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Anmeldt af en Hotels.com-gæst d. 1. dec 2011
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Anmeldt af en Hotels.com-gæst d. 24. okt 2011
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"Perfectly situated for work as well as pleasure"Anmeldt af Pernille fra "København" den 26. sep 2011
Spent a week working in Toronto and enjoyed staying at the Holiday Inn. Spotlesly clean, very friendly and helpfull staff and you are well situated in downtown Toronto. The view from 22. floor is a great skyline...had a surprisingly pleasurable stay there :-)
Anmeldt af en Hotels.com-gæst d. 20. sep 2011
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Placering.
The Fairmont Royal York ligger i hjertet af Toronto. dette hotel er egnet til forretningsfolk og ligger i gåafstand fra Roy Thomson Hall, Metro Toronto Convention Center og Air Canada Centre. I nærheden er også Toronto City Hall og Nathans Philips Square.
Hotelfaciliteter.
The Fairmont Royal York har et motionscenter, en indendørs pool, et spabad og et dampbad. Dette hotel med 4 stjerner har forretningsfaciliteter, der omfatter mindre mødelokaler, limousine- eller luksusbilservice og et forretningscenter. Dette hotel med spa har en restaurant, en kaffebar/cafe og en bar/lounge. Gæsteparkering er muligt i et begrænset omfang ud fra princippet om først til mølle (mod betaling). Personalet kan arrangere bryllupsfaciliteter, catering ved begivenheder, forretningsservice og hjælp med udflugter. Ekstra faciliteter inkluderer en børnepool, spafaciliteter og en sauna.
Gæsteværelser.
De 1.365 værelser med aircondition på The Fairmont Royal York har minibar og pengeskab. Gæsteværelserne har udsigt over byen. 32" LCD-tv med digitalkanaler, video på kommando og konsol til computerspil. Alle værelserne har skrivebord, gratis aviser og telefon med gennemvalg med telefonsvarer. Der er trådløs og kablet højhastighedsforbindelse til internettet (mod gebyr). Sengene har topmadrasser og premium-sengetøj. Badeværelserne har kombination af bruser/badekar, telefon, badekåbe og designertoiletartikler. Yderligere faciliteter omfatter kaffe-/temaskine og makeup-/barberspejl. Herudover inkluderer faciliteter, der er til rådighed på anmodning, køleskab, mikrobølgeovn og aftæpning. Rengøring tilbydes dagligt. Alle gæsteværelser på The Fairmont Royal York er ikke-rygerværelser.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af hotelpolitikken.
Offentlig udstedt billed-id og kreditkort eller kontant depositum afkræves ved indtjekning til dækning af påløbende udgifter.
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres.
**Faciliteterne forefindes muligvis kun i nogle værelser eller enheder. For nogle faciliteter kan der forekomme ekstra gebyrer.
Følgende faciliteter er lukket fra 12. januar 2012 til 25. januar 2012:
Disse oplysninger træder i stedet for alle andre oplysninger i denne hotelbeskrivelse, som har relation til disse faciliteter.
Et grønt/bæredygtigt hotel – Tredjepartscertificering
Dette hotel deltager i ECO Certification, et tredjepartscertificeringsprogram, der er blevet uafhængigt certificeret. Tredjepartscertificering måler hotellets påvirkning på et eller flere af følgende områder: miljø, samfund, kulturarv, den lokale økonomi. En vurderingsmand, der er uafhængig af tredjepartscertificeringsprogrammet, har foretaget en objektiv evaluering af et firmas bæredygtige turistpraksis på dette hotel.
The Fairmont Royal York har en restaurant på stedet. Der er roomservice døgnet rundt.
En indendørs pool, en børnepool og et spabad findes på stedet.Andre fritidsfaciliteter omfatter et motionscenter, en sauna og et dampbad.
De rekreative aktiviteter, der er vist nedenfor, findes på stedet eller i nærheden. Gebyrer kan forekomme.
Følgende gebyrer og deposita bliver opkrævet af hotellet, når servicen bruges eller ved ind- eller udtjekning.
Ovenstående liste er ikke udtømmende. Gebyrer og deposita inkluderer muligvis ikke skat og kan ændres uden varsel.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af hotelpolitikken.
Offentlig udstedt billed-id og kreditkort eller kontant depositum afkræves ved indtjekning til dækning af påløbende udgifter.
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres.
