sitting on a bed the whole time. All the employees that we came into contact with were very friendly!!! If you need a hotel to go too this would be the best one to pick!!! We were there […] for 4 days and 3 nights while trying to look for a house in the area and I have to say I picked a great one to stay at! Læs mere

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It's excellant for a romantic gettaway or to do some shopping

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