Starhotels Michelangelo - Rom

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So close to St Peters and the staff is excellent. This is the second time we have stayed here annd would return again. Good value,

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Wi-fi is free for 30 minutes only in the lobby that really sucked!!

Excellent hotel. Nice sized clean room. Breakfast was very good. I would definately stay again!

Standard tourist hotel with an excellent location next to St Peters

Before you book this hotel beware of the following negative items we experience on our stay: - Location is great if visiting the Vatican City & its Museums -BUT the quality of the Hotel is far from a 4 stars experience (similar to like comfort inn in US) -our room was clean but smelled horribly like wet socks or sewage -restroom door was broken -walls […] were dirty and need of a new paint job -The staff was not so friendly -The hotel offers complimentary 30 mins wifi service only when in the lobby -Internet service can be purchase through your room daily but operated by 3rd party- very slow and option go disconnected. Overall would not stay here again! Læs mere

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We all enjoyed our stay at Star hotel Michaelangelo.Location was good,very close to the Vatican City.Our rooms were spotless,cleaned & bed linen & towels changed every day.Breakfast was basic but adequate.No complaints about this hotel.

We enjoyed our stay at this hotel. The wi-fi is only free in the lobby. The staff was very nice and helpful. The convenience to the Vatican was perfect.

This hotel was an excellent choice. Approx 5 min / 2 block walk to Vatican. Also 1 1/2 block from San Pietro train station. Staff was honest and dependable. Many hotel and taxis try to cheat you while in Rome. We had no trouble here. Free internet in lobby. You must bring Italian adaptor to plug in your electrical appliances...warning ....Italy uses […] 220 for everything. so its okay to plug in your laptop, cause it g\has a Voltage Reducer Box in the cord (Black box on every laptop caor)...but don't plug in your Camera charger , might blow it up !! This is a good hotel, Price to Cruise Ship Terminal fm hotel was $130 Euros, total for two in Limo. Hotel Staff arrange it for you, without bribes. Almost all taxis are cheats, so be careful. Again, hotel will get you a honest cab. Convienence to Vatican cannot be overstated, and saved us a bundle. We will return to Starwood Michaelangelo again. And lastly, Breakfst is quite excellent, all you can eat, and good variety Læs mere

loved havin the extra room was very clean and a real pleasure to stay in

We spent just one night here. I do not understadn how they maintain their 4 star rating. It is more like a 2 or 3 star. The room was very very small ,which by itself would have been ok. But the room was not clean the walls were marked and dirty. The furniture was very scratched and in need of replacement. The bathroom was clean however. Great location […] but they need to attend to maintenance . Læs mere

Front desk staff is very helpful and all speak good English. The shower is different but works well. Room was very clean. TV channels are my only real complaint. Only 2 English channels, Russian News and BBC World News. I would stay there again. There is no pool or hot tub. I couldn't find that info out online before I went.

The only negative I could think of was that, unless you're fluent in Italian, the staff will speak in English, so it's no fun if you're trying to practice. Other than that, it's two blocks from St Peters, the rooms are excellent, most with little balconies, great bed and bathroom, VERY English/American breakfast in the morning (can't find an espresso […] anywhere!), super staff. Quiet neighborhood. Læs mere

The hotel is in a great location close to St Peters and the Vatican-the area is great for walking-just 10 minutes to St. Peters.The hotel has a great hot buffet breakfast and a nice bar to sit and have a beer in the PM after touring.The train station is just 10 minutes walk to catch the train to the cruise port(Civitavechia) . From the airport take […] the train to Trastevere(7th stop) and then change trains to the FR5 line and go one stop to San Pietro(St. Peters) to get to the hotel. The other better way is to have the hotel shuttle pick you up at the airport-worth the extra cost. Many fine restaurants in the area-one of the best is Hostaria La Frusta, with a wonderful, friendly and funny owner named Peter(Pietro).A walk thru the tunnel close by the hotel takes you to the funky area of Trastevere, with it's many great restaurants. In front of St.Peters take a red double decker on/off bus that will give you a great overview of the city. Læs mere

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If your main interest in visiting Rome is to see the Vatican City, then this would be a perfect hotel for you. Its closeness to Vatican has enabled us to visit the place early in the morning thus skipping long lines. Other than this, the hotel room itself is nothing to mention - very small room, small bathroom and shower space. But the lobby area and […] the breakfast are good. Læs mere

No problems with the hotel. Wifi is only free for 30 min per 24 hrs in the lobby, but you can pay extra to have it in your room. Free breakfast daily was well served. Great location for the vatican but the train system in rome is not great so better to take the buses (still convenient location for that). Would stay there again.

