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Anmeldt af en Hotels.com-gæst d. 29. jan 2013
Denne gæst havde ingen kommentarer.
"Fin take away morgenmad"Anmeldt af en Hotels.com-gæst d. 29. jan 2013
Hotellet var fint, rent og take away morgenmaden var god. Min eneste kritik er at det store køleskab larmede en del.
"good conditions"Anmeldt af en Hotels.com-gæst d. 18. dec 2012
General and good excperience at thsi hotel - good clean rooms. Area sourrounding the hotel is a bit unsafe looking. Service at front desk could be better. Parking is a bit expensive.
Anmeldt af en Hotels.com-gæst d. 19. sep 2012
Denne gæst havde ingen kommentarer.
"Flot modtagelse"Anmeldt af en Hotels.com-gæst d. 13. sep 2012
Nemt at finde og komme til midt om natten hvor vi ankom. Super flot og venlig modtagelse i receptionen. Pænt og rent værelse. Lidt irriterende at proppen manglede i badekarret. Meget kageagtig morgenmad uden det store udvalg. OK i forhold til prisen.
Tillægsgebyrer for ekstra opredninger kan forekomme og varierer afhængigt af hotelpolitikken.
Offentlig udstedt billed-id og kreditkort eller kontant depositum afkræves ved indtjekning til dækning af påløbende udgifter.
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra tillægsgebyrer. Særlige ønsker kan ikke garanteres.
**Faciliteterne forefindes muligvis kun i nogle værelser eller enheder. For nogle faciliteter kan der forekomme ekstra gebyrer.
Holiday Inn Austin-NW Plaza/Arboretum Area har 2 restauranter på stedet. Der er roomservice.
En indendørs pool, en udendørs pool og et spabad findes på stedet. Andre fritidsfaciliteter omfatter et fitnessrum.
De rekreative aktiviteter, der er vist nedenfor, findes på stedet eller i nærheden. Tillægsgebyrer kan forekomme.
Følgende tillægsgebyrer og deposita bliver opkrævet af hotellet, når servicen bruges eller ved ind- eller udtjekning.
Ovenstående liste er ikke udtømmende. Tillægsgebyrer og deposita inkluderer muligvis ikke skat og kan ændres uden varsel.
Tillægsgebyrer for ekstra opredninger kan forekomme og varierer afhængigt af hotelpolitikken.
Offentlig udstedt billed-id og kreditkort eller kontant depositum afkræves ved indtjekning til dækning af påløbende udgifter.
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra tillægsgebyrer. Særlige ønsker kan ikke garanteres.
"Very centralized hotel location"
Very clean hotel with friendly staff and located between two major highways, however, a little difficult to reach the front door by car after traveling through neighborhoods.Ægte Hotels.com-gæsteanmeldelse
"Not worth the money."
I book this hotel a week before I went down. It was crazy expensive. I asked for a 2 bedroom I got a single king bed, with 3 people on the trip and my buddy has to sleep to sleep on a cot. They said the hotel is booked and there's no extra room. We used their gym and it was a joke. We have gym memberships but there was no LA fitness around the area. […] Their tv has signal issues, over half of the channels are flickering. We stayed at the double tree on our previous visit and it wa great. Never again holiday inn. Læs mereÆgte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Difficult to find"
The hotel is difficult to find -- even for GPS. The hotel uses a sports bar as its restaurant (dinners), and because the hotel is smack dab on the freeway, there are no walking options. Being so difficult to find, I was reticent to venture out, since it would take a long time to find my way back. The $20 credit for breakfast was nice, tho.Ægte Hotels.com-gæsteanmeldelse
"Loved it"
Loved the location of the hotel. I was about 5 or 10 minutes from everywhere I needed to be. Room was wonderful, the only few things was that the bed squeaked and we were under the ice machine or something because it ran all day until about 10 or 11. I also didn't realize that the rooms faced inside the hotel. Which makes since, since you are in a residential […] neighborhood. You do have to go through a residential neighborhood to get to the hotel. I almost passed the turn. Læs mereÆgte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Great Hotel"
This hotel is the best one I have stayed in in the area.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Needs updating"
The bathroom needs major updating. The bathtub drained very slowly. The fan barely worked so there was too much humidity when you took a shower. When you flushed the toilet you had to hold the handle down for way to long. Also it was very hard to find if you are out of state.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Lumpy Pillows,Bitter Coffee,Topped w/h Xtr Charges"
Pillows were lumpy, like really lumpy. Heating system was primitive, pool area kept VERY cold (what is the point) Breakfast restaurant only services generic bitter coffee? Only thing going for this place is the bar inside "Legends". Stayed at a La Quinta up the road night before and it was far better.Ægte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area Tara - Thank you for taking the time to write about your stay. I would like to first apologize on behalf of my team for your experience. We have reviewed the pool readings and they have been maintained at 86 degrees, we are happy to discuss making an adjustment of pool temp. Sorry the coffee was bitter, you will be pleased to know it is a rainforest cafe certified bean from Costa Rica. We will check the brewers to ensure that process is being complete correctly. You will also be happy to know that Holiday Inn just released a new pillow standard that allows us to address the current pillow situation. We hope we have the new pillows in place by the next time you visit; I would love to host you personally.