"Great Stay"
I didn't know much about Toronto, but was told that the Fairmont was a nice place to stay. I had a great time, the staff were very helpful, and the location was perfect for the full downtown experience. The receptionist took the time to give me a tourist map along with a map that highlighted the many underground tunnels. The hotel itself is also very […] nice incorporating the 1920's art deco style along with all the modern conveniences. My wife and I joked that it reminded us of the hotel in Ghost Busters. Needless to say, I would deifintely stay again! Læs mere
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The service was excellent. The condition of the room was needing some repairs. The room was overpriced for what it was.
"Missing in-room coffee"
Everything was good except that there was no coffee pot in the room so I had to get dressed in order to get my first cup of coffee
"Road work & Construction"
How long will this take the only thing inconvience was that you cannot get to the parking garage hope that this do not take long
We are located across the street from Union Station where a revitalization project is currently underway. While there are some lane closures in the area surrounding the hotel, our valet entrance remains fully accessible during this time. We update the driving directions on our website in accordance with this project and additional information can be obtained through the TTC's website.
1 svar fra The Fairmont Royal York"The Fairmont Royal York Hotel"
This elegant, historical, comfortable, close to everything location is my hotel of choice when in Toronto. I recommend this for all your hotel needs when there.
"Tops"
This hotel is all about class and location. I wont stay anywhere else.
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"great hotel , dissapointing rooms"
hotel and services were great but the room was extremely out of date and small. have stayed at several hotels in the area with much nicer and larger rooms for far less. Wont be going back again
"Cramped rooms without any sound barriers"
The rooms are tiny. The neighbours were up all night yelling and swearing and their noise kept us up all night. Then in the morning the neighbours on the other side of us were making noises we could hear EVERYTHING! Have stayed there before, and knew rooms were small, but the noise was unbearable. Bad nights sleep and not feeling rested the next day […] makes it difficult to enjoy the weekend away. Læs mere
We are so sorry for the noise disturbance. While the majority of our guests are quiet and considerate, our security team is always ready to assist with any noise issues our guests report. There is a button on our phones that will allow you to connect to this team quickly and easily.
1 svar fra The Fairmont Royal YorkDenne gæst havde ingen kommentarer.
"Fairmont Royal York Toronto -"
The location is a bit removed from most attractions, but it is fairly central, and the posh atmosphere is enjoyable. In terms of proximity, it is a quick cab ride or drive to most places you may wish to visit (it is near the public transit system as well.) The hotel is quite comfortable, though the rooms are not particularly large. My only real complaint […] is that it was difficult to find parking on my own. I would have had the valet do it but the lineup was enormous and they weren't moving particularly quickly. Læs mere
"Very Accomodating"
Great hotel, treated with class, and the best pizza hut I've ever had. Upon checkout, Valet parking was 20 minutes late, but they were busy. Not the best 4 star hotel but close thanks to its great service.
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"Showing its Age"
Great Location - some stand out service but it is starting to show its age and I am starting to prefer modern and sleek to old and grand. The location is outstanding and the hotel has a special place in my heart so I will return but would always recommend with that caveat
"Time for an upgrade"
For a hotel that has a perception as being prestigious, the quality of the room didn't leave me with that impression
"Fairmont Royal York Toronto"
We had an overnight stay. The room was quiet, comfortable bed, nicely updated. Check-in was quick and simple. Valet service took less than 5 minutes. The Fairmont met our expectations. We would stay there on our next trip.
"The Fairmont Royal York"
Guess we expected more from the grand old dame. Weren't thrilled with our stay. It was OK, not great. Breakfast buffet was great.
"The Fairmont in Toronto"
The Service is Awesome!
We were not aware that the hotel was under rennovations, the pool and hot tub were unavailable for use although they offered use of a pool and hot tub at near by locatins not as cnvenient as on site. Room was clear however hair dryer and tv wre broken. Staff was very courteous and repaired tv right away and replaced hair dryer. Hotel valet parking was […] expensive guess that is the cost of things in Toronto. Hotel has great access to Air Canada Centre and underground to Eaton Centre and other shopping. Læs mere
To maximize the value of the health club and fitness centre experience, we close this area for a few weeks each year to conduct preventative maintenance, deep cleaning and an overall “refresh”. We are so sorry for the inconvenience this caused. The pool is now open with no planned closures in the immediate future. Up to date information is always available on our website (for pool hours please visit our guest services/spa-health club page). We also apologize for the problems with your room’s tv and hairdryer and are glad that our staff quickly addressed this.