Great location The room was cramped the room rug appeared a bit gamey/dated The morning breakfast was great

This hotel was convenient to the Vatican and bus stops. A short walk to subway stops & other tourist sites in Rome.

Run-down room with cracks throughout the bedroom walls and openings in the air grates. Very, very rude desk staff. Gave the feeling that they were doing you a huge favor by answering a question. My wife called the front desk to ask if there was a nearby place to get a massage, and the person at the desk laughed, said no, and hung up. We then found […] a massage parlor a quarter mile from the hotel. Do not buy the in-room wifi. We bought it for just over 5 euro, and then had our reception vary between poor and no connection. Use the free lobby wireless or go a few blocks away to the super cheap computer station shop. Overall just not what I thought it would be. The only highlight is that it is very close to the Vatican, which is also not great since it's the most touristy area in Rome, so all restaurant prices are higher than the rest of Rome. There are other 4 stars to stay at for a similar price, go for one of those. Læs mere

Several of the front desk employees were very rude and short.

Great location if your goal is to visit the Vatican. Hotel is old and Relatively expensive.

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This was a great place to stay overall. Everyone spoke English fluently, and were always friendly, ready and helpful. Great breakfast buffet! However, we have but one complaint -- for English speaking patrons, there were only two English language channels available on the in-room television -- the BBC and Russian Television. Both were news channels […] only, with a thirty-minute cycle of reporting (they repeated everything every thirty minutes). All other language channels had a variety of programming. Læs mere

My balcony had the same view as on the website: the dome of the basilica really was that close! This hotel faced onto a small greenspace and was the quietest I stayed at in Rome. Immediate neighbourhood had a selection of restaurants.

I do not think that this hotel desreves a 4 star. i think its 3 star hotel by way of accomodations, condition of the room and overall looks of the hotel. Small TV and not working. Location to the Vatican was good, so served my purpose.

The room was not the best I have seen, nor the worst. The bathroom was very small, you could not open the door completely because the toilet was in its way. However, the breakfast was very good, the location perfect and the areas safe. If you go on holidays there I definitely recommend it.

This is a bit of a mixed review. My score is quite high but the details prevent the overall rating from being great. Things I had an issue with regarding the hotel were : I asked for an Iron & Ironing Board as they aren't provided in the rooms and was told they could not give me one and that I could not have this in my room which I thought was a bit […] odd. The only way I could deal with my wrinkled clothes was to send them out with their cleaning service. As I needed to wear them and wasn't prepared for this as I have never stayed in a 4 star hotel that didn't have an iron & iron board, I ended up having to soak them in water in the bathtub, straighten them out with my hands and dry them out my window...not ideal. Luckily it was 35 - 40 degrees out so the dress dried quickly. I asked for a non-smoking room, but I was given a room which had an ashtray on the bedside table and smelled horribly of cigarettes. It made me nauseus each time I walked in. The room itself was well taken care of and clean but I was surprised by lack of attention in how they dealt with my personal belongings. They'd obviously wiped down a shelf and instead of neatly picking up my jewellery and putting it to the side, it looked like they'd just wiped them across. I left the hotel as I had plans to stay somewhere else for one night and returned for the last night to the hotel. I was put in a room with a shower and no bathtub. Considering this was my holiday and I'd already stayed for 3 days I found this really unsuitable and it lacked attention to knowing who your guests are in the hotel. I asked if they had a safety pin and the receptionist said he didn't think they had anything like that in the hotel which I was a bit surprised about. I asked if the room staff might have something so he said he'd send the maid to me - she provided me with a sewing set (same type as you get in every other hotel). I was happy as I was given what I needed, but in the end, it was just annoying that they didn't Læs mere

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Great location, friendly staff.