"Great experience"
I've stayed here twice for a conference in the Arboretum area and have been happy with my stay both times. The room was clean and comfortable, the staff was friendly, the fitness center had working machines, the sports bar had a fantastic grilled chicken salad, there was free wireless, and there was a great coffee station in the lobby in the mornings...what […] more could I ask for? Overall, a great experience. Læs mereÆgte Hotels.com-gæsteanmeldelse
"Would stay here again"
The hotel was VERY clean. The only problem with our room was the hair dryer didn't work. They replaced it as soon as we called. Also we had to call for housekeeping service which was handled immediately. We only had decaf coffee in our room the 1st day. We requested regular coffee when we called for housekeeping and it was provided. Nice touch in reception […] area was the complimentary coffee in the morning and popcorn and flavored water in the afternoon. The breakfast in the cafe was very good and service was excellent. Læs mereÆgte Hotels.com-gæsteanmeldelse
Literally the best customer service I've experienced outside of luxury resorts. I'm temporarily using a wheelchair and the staff literally fell over themselves accommodating me. I can't recommend them enough.Ægte Hotels.com-gæsteanmeldelse
"Overall, not bad!"
We came in late Friday night (actually Saturday morning, around 1:30a), the staff was excellent; got right in. The parking lot was packed because the hotel was full. So finding a spot was a bit difficult. But my biggest complaint was we asked for a sofa bed because it was a king-bed room and we had 3 people staying in one room. We ended up with a recliner […] instead which only led to frustration. My son had to sleep on the floor on a pallet of extra pillows. But the hotel was very nice and accessible! Læs mereÆgte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Everything we needed was available"
My family had a blast. We came in and the front desk were very helpful. We actually added another guest and they were able to accomodate us immediately. We were visiting family and friend for my child's 4th birthday party and we felt really at home. Even though the kitchen was closed for the night when we arrived and settled in. The convenience of the […] WIFI service made it easy to find delivery. The breakfast was wonderful. The bed was comfortable and my stay was magnificent. I would stay there again. Læs mereÆgte Hotels.com-gæsteanmeldelse
"Old hotel but okay for a nights stay."
Front Desk was nice and helpful, however the quality of the hotel was not that great. Old design since it is an older hotel. The bathrooms are not that big and have old plumbing. The worst part of the visit was the big blower carpet fan that was right in front of my parents hotel room. You had to watch your step every time you left their room. Good […] enough hotel to stay at for a night or so but definitely nothing to brag about. Læs mereÆgte Hotels.com-gæsteanmeldelse
Great staff, nice hotel, would be good for kids because of the pools, kind of tricky to get to off of highway but not dificult and worth the couple extra minutes to get there, and a great sports lounge w/ good food. Will definately stay there again.Ægte Hotels.com-gæsteanmeldelse
"Great room, great rate."
I booked through hotels.com, rooms were nice and clean, I received a $20 dollar coupon for breakfast, and it was excellent. Easy to get to with a gps, will stay again in the future.Ægte Hotels.com-gæsteanmeldelse
"STUCK in ELEVATOR"
One of the worst stay... 1. The room didn't get clean up after we got back @ 1:45pm. Asked if it can be cleaned up after napping around 4pm and the answer is a BIG NO NO... 2. I WAS STUCK in the elevator... come on!!! Management should keep up with the maintenance and their staff!Ægte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area Thank you for taking the time to provide your experience. I would like to personally apologize to you for the challenges you encountered. Your room should have been cleaned when you wanted it cleaned and nothing different. I will share your experience with our team so we can ensure this does not happen in the future. We have an ongoing maintenance agreement with a national elevator company and I have spoken to them regarding your incident. We are both committed to our ongoing preventative maintenance program. I hope to serve you again on your next trip to Austin and we will make this right.
"Good stay until Breakfast......"
