On The Ave New York - New York

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There is a fire station and also a new building construction zone directly across 77th street from this hotel. On weekdays the jack-hammering begins promptly at 7:15am. I am sure some rooms are affected more than others because there are some that face Broadway and others that face the inside of the block (i.e. no- view) Unfortunately ours was on the […] 77th street side and even on a high floor it seemed like the sounds were right outside our window. Other than that, we found the room to be clean, though tiny. The housekeeping staff was very friendly -- they even left some earplugs for us. This area is convenient to local restaurants, AMNH and Central park, and an easy taxi or subway ride to the theatre district. Læs mere

I have stayed at On the Ave several times, and each time I return I'm pleasantly surprised with the standard of service, and the friendly staff. They really go out of their way to accommodate guests! The UWS is my favorite neighborhood ( I lived there for 10yrs) and I enjoy seeing all the old favorites, and new spots that are showing up

The hotel was booked at the last minute for a weekend trip to nyc- once we got there we were greeted by friendly staff inside and reception desk especially (Ramona) maybe the friendliest customer service person ever in NYC! The room was comfortable and standard sized for a ny upper 70's location- good locale and easy to get to everything- watch out […] for parking (53.00 for suv) and on street you will get ticket - overall hotel was comfortable and would stay there again- great value for location Læs mere

Perfect neighborhood -- away from the hustle and bustle of Times Square and other tourist sites but convenient via subway or walking. Lots of interesting restaurants in the area. Close to Zabars! Have stayed at On the Ave at least a dozen times.

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Looks are deceiving, the hotel looks nice from the outside and the lobby but my room had a broken toilet and blurry cable tv. The manager was very non chalant and unconcerned with these issues, i had to insist on them changing my room after an hr of the maintenance guy not being able to fix it. Dont stay hear this place sucks.

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I truly love this Hotel. The location is great, the cost is outstanding, the staff is friendly and helpful and the rooms are fantastic. I wish I could take the beds home with me. I choose to stay here everytime I visit New York. I come to visit my son and they make us feel very comfortable and safe. Its in walking distance of good food, shopping and […] we have even walked to Times Square. It is also convenient to the subway if you are not a walker. For the money, comfort and the service, they get a 5 star rating from me. Læs mere

Wonderful staff, huge rooms, great location!

We stayed for 5days and had a great time. The On the Ave hotel was a perfect place for us to stay on the west side. Very nice.

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When we stepped into the somewhat shabby elevator we were prepared for the worst. What a pleasant surprise when we got to the room. Clean, quiet, comfortable and bigger than some of the tiny rooms at fancier hotels in NYC. It wouldn't be terribly comfortable if you plan to spend many waking hours in the hotel, but why go to the NY Upper West Side to […] do that? The shower was a bit small, but that was hardly a problem. Læs mere

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We are frequent visitors to On the Ave its a great hotel. desk staff always awesome and so is the water pressure. construction across the street so ask for a room not on the 77th st side. they start at 7am.Best restaurants to eat at are Nice matin, Citrus (within two blocks) Parking is free on street til 830am perfect hotel to relax with a great dinner. […] we tried restaurant attached to the hotel very bright lights and the service is just ok bartenders a little boring too. they are new and need to work out the kinks. i would eat at the other two restaurants any day of the week. Læs mere

The hotel is two blocks away from subway line 1. The room initially assigned to me was small. After I asked for a change, they happily put me in a larger room, which I'm very satisfied.

The accommodations and service were very good. Unfortunately we had difficulty in setting our alarm clock. Two men were sent to instruct us but they were not able to set clock. Hope problem can be solved by including clock instructions in booklet available in room. Look forward to next stay at On the Avenue.

Very poor internet service in rooms

We are a family of 5 and really enjoyed our two nights at OTA. Our only issue was the construction across from it. It woke us up at 7am. Too early for us when we were out late the night before. The hotel accomodated us and changed our room for the second night and we were pleased. The neighborhood is great.

A great advantage is discounted parking at the garage immediately next to the hotel on 77th St.

Great neighborhood for breakfast and lunch! (Shake Shack, Nice Cafe, Barney Greengrass and Zabars) Easy walk to the Museum of Natural History, the Met, and Central Park. Hotel staff was wonderful, and coffee in the lobby was nice. We had an upgrade to a king bed, and it was wonderful.

This hotel boasts the best beds I've ever had in a hotel in continental North America, and a great neighbourhood two blocks west of the Upper West Side. Perfect for business if you're not using the hotel during the day. The room itself was absolutely tiny - again, fine for business but don't bring the family. The hotel restaurant was under construction […] and I was woken up at 6:30 each morning by earthshatteringly loud construction of a highrise across the street. All worth it for the quality of sleep - even if construction means quantity suffers. It'll be great once all that work is done. Læs mere

Amazing boutique hotel central to all the prime upper westside attraction. I would stay here again. Rooms extremely clean, staff is helpful, the rooms are spacious enough and comfortable. The beds are just right. Although there is no room service, there are a million places to get get good food in the area. If you need soemthing local in the city and […] about 10 from times scquare thsi place is it. The outdoor balcony. is perfect to hang out and relax. Læs mere

I enjoyed my five-night stay, found the bed, room and water pressure great. The door banging every morning by the housekeeping was almost comical though. It was as if they had a sleep-in curfew, and anyone sleeping past that time would be awoken by the repeated loud slamming of doors.