1 svar fra The Fairmont Royal YorkDenne gæst havde ingen kommentarer.
"Royal York"
Just fantastic!
"Leafs take Red Wings"
Stayed at the Royal York mainly because of it's proximity to the ACC. We were in town to catch the game. the hotel is somewhat dated in areas but it was good value for the money. Parking location and getting to and from the lot leaves a bit to be desired.
"The Fairmont Royal York in Toronto"
The staff had greeted as very well, the room was clean, the new year set up of making sure their were no parties or strangers entering upstairs was fair. the curtains in the room are the only complaint that they don't close fully so in the morning the light shines through.
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"Royal York Toronto"
Located in a great part of down-town Toronto...an endless list of entertainment possibilities. The hotel was beautiful, but the room was very small! My son-15 y/o-and I were very disappointed that the fitness facility was off limits to him!!! We won't be back.
Unfortunately only guests aged 16+ are able to utilize our fitness room and we apologize for your feeling of disappointment with this policy. We value our young guests and this is strictly a precautionary measure. Patrons of all ages are welcome to use our pool, however guests under the age of 12 must be accompanied by an adult at all times. Additional information is available via our website under Guest Services, Spa/Health Club.
1 svar fra The Fairmont Royal York"New Years Lowers Class"
Love the hotel, always have. But room that I was given was less of a joy to the previous ones. Bathroom being the size it was was a dissapointment. A staff lounged on a side table which I passed a comment to her that it wasn't a chair. I maybe should have kept my mouth shut but after she stood up and I passed. I turned around to her sitting back on […] it. I felt the class of the hotel I was thrown out the window at that moment. I know New Years is a busy season and staff is overworked but standards still need to be met. The Fairmount Royal York should achieve them all the time. Unfortunately not this time. Læs mere
Thank you for alerting us to our colleague’s unprofessional behavior. We agree that our service standards must be upheld at all times and have discussed your review throughout the hotel to ensure that our team utilizes designated employee areas when in need of a quick break.
1 svar fra The Fairmont Royal YorkDenne gæst havde ingen kommentarer.
"Great place to stay on NYE"
The Fairmont Royal York hotel is a place I have often glanced at thinking about how beautiful it must be. New Year's Eve 2011 was my first time in that luxurious hotel. I was impressed by the splendor in this hotel. What a magnificent place to spend a night! I have already recommended this hotel to family and friends. I hope to return in the future […] . Læs mere
"Nice hotel, no water pressure"
Absolutely horrible showering experience in the room. No water pressure at all. I should have showered in the health club facilities. Besides that, decent hotel with a nice health club.
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"Could have been better"
I find that the cleanness of our room was not taken care of promptly enough
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"Fairmont Royal York Hotel In Toronto Canada"
Returning guest. Friendly employees. Peaceful and classy hotel. Very accommodating. Close to many main shopping centers and restaurants. If you like renaissance style this is the place for you.
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This was my first time staying at the Royal York. The hotel itself was very nice, clean and good value. My only critisizm would be the Hotel employee coming to check the mini bar after I was already checked in and in the room.
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"good location"
Fairmont Royal York in TO has a great location next to Union Station but the rooms are just adequate. Not much space or luxury to speak of.
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"Great experience"
The customer service was outstanding.Felt very much at home.
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"comfort and style"
an excellent location across from the train/go station. walking distance to many fine restaurants and bars in the area. staff were friendly and helpful.
"Nightmare Before Christmas"
Booked a Deluxe Room and nothing could be further from reality. Handles hanging off the door, torn wallpaper repaired with tape, a 12 inch deep closet, dripping shower, and a tv that did not work. The response to a complaint to the front desk- have a free breakfast! They did not care and a subsequent apology and offer of a free night at such an arrogant […] hotel did not help. I suspect the reality was that the hotel was full because of Christmas parties and my wife and I were in an overflow room awaiting renovation. They hoped we would not complain and if we did, that we would accept their insincere offer of a free meal and go away. As I said in my complaint to the hotel directly, I have had better stays at motels during hockey tournaments with my son and for a lot less money. Læs mere
We were very sorry to learn of this reviewer’s experience. This guestroom was in no way indicative of our normal standard of quality and an alternative guestroom should have been offered. We are thankful that this reviewer voiced concern while in-house and followed up with us directly, enabling us to address the condition of this guestroom as well as our shortfall in service. We regret that our gestures of apology were not meaningful.
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