It was a good stay until breakfast. It took us over 10 minutes to be acknowledged and sat. Then another 10 minutes for drinks. Then another 10 minutes for our orders. Then waited another 20 minutes before asking the waiter about our order and he said "I'll go in the back and check." After a short wait he returns and says "WHAT DID YOU HAVE AGAIN?" We […] up and left. Having to wait close to an hour for breakfast was ridiculous. Læs mereÆgte Hotels.com-gæsteanmeldelse
"Toilet water puddle in room"
My family and I had to leave and find new hotel at 10:30 pm because we had a puddle of toilet water on carpet next to bed and my daughter got sock all wet. When I asked for a new room, manger said there was none that they were booked. :( also the description of rooms says every room has a sofa bed and only some rooms come with sofa beds. The room we […] got was small. Læs mereÆgte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area GV - Thank you so much for taking the time to provide your experience. We are dissapointed in the experience we provided for you and have shared with my team. Thank you for letting us know there are sites describing our rooms as all containing sleeper sofas, only a select few of our rooms actually have them. I hope to have the opportunity to serve you in the future...we will provide a much better experience for you.
Couldn't watch tv, cable was breaking up alot. Bed was hard.Ægte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area AVT - Thank you for your feedback. I would like to apologize for your experience with us. I have reviewed our satellite TV performance and all seems to be well. We would also love to offer a mattress topper to help with your comfort on your next trip...just let our front office team know and we are happy to place it on your bed prior to arrival. I hope to have a chance to serve you again.
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
It was good except the bed had a hole in the center and wasn't comfortable.Ægte Hotels.com-gæsteanmeldelse
Great place - just off the freeway in a residential area ... tricky to get there but nice.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Austin"
nice facility but difficult to get to in the corner of 3 main highways but hard to maneuver in and outÆgte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area We would love more details regarding your experience. It would assist us in our spirit of continuous improvement.
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Pretty good hotel"
The staff were a bit irritated with eachother when we first arrived. The hot tub was nice as well as the pool. Bedroom was decentÆgte Expedia-gæsteanmeldelse
The hotel needs to update the website - because there were things we did not get that was listed online. However, I did speak with the General Manager and he was accomodating to our concerns.Ægte Hotels.com-gæsteanmeldelse
"We enjoyed our stay"
We really enjoyed our stay at the Austin Holiday INN. Our room was clean and the staff was helpful.Ægte Hotels.com-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Great value-Good location for shopping"
Very quiet and comfortable neighborhood, close to lots of good shopping. Location is a bit tricky because of major intersection off/on ramps, but with GPS, no problem. We stay here often and now they have wireless in the rooms...even better.Ægte Hotels.com-gæsteanmeldelse
"Nice hotel"
I spend 2 nights there and I never see such a fancy Halliday inn. The location was ok. But I will go there again if I had a chanseÆgte Expedia-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
"Nice Stay"
Location great, nice hotel, need king size pillows for the king size bed and a extra blanket in the room! Other than that it was very comfortable!Ægte Hotels.com-gæsteanmeldelse
"they broke in my truck"
No cameras no security they broke my back window around 6 am nobody c any thingÆgte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area Miguel, Please accept our most sincere apologies. Our guests safety and security is paramount and we work extremely hard to provide a safe environment. You have our word we will continue to be vigilant.
"sheets were old"
very middle of the roadÆgte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area Thank you for taking the time to provide your experience with us; please accept our apology for the quality of linens you were given. We do a linen inventory monthly to ensure we only provide the highest quality linens. I will be sure to share with my executive team so we can inspect our linens for future guests.
"Loud"
This hotel is located out in the middle of a residential area. It was very loud. I could hear other guests talking, children running around screaming, laughing, playing. I'm not one that complains but this was terrible!!Ægte Hotels.com-gæsteanmeldelse
Svar fra Holiday Inn Austin-NW Plaza/Arboretum Area Please accept our sincere apologies for the noise you encountered. Our goal is to provide a good night's rest and it sounds as if we did not meet that minimum standard.
"Great place to stay for everyone."
The staff was great. The room was clean, in good shape and the bed was very comfortable. The hotel is a little harder to get to than some other hotels. We will definitely stay here again.Ægte Expedia-gæsteanmeldelse
"Great deal for the money!"
A great deal for the money. The staff were friendly and the room was comfortable. It is conveniently located on the Mopac. We would stay here again.Ægte Expedia-gæsteanmeldelse
"Heading home from Thanksgiving."
Stay away from the ice machines located at both ends of the hall. I had a room booked at the end. I asked to be moved to the center of the hall. I felt like the machine was in my room. Also its a little tricky getting to the hotel. its's located right at Highway 1 and 183. Only one way into the parking lot. If you miss it, it's a another 5 minutes to […] loop back around. Besides that, nice place for the money. Læs mereÆgte Expedia-gæsteanmeldelse
Denne gæst havde ingen kommentarer.Ægte Hotels.com-gæsteanmeldelse
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