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Placering.
Sheraton Chicago Hotel and Towers ligger i hjertet af Chicago og er i gåafstand fra Tribune Tower og Wrigley Building. I nærheden er også Millennium Park og Chicago Cultural Center.
Hotelfaciliteter.
Sheraton Chicago Hotel and Towers har et motionscenter, en indendørs pool og en sauna. Trådløs internetadgang er tilgængelig i fællesområder (mod gebyr). Forretningsfaciliteter på dette 4-stjernede hotel inkluderer et forretningscenter, mindre mødelokaler og limousine- eller luksusbilservice. Spisemulighederne på dette hotel, der er egnet til forretningsfolk, omfatter en restaurant, en kaffebar/cafe og en bar/lounge. Personalet kan arrangere bryllupsfaciliteter, catering ved begivenheder og valutaveksling. Ekstra faciliteter inkluderer et fitnesscenter eller -rum, en concierge-reception og en flersproget medarbejderstab. Parkering på stedet er mulig mod gebyr. Dette er et røgfrit hotel.
Gæsteværelser.
De 1.209 værelser med aircondition på Sheraton Chicago Hotel and Towers har minibar og pengeskab. Tv'et har premium-kabelkanaler og betalingsfilm. Alle værelserne har skrivebord, gratis hverdagsaviser og telefon med flere linjer med telefonsvarer. Der er trådløs og kablet højhastighedsforbindelse til internettet (mod gebyr). Badeværelserne har hårtørrer og gratis toiletartikler. Yderligere faciliteter omfatter kaffe-/temaskine og strygejern/strygebræt. Herudover inkluderer faciliteter, der er til rådighed på anmodning, køleskab, aftæpning og massage på værelset. Rengøring tilbydes dagligt. Alle gæsteværelser på Sheraton Chicago Hotel and Towers er ikke-rygerværelser.
""Anmeldt af en Hotels.com-gæst d. 6. maj 2012
Et pænt og rent værelse. Specielt var toilettet og badeforholdene indbydende og håndklæderne rene. Sengen var som den der hjemme. Hotellet ligger i god afstand til lufthavnen, så man efter en lang rejse kan blive klar og udhvilet til kørsel næste dag. Morgenmaden var væsentlig bedre end vi siden har mødt den på andre hoteller. Et rigtigt godt køb til prisen
"God værdi for pengene"Anmeldt af en Hotels.com-gæst d. 29. apr 2012
Dejligt og problemfrit ophold. Skøn beliggenhed og gode store værelser med alt hvad man har brug for.
Anmeldt af en Hotels.com-gæst d. 25. apr 2012
Denne gæst havde ingen kommentarer.
"OK"Anmeldt af en Hotels.com-gæst d. 25. apr 2012
Udmærket 4-stjernet hotel med god beliggenhed.
"Tæt på Ohare"Anmeldt af en Hotels.com-gæst d. 20. apr 2012
Ok til prisen, alt fungerede bortset fra der ikke var morgenmad, som vi havde betalt for, idet restauranten først åbnede kl. 0700 og alle morgenmadspakkerne var væk.
Tillægsgebyrer for ekstra opredninger kan forekomme og varierer afhængigt af hotelpolitikken.
Offentlig udstedt billed-id og kreditkort eller kontant depositum afkræves ved indtjekning til dækning af påløbende udgifter.
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra tillægsgebyrer. Særlige ønsker kan ikke garanteres.
Dette hotel tilbyder ikke handicapvenlige faciliteter. Vælg et andet hotel, hvis du er interesseret i at reservere et værelse med handicapvenlige faciliteter.
Sheraton Chicago Hotel and Towers har en restaurant på stedet. Der er roomservice døgnet rundt.
Fritidsfaciliteter på dette hotel omfatter en indendørs pool, et motionscenter og en sauna.
De rekreative aktiviteter, der er vist nedenfor, findes på stedet eller i nærheden. Gebyrer kan forekomme.
Følgende tillægsgebyrer og deposita bliver opkrævet af hotellet, når servicen bruges eller ved ind- eller udtjekning.
Ovenstående liste er ikke udtømmende. Tillægsgebyrer og deposita inkluderer muligvis ikke skat og kan ændres uden varsel.