Front desk reception was very friendly. Room was clean and cozy. Totally quiet. And right near the subway!! I'd stay again, no question.

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I stayed in this hotel this past week. The rooms are very small but quite modern. The elevator is very old but I loved the location of the hotel. The staff was very friendly.

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In a city where most rooms are tiny, expensive and just OK....This beautifully appointed boutique hotel was everything we hoped for and more. The decor was modern, clean and comfortable. Bed extremely comfortable with a nice soft comforter and plenty of cool looking pillows. ..a full length mirror tastefully placed on the bathroom door, cool modern […] coffee maker, and awesome granite stone in the bathroom instead of the generic stuff. Great service, business center and staff. The neighborhood is nice and quiet with the park nearby and lots of excellent restaurants. We didn't want to leave and we'll definitely be back! Læs mere

I actually enjoyed my stay at the hotel. It was clean. The bathroom was clean which is the most important thing to me. I would def stay here again.

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Great hotel. Love the uniqueness of it and location. Located in a neighborhood away from all the tourism and junk stores. 2 blocks from subway. Great shops and local food joints close by. Will def stay there again

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love this neighborhood, had a wonderful weekend.. would stay here again. staff friendly and helpful.

Was in the City to do a job and Hotel was within walking distance and very affordable. Only regret is that I only stayed one night, otherwise it was close to Central park, lincoln Center and Columbus Circle. Definately would stay there again.

A spacious, comfy room, ovservation decks for viewing the city, subway a block away, vibrant neighborhood full of good restaurants... at a price that left us some money to spend on the town. We love this place and will definitely be back.

The rooms were smallish, but big enough. The comforters on the beds actually made it difficult to go out On the Ave. We decided that falling into the comforters on the beds in the late afternoon was one of our 'must-do' activities while in New York.

The staff was friendly, professional. The Hotel was clean,great location and cozy. Ideal for a short stay.

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On the Ave - Upper West Side NYC - Nice location close to Central Park and Natural History Museum in good neighborhood. Hotel was clean and a good value. Will stay here again.

The hotel is great. The beds are mediocre. All else was great.

The room we stayed in was really small (we could barely walk around the bed) but the bed was great. The bathroom was nice and rather big compared the the room itself! The staff was extremely friendly and helpful.

The balcony here is amazing - the view is simply to die for, facing the north side of Manhattan. And there are two of them, with the second one being a smaller one inside the complex. However, it's probably not worth going out to either balcony during the winter because of the height and chance for catching a cold. The room looks amazing, with a comfortable, […] fantastic bed. The bathroom has a standup shower and beautiful lighting all around (with dimmers). The LCD TV is a great accessory making it pretty much unnecessary to ever leave the hotel for entertainment (but it's NYC, so make sure you do!) Læs mere

The range of hotels in New York is enormous and many are not what they proclaim themselves to be; but this one was great! My wife an I drove to NYC and, as many trips, we managed a few time-sucking problems to delay us. We arrived at 10pm and were greeted warmly by desk staff. As a special bonus from the 'gods of travel' we were offered an upgrade […] to a large room at no cost. Perhaps they had overbooked the cheapies, don't know, but it was the nicest late arrival present one could imagine. I had read a few negative comments on rooms, but this one had none of that, it was great. Yes I did spot a few dots of mold in the shower grout, but get real, many home have that and in many ways it is almost impossible to eliminate. The only traveler warnings we have is that the entrance to the hotel is actually on 77th. Which means, as a cautionary tale, that the primary parking garage that the hotel uses is across the street from their entrance. Why is that important? the 24hr parking rate is lower per day, (vy the price of an adult ticket to most museums) than the hotel valet parking fee and all you need to do is roll your own suitcase across the street. And if that lot is full then the next one is only a 100 feet away on the other side of the hotel at 76th street. You can find more garages by searching for 'NYC parking' and looking for 'bestparking' Since the room has a 'through door' to the next room we could hear some of the sounds from the next room, but that can happen anywhere . Wifi costs in the room but is free in the lobby. We enjoyed the hotel and will keep it on our preferred place list. Læs mere

Enjoyed our overall stay at this hotel. The standard rooms were compact but we were able to upgrade to a loft room, with amazing views of the city. Great location for Central Park, but a bit of a walk to most other tourist sites, Times Square, etc. Would have been nice if the hotel had a bar to relax after long day walking! Hotel was clean and comfortable, […] could perhaps do with a freshen up e.g. Paintwork etc. I would definitely recommend to others. Læs mere

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Would stay here again

staff was very friendly and helpful, offered us a courtyard or street room, and were gay-friendly

This is a lovely place to stay. Rooms are streamlined, modern, and comfy. Staff is terrific. Would go back in a heartbeat the next time I'm in NYC.

...this is an affordable choice. The rooms are efficiently designed (not spaciously or luxuriously, so if you're looking to be outright pampered, I'd save up for something else). I had no inconveniences during my stay and the front desk/concierge were helpful when I needed them. Overall a great choice if you're looking to see the shows and need a nice […] but inexpensive place to stay. Læs mere