Howard Johnson Express - Arcata - Arcata

Hotel still under renovation, but very clean and quiet. Rooms are large and have been upgraded. Breakfast was adequate, coffee very good.

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Hitels.com price was not correct, I had to pay more

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I could still smell a faint smell of paint in our room from a recent remodel. Everything seemed new. The indoor pool looked inviting, but I didn't see it until on my way out. I felt this hotel provided a really great value.

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I think the hotel staff was wonderful and friendly. The renovations being done on the hotel are distracting from a good first impression. The hotel rooms and hallways and pool/spa areas were clean though. The hotel is a little outdated in it's decor and aesthetics but we had a pleasant stay. There wasn't much to do in that immediate area and the area […] around the hotel is sort of run-down but if your traveling through on Hwy 101 it isn't a bad choice for an affordable stay. The indoor pool was a bonus and our kids enjoyed it. Læs mere

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I made the reservation online and didnt realize that I left it as 1 occupant (usually this doesn't matter much?) but upon check in they saw that I was with my boyfriend, asked if he was staying and charged me $10 extra per night. I'm paying for a king suite! Why should I pay an extra fee per person unless I'm cramming in 10 people or something! Also […] the fold out bed/couch was broken, with a sign asking us not to use the bed. We also got a call about 15 mins before check out asking us if we are still planning to check out. This made us stress out that if we were even remotely late that they'd charge us. Other than that people were nice, there was a lot of construction going on but it wasn't noisy in our room. The location is a few miles from the town center, so not the best location. But we were looking for a more affordable hotel so it was ok for us. Læs mere

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the hotel was okay it served its purpose as a cheap 1 nighter. I don't feel it was right that they charged me extra for my 2 kids because when I booked the hotel on hotels.com it specifically says 2 adults 2 kids they charged me an extra 10 bucks per kid.

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My stay here was okay. I travel a lot and stay in many different levels of hotels. I believe I had higher expectations for the price. There was a remodel going on and I believe it would have been appropriate to have been notified before I made my reservation. The staff was friendly and accommodating. I feel the rooms were over priced especially since […] there was construction going on. The location of the hotel was very convenient as I was able to visit friends in Humboldt and go to the State Parks just a little north. In conclusion, I don't believe I would stay here again. There are many hotel options and my bet is there is a better value around. Læs mere

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Located conveniently, easy to get to, pleasant front room staff and a good breakfast - and the price was reasonable. Not a fancy place, but not a dump - We thought it was a good price point for a weekend stay near the college and the beach. Family friendly with indoor pool, close to restaurants.

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The surrpounding area were a few other budget motels, fast food restaurants and a strip mall. The access road was not the best of conditions, parked tractor trailers were lining the road making it difficult to see when entering and leaving places. They did try to present the hotel decently but there were hairs in the bath tub, some where stuck to the […] glue of the anti-slip mat on the tub floor, the closure for the tub drain did not work properly and there was no guide for TV channel selections and the TV did not operate like other standard hotel TV's. The free wireless access also did not work correctly. When trying to access standard websites errors would be displayed and I ended up using my mobile phone for a modem and chewed through a chunck of my monthly data plan. This is a budget motel and they showed it. Læs mere

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The front desk staff was pleasent. The hotel has renovations going on with caution tape in areas. My biggest frustration was being told by the head housekeeper that it was a requirement that she enter our room. We try to be eco friendly and reuse towels and didn't feel we needed the room cleaned. When I asked to just have a new garbage bag and no need […] for the room being cleaned she demanded that it be entered and cleaned. The housekeeping staff also entered our room without knocking while we were in our room relaxing. I travel quite frequently and have never had this type of experience. Basically older hotel which is outdated and not very professional. Læs mere

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I was there 3 weeks prior to this visit, and the spa jets were broken. Again, the spa jets were broken. However, the bed is the most comfortable I have ever slept in. The room smelled clean and nice both times I have stayed. The staff is professional and courteous. It was a little chaotic in the morning because workers were painting the corridors. To […] me, that is a good sign to see upkeep. The pool room had recently been painted also. I never go for breakfast, so I cannot comment about it. Great location. Safe and quiet. Læs mere

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The hotel is clean and the staff is friendly but the room showed too much wear. This place wasn't bad for the price but it is over due for an update.

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Staff attentive, room large and clean, pool and spa the correct temperature.

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Nice gym

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Hotel is outside of town in commercial area. Ok for overnight, many other choices closer to attractions. Desk not very professional. Went mcd's for breakfast.

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The best in the area for the price!!, right off of the highway, gas stations near by, and best of all close to Humboldt State but not in the city.

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Clean, comfortable, not noisy and located in a decent area. No complaints.

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Good room for the price - great staff and nice breakfast selection.

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A nice, but rather basic motel. Clean, adequate furniture, minimally equipped workout room and a nice, hot,hottub. Nothing fancy, but slightly better than others in this class.

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Good road trip overnight syat.

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Friendly and helpful staff. Clean hotel with nice amenities. Pool area needs some work but mostly cosmetic problems. We will stay there again. We drove by the other places we considered....I am glad I picked hojos.

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We really enjoyed our stay. The staff were all friendly and helpful. The hotel was clean and well cared for. A great stay all around.

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Hotel is getting a little older and showing it a little. It is on a city street that could use repaving. It is close to a grocery and pharmacy. Walking distance to espresso stand. It is convenient to the freeway.

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I have never had such terrible customer service! They insisted they had to charge us for a rollaway bed that I was told when making the reservation that the price included it since the room was listed as sleeping 5. When I asked to talk to the manager she insisted it has nothing to do with them and hotels.com is the problem and they have no relationship […] with them, this hotel is in business to make money and it's not her problem that our stay in there left us feeling very upset and vunhappy. She also said she didn't care that I would tell everyone I knew not to stay at a Howard Johnson's esp that one. Læs mere

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Staff is friendly. Any request we had was met and completed almost immediately. Hotel operators should keep these people. However, the hotel is showing its age. Carpeting was worn and looked dirty, holes were cut in the hallway ceiling, and the furniture had stains and looked used. Breakfast, while adequate, was just that. Overall, the hotel is an ok […] place to stay, but not a great place to stay. Læs mere

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Overall, a great experience. Clean and tidy. TV channels were less than exciting. But everything else was what we were expecting. Would definitely stay here again!

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The hotel manager noticed the ages of the kids and accommodated us before we even knew about it! When we arrived, he informed us his concern and the room was PERFECT! Plenty of 1 yr old 'walking practice' space and very clean. No issues, no complaints!

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Very clean with great 32" flatscreen TV's. Near food and fuel. EZ on and off the HWY101 and HWY 299. Very pleased. Good bang for the buck!

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I was very pleased to see how clean the room was when we arrived. The price was very reasonable. The location was easy to get to. If I had to complain it would be about the breakfast room. It was a little small and crowded at times. I am allergic to gluten and there were no alternatives for me unless I wanted a hard boiled egg or a banana. Luckily, […] I brought my own cereal and just used their bowl and milk. All in all a great motel for the price! Læs mere

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My only complaint was I wish the breakfast area was larger with more tables. People had to stand to eat their breakfast, and it was very crowded just preparing your food. Other than that, our stay was great! The staff were the nicest and most helpful I have seen in a long time. I will definitely recommend this hotel to others.

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Very comfortable beds, great water pressure from the shower, staff were very pleasant, had beautiful pool area with hot tub, and an overall relaxing experience

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