Tillægsgebyrer for ekstra opredninger kan forekomme og varierer afhængigt af hotelpolitikken.
Offentlig udstedt billed-id og kreditkort eller kontant depositum afkræves ved indtjekning til dækning af påløbende udgifter.
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra tillægsgebyrer. Særlige ønsker kan ikke garanteres.
Denne gæst havde ingen kommentarer.
Denne gæst havde ingen kommentarer.
Lousy service with very outdated rooms. They didn't change the sheets for 4days.
"great nights stay"
Everyone was very friendly, and the hotel was emmaculate. This was a great location when staying in the downtown Chicago area.
"Nice hotel close to all the Chicago sights"
The bed was comfortable and the room was clean, that's really all you can ask for in a hotel. The mini bar was stocked with ridiculously overpriced items. I don't know why hotels do this, if they were more reasonably priced I might have indulged, but I digress. The hotel staff was friendly. All in all a comfortable stay.
"Good location but that's about it."
We were not impressed with the condition of the hotel. The fan in the bathroom was broken, the air conditioning controls were also broken. The hotel stocked an assortment of candies and drinks on the counter and the fridge was full of them. We moved some items in the fridge to make room for some leftovers and we were automatically charged for them and […] it took over 1.5 hours to sort this out. This extra time caused us to be charged a full extra day in the parking garage due to their charging system in the garage. It's all automated in the garage so there is no person to appeal to for the unjust charging. Staff was also unpleasant, and extra services available at another hotel 4 blocks away were all extra charges at the Sheraton. No free Wifi, and the in hotel restaurant was hilariously over priced. Læs mere
"Great Location! Beautiful resort!"
I loved our stay at the Sheraton. It was close to everything the navy pier, michigan st. (all the stores) and bars. The staff was very friendly. We had a great view from our hotel room, and the room was newly renovated.
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"Sheraton Chicago Hotel and Towers"
First, please be aware that the parking for the hotel is underground, in a garage not very well marked. That alone was enough stress to keep us from recommending this to someone unfamiliar with the area. The hotel room was very stuffy, but the halls were FREEZING! The hotel was older, but nicely redone. The rooms were not very roomy, and the halls to […] the rooms were also slightly claustophobic. The staff, though, was very nice, in almost every instance. We had an issue with the pizza delivery, as they will not allow them up to the rooms, so my husband went to wait for him, where we were told he should. The delivery man was not sent there, and after 2 phone calls to the room by the staff, my husband found him, but only after I called him and told him they were lookingfor him. That was not very convenient, but not a HUGE deal. Læs mere
"a 5 out of 5"
Not one complaint. Very good stay. We'll be back to this Sheraton again!
Denne gæst havde ingen kommentarer.
"Sheraton hotel-downtown Chicago"
For being so close to so many attractions, this hotel was so affordable. The service was great and helpful in getting around the city. It was clean and the view from our room was amazing. We would definatly stay there again.
Denne gæst havde ingen kommentarer.
"Nice stay"
A very comfortable, quiet hotel. View of surrounding buildings at night from their windows is spectacular. Location is quite nice next to the Chicago River.
"Good overall but poor checkin"
Did not have enough people at registration...........long lines all day. Once got through long line, did not have a room until late in evening.
Denne gæst havde ingen kommentarer.
"Sheraton Chicago Hotel and Towers"
The location on the Chicago River, steps from N. Michigan Avenue and Navy Pier, couldn't have been more perfect. The hotel room was standard, but had a sweeping view of the river. The fitness room was clean and pleasant - with treadmills facing big windows on the Chicago River. This is a great hotel in a fabulous town!
"Use caution, as noted in other reviews"
I had read about checking cleanliness of rooms when using the hotel. When we checked in, everything seemed to be ok. It wasn't until just about to slip into bed that we found the matress had been previously urinated in. The cleaning staff were very apologetic, but that is a big thing to miss! After being moved to another noisy room, it took much complaining […] effort to be moved to a better room the next night. At least the night manager came through on his apologies and provided a free night stay and room tab. Again, after a huge complaint effort from myself. An otherwise good value priced hotel, but be sure to THOROUGHLY check your room! :) Læs mere
"A little tight"
Good location, good value for the stay in general. I made a reservation for a room with 2 queen beds for my wife and 2 kids. They said the only room they had was a king room - I assumed it was a pull out couch. Wrong. They knew we had 4 people, why not give us a room for 4 - or just honor the reservation.