Admitted, we are spoiled travellers, used to 5 stars or more, Ritz Carlton and likely. Our opinions can be a bit colored in a negative direction. We choose this hotel in Rome because the Vatican was in the backyard, and we had meetings there. The hotel was not good and not bad. But definitely not a 4-star in our opinion. We booked a junior suite - more […] junior than suite :-) The room smelled vomit, the (free) wireless internet did not work in the room, so we had to sit in the bar to check e-mails. Service was OK, staff friendly. Hotel in general was worn out and a bit dirty. In general it is situated in a boring area. except for the Vatican. Avoid the low quality restaurants close to Vatican. You find them when you go left out of the Hotel front door. Instead - when you leave the hotel, go right, 200 metres, and there is a little church. Look left, there is a little road, here is a fantastic fish restaurant on the left side. I think its called Quattre Moine. Eat and drink until you die for a fixed and reasonabel price. Premium quality. Læs mere

The staff was not friendly and did not help when asking for directions. We had a leak in the ceiling and they put a bucket to catch the water. Would not recommend, or ever stay there again!!!!

Hotel is nice, old traditional design. The room and bed were small and breakfast can be much better. Hotel management were caring and let us checkout on 21:00 because we were sick. Great location to the Vatican (2 minuted walk) in general for short vacation - it's enough.

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Great hotel! The room was a US standard size, which was very big for Europe. Nice, clean room, with Wifi available (5 Euro a day, which is really cheap.) Great breakfast buffet included. 5 minutes walking distance to the Vantican.

Fabulous hotel and amazing complimentary breakfast! PERFECT for visiting the vatican! A bit further away from the Spanish Steps and the Trevi fountain, but you can buy a double decker, get on, get off pass to take you all around the city and you are set to go. I would DEFINITELY recomment this hotel! The front desk staff were very helpful:)

Everything was great and exceeded expectations...

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My wife and I took a second honeymoon to Italy and, on the basis of others' recommendations on this site, decided to stay at Michelangelo. The shower was an adventure (shower curtain too short) but other than that we had a great experience. The staff is great, very helpful. Only having internet service in the lobby made for a crowded experience at […] times. Læs mere

When I booked I tought being near the Vatican I was going to have walk and access to stores, restaurants, banks.I ended up having to take taxis and got my own transfer to thge airport because it was cheaper than what the hotel offered. To my surprise there is NOTHING near the hotel. The front desk staff was borderline rude and not helpfull at all. I […] asked the bar for some ice for my swallen feet, and they gave 10 cubes because they have a small machine and they needed it for drinks.They don't have ice machines, or water machines. The hotel was clean, the room confortable, but I wouldn't stay there again. Læs mere

DO NOT STAY AT THIS HOTEL!!!!! THEY STEAL AND LIE !!!!!!!!!!!!!! I left a small box with my precious jewelry in the room and called back one hour later, I was told the maid had not even cleaned the room yet but for some reason the box was simply not there, I went in to talk to the manager several times and was told I had to make an appointment to see […] him, was screamed at by the staff in the lobby about it being my fault for leaving it and that they do not steal and it is not their responsibility if someone has forgotten something by accident. I was also told that I should simply file a police report but would not get compensation. I called repeatedly after I left and the manager refused to take my calls/call me back. The way the staff talked to me was disgusting and I WOULD NOT RECOMEND STAYING HERE EVER !!!! Læs mere

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My wife, 2 yr old son, and I recently stayed here because it was near the Vatican and basilica. The staff was so helpful with all of our luggage and other needs and the breakfast selection was fabulous. Unfortunately the Vatican Museum was closed the day we needed to visit but we will definitely stay here again when we are ready to go back.

Good location, many American tourists, practical as a base

Hotel was clean and breakfast was great. Staff attentive and very friendly by Rome standards. Short walk to St Peters and at circle can get many of the hop-on hop -off tours. Get a package to get you into Sistine Chapel at 7:30 because too crowded later in day. stay here again for sure.

The first night was not what I expected. The room was a standard and was in very poor condition. I requested to move to a different room and it was much better. I couldnt believe the two rooms were in the same hotel. If you stay here, make sure to go with a suite, one of the more expensive rooms, otherwise you will be very disappointed. The location […] is great, right next to Vatican city and there are delicious restaurants right around the block open until about 10:00 pm. The staff varies, some are very friendly and others were not. The bar tenders were excellent, the restaurant is great, the laundry service and room service personnel were excellent, but some of the front desk service personnel were rude. Læs mere