The cost of breakfast, food and beverages is a liitle over the top.
"short sheet . . ."
The bed was made in such a manner that the foot of the bed WAS NOT covered with a sheet. We called the front desk to let them know that the bed was "short-sheeted" and they said they would take care of it . . . later than night discovered the same thing!! The matress cover (thin layered fabric) and the top of the mattress were exposed - no covering […] whatsoever. Læs mere
Denne gæst havde ingen kommentarer.
Denne gæst havde ingen kommentarer.
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"Great Location"
Right on the CHicago River. Beautiful lobby. Rooms are small and basic.
"Sheraton in Chicago - close to theMagnificent Mile"
The hotel was perfectly located by the Chigago river, just next to the Marily Monroe statue and close to the Magnificent Mile. The personnel was friendly and helpful, yet there was quite a long waiting time for the check-in at the hotel due to lack of personnel. The rooms had a beautiful view over the Chicago river and all attractions were at walking […] distance from the hotel. The concierge could book tickets for the boat rides and also give a reduction on the hop-on-hop-off bus prices. On the downside, the information regarding the location of the breakfast room, as well as the price of the breakfast and the cost of the wi-fi connection in the room was very poor. A message was left on the voice mail of the phone in the room, saying that information on the final bill could be retrieved on the TV, but no instructions on how to do this. Læs mere
"Sheraton Towers Chicago"
Great location, but poor service. The hotel was extremely busy and did not have enough staff to accomodate. Check-in lines were long, lots of people were in the lobby waiting to go to their rooms that weren't ready yet. There were no clean towels for the pool and no staff came to collect the mountain of dirty towels in the pool area and the locker rooms […] the entire 45 minutes we were swimming. The pool was cold. The fitness room towel dispensers (to wipe down the equipment) were empty both mornings. The room service food and dishes that were set in the hall by the room next to our room was out at 10am when we left for the day and remained there at 4pm when we came back in the afternoon. The staff was not overly friendly and at times seemed somewhat confrontational. We will not stay at this hotel again. Læs mere
Rooms were small and dated. Could hear noise in hallways, walls were thin. Pool was over small overcrowded and dirty they ran out of towels, no chairs to even sit. No hot tub. Long wait to check in and they ran out of double rooms- only king beds. Club breakfast was a waste of money, ran out of coffee, long lines and no place to sit.
"Poor service, lots of attitude, and won't be back."
First of all, this will be a long review. I want families to know what to expect at this establishment. This hotel caters to business travelers, and seems to almost look down their noses at you if you're not wearing business suits. We checked in on a Friday evening at 7pm. This was going to be our third stay at this hotel, so I anticipated a relatively […] pleasant experience. I should have known, when my curious 14 year old son, who is used to staying at places like Great Wolf Lodge, went to grab a bellhop cart, and was greeted by a stern talking to by the bellhop, that this was going to be a troublesome visit. While I walked over to explain that his error was not intentional, another bellhop started yanking, and I mean YANKING luggage out of my trunk. I didn't notice it until later, but he had broken both my rear speakers and a couple of wire retaining clips in the process. I left the wife and kids while I attempted to escape the gridlocked bellhop area as fast as possible because the Valets were starting to swarm me. And the parking rates at this hotel are absolutely ridiculous. I parked at a nearby, staffed, inside garage for four days, and three nights for LESS than a SINGLE night at the hotels parking facility. My wife did the checking in, while I parked the car half a mile away, and walked back to the hotel. About an hour later when I arrived back at the hotel, wife was still at check-in counter...on the verge of tears. They had already filled our room, even after she had diligently called and asked if a late check-in would be a problem, which they emphatically replied to with "No problem" After much more deliberation, we were offered a room with a single King size bed, which we were perfectly fine with, but we were traveling with our two teenagers, so asked that 2 roll-a ways be sent to our room. To this they replied that would be an extra charge of $25 per night for each. Naturally I reminded them that it was their error that caused us to need roll-a ways i Læs mere
Denne gæst havde ingen kommentarer.
"room for improvement"
My recent stay was ok, but they have plenty of room for improvement. The club level, which i booked for the convenience of continental breakfast and evening snacks, was completely understaffed. This meant the food was always low or out, as well as the milk, and coffee constantly running out. The poor lady in charge did her best, bless her heart, and […] with a great attitude, given the fact that everyone was complaining about the low or missing inventory. Also, for a holiday week, the pool was also very poorly maintained. Only one day were towels actually available in the locker rooms! And the basket of used towels was constantly full and overflowing onto the pool deck! A little more staff would have been nice to keep up with the amount of guests booked at the hotel! Other than that, a pleasant stay! Læs mere
"Sheraton Chicago"
Spent 4 days at Sheraton Chicago. Arrived early from a international flight (7 AM). No rooms were ready (as expected), but was able to use gym/pool area for a shower. Hotel was clean, well located and Concierge were great (able to get last minute Bulls Tickets on a game day at good prices). Overall a very good experience at Sheraton Chicago.
It should be some consideration for guest parking. A discount or guest rate or something. That is the only problem that I have with the hotel. Everything else was perfect. The parking arrangements make me want to find another hotel.
"Hotel Sheraton by the magnificent mile Chicago!"
This hotel is nice, clean, and convenient. The staff was friendly and helpful. The only downside is the parking at the hotel is expensive ($51) a night. This cost as well as the cost to use their computers is not easily displayed.
Denne gæst havde ingen kommentarer.
"parking"
close to all must see sights...so dont drive the price for parking your car at the hotel is very high...fifty dollars
Denne gæst havde ingen kommentarer.
"Sheraton- Water St. Chicago"
I had a hard time to check in. The person was not very helpful. Also the hotel room was not what I expected for the price. Otherwise location was great.
"Very good"
Very good and pet friendly hotel.
My kids and I love the hotel. Everything was walking distance. I would recommend others to stay there.
"Sheraton/Chicago"
The hotel was nice, people friendly and convienent. It sure needs a remodeling done of the rooms, outdated!!
"Poor Customer service"
Made us wait for our room for 2 1/2 hours. Was not ready. Staff was rude, not accomodating. House keeping was cheap, we had to ask for shampoo and conditioner after they cleaned the room and did not replace the items we used. Housekeeping was a bit sloppy. Bell man was very nice and the hotel was beautiful, but if you get poor service it dampens all […] the beautiful points of the hotel. The only reason my family and I had a great time was because "WE" made it a great time! Læs mere
Denne gæst havde ingen kommentarer.
"sheraton chicago hotel and towers"
The hotel itself was very good but the hotel staff did not meet my exspectation. When checking in the desk clerk asked on floor preference and i stated higher up with water view in which I paid extra for. when getting to room it was not a water view. I called guest services and they put me on hold for 18 min. I then called back and they stated the could […] not accomidate because they were booked for the evening. When ordering a drink downstairs in the bar, the drink was not to my liking only to find out that the bartender made it her "special way" because she liked how it tasted. She seemed offended when I sent it back. I did not think a margahrita was so difficult to make. The 51.00 for parking was way to much and the valet guy seemed upset when he was looking for his tip. The usual rate that I have paid in chicago is $20 to $30 for the night. I told him he could take his tip out of the 51.00 rate. I would not stay again. Læs mere
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"Sheraton Hotel Great location"
Great Hotel! Great location; friendly staff; perfect to walk anywhere! Conveniently located.
"Sheraton Towers Chicago"
Check-in was at 3:00 but are room was not ready when we arrived at 3:30, and I was told there may not be any lake view rooms, which I specifically booked for my reservation through Hotels.com. They gave us access to the pool so we at least had something to do while waiting, but it was over an hour and a half and we only found out our room was ready […] when we went back down to the lobby to ask, and then they indicated they forgot to call us when it was ready. Not a good hotel for kids, more business orientated, pool is very small for as busy as it was. The bathroom tiles were coming off and so was the shower head. Overall not a real good experience, I will stay across the street at the Embassy Suites where the breakfast buffet is included. Good location, close to Navy pier and museums. Læs mere
"Room was not ready and full of smoke"
When I arrived, room was not ready and wasn't ready unitl 8PM. When entered the room, it was full of cigarette smell